Comments on: New HSBC Direct Customers Can’t Access All Features http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/ A premiere personal finance blog, established 2003. Within, Flexo discusses his own experiences with money, and he and other authors comment on a wide range of personal finance topics. Sat, 21 Nov 2009 16:42:00 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Happy HSBC DIrect Customer http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-117565 Happy HSBC DIrect Customer Sat, 28 Jul 2007 05:49:14 +0000 http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-117565 That is strange. I setup multiple accounts for the Bank to Bank transfer feature-- never had to give log-on information for my other institions. All that was required was the routing and account number. It works great. To use their EasyView product, though, you must provide logon information. However, this seems reasonable considering it allows you to view most of your accounts from other financial institutions in one place. Again, I am very pleased. That is strange. I setup multiple accounts for the Bank to Bank transfer feature– never had to give log-on information for my other institions. All that was required was the routing and account number. It works great.

To use their EasyView product, though, you must provide logon information. However, this seems reasonable considering it allows you to view most of your accounts from other financial institutions in one place. Again, I am very pleased.

]]> By: Maryanne http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-117544 Maryanne Fri, 27 Jul 2007 13:37:39 +0000 http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-117544 I've been trying to set up Bank to Bank Transfers using HSBC. They actually want my Log-on ID and Password for my other bank account in order to do this. I've never heard of a bank asking for log on information. Most banks say they will NEVER ask for this information. Everything with HSBC has been stretched out, clumsy and time-consuming. It was difficult with the initial set up and it continues. It makes me nervous because when I need the money, I don't want a time delay. I’ve been trying to set up Bank to Bank Transfers using HSBC. They actually want my Log-on ID and Password for my other bank account in order to do this. I’ve never heard of a bank asking for log on information. Most banks say they will NEVER ask for this information.

Everything with HSBC has been stretched out, clumsy and time-consuming. It was difficult with the initial set up and it continues. It makes me nervous because when I need the money, I don’t want a time delay.

]]> By: Sestos http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-117509 Sestos Thu, 26 Jul 2007 07:31:06 +0000 http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-117509 I opened an HSBC account 2 months ago.. so far I have gotten two emailed noticed that my monthly statement was ready; however I have yet to recieve my password in the mail to access the account. I have already called HSBC once, it appears I will have to do so again. I opened an HSBC account 2 months ago.. so far I have gotten two emailed noticed that my monthly statement was ready; however I have yet to recieve my password in the mail to access the account. I have already called HSBC once, it appears I will have to do so again.

]]> By: VinSomething http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-48770 VinSomething Sat, 29 Jul 2006 00:23:54 +0000 http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-48770 Interesting - I of course ran into the same problem, but got a different spin. The agent told me that it wasn't working for new accounts, but it would soon. I asked, "In a week, a month, a year? I'm just curious how long it'll be." He chuckled and said "Well of course it won't be a year." Has anyone seen anything official from HSBC about this? Interesting – I of course ran into the same problem, but got a different spin. The agent told me that it wasn’t working for new accounts, but it would soon. I asked, “In a week, a month, a year? I’m just curious how long it’ll be.” He chuckled and said “Well of course it won’t be a year.”

Has anyone seen anything official from HSBC about this?

]]> By: Flexo http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-46092 Flexo Thu, 27 Jul 2006 14:40:51 +0000 http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-46092 From what I understand, Intuit charges banks an exorbitant amount just for Web Connect with the QFX file format (which is almost identical to the free OFX format). I can only imagine how much banks have to pay for Direct Connect, and it was only a matter of time before the banks start passing that cost onto the customers. From what I understand, Intuit charges banks an exorbitant amount just for Web Connect with the QFX file format (which is almost identical to the free OFX format). I can only imagine how much banks have to pay for Direct Connect, and it was only a matter of time before the banks start passing that cost onto the customers.

]]> By: Herb http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-46091 Herb Thu, 27 Jul 2006 13:55:37 +0000 http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-46091 Maybe they're going to start charging? I opened a BOA checking acct for their recent opening bonus and when I called them up to setup Direct Connect, they told me there was a charge of something like $9/mnth! That's ridiculous! Maybe they’re going to start charging? I opened a BOA checking acct for their recent opening bonus and when I called them up to setup Direct Connect, they told me there was a charge of something like $9/mnth! That’s ridiculous!

]]> By: D http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-46089 D Thu, 27 Jul 2006 13:06:27 +0000 http://www.consumerismcommentary.com/2006/07/27/new-hsbc-direct-customers-cant-access-all-features/#comment-46089 I hate to say it but it figures. I just applied (7/13) for an account as well. I am still waiting on a password. I am not happy so far. I'm hoping after initial set-up it will become a better vehicle. I hate to say it but it figures. I just applied (7/13) for an account as well. I am still waiting on a password. I am not happy so far.

I’m hoping after initial set-up it will become a better vehicle.

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