Comments on: ING Direct Moves Up But… http://www.consumerismcommentary.com/2005/08/16/ing-direct-moves-up-but/ A premiere personal finance blog, established 2003. Within, Flexo discusses his own experiences with money, and he and other authors comment on a wide range of personal finance topics. Sat, 21 Nov 2009 16:42:00 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: dacyma http://www.consumerismcommentary.com/2005/08/16/ing-direct-moves-up-but/#comment-774 dacyma Sun, 06 Nov 2005 14:58:03 +0000 http://wp.consumerismcommentary.com/?p=449#comment-774 I had a problem with ING. I had an arrangement with a third party to debit my ING account. We had a little problem getting in sync and they bounced 3 ach debits. We finally got it together and all was going fine. I just got an email that ING closed my accounts and sent the money to my linked checking account. Never once did they contact me to either warn me or find out what was going on. They don’t care that I now have to stop the “now running rightâ€? ACH debits before they try to hit the account. My call to customer service resulted in a snotty attitude from the guy. All-in-all I am really unhappy with the human service. The system worked fine but don’t make a mistake or your kicked to the curb. On the bright side it made me look for something else and now I am going to be paid more for my money at Emigrant Direct, 4%!!! I had a problem with ING. I had an arrangement with a third party to debit my ING account. We had a little problem getting in sync and they bounced 3 ach debits. We finally got it together and all was going fine. I just got an email that ING closed my accounts and sent the money to my linked checking account. Never once did they contact me to either warn me or find out what was going on. They don’t care that I now have to stop the “now running rightâ€? ACH debits before they try to hit the account. My call to customer service resulted in a snotty attitude from the guy. All-in-all I am really unhappy with the human service. The system worked fine but don’t make a mistake or your kicked to the curb.

On the bright side it made me look for something else and now I am going to be paid more for my money at Emigrant Direct, 4%!!!

]]>