Comments on: Do Not Upgrade to Quicken 2007, It’s Horrible

By: Dried Wheat Guy

Dried Wheat Guy — Sat, 13 Sep 2008 18:41:34 +0000

I have a big problem with Quicken not adding my accounts up right. I can close the program and open it back up and it will show me different numbers on my accounts. If that isn’t a bug for an accounting program then I don’t know what is.

Thanks for the other info. I wish I had know before I upgraded from 2004.

By: LOYAL Q USER

LOYAL Q USER — Tue, 19 Aug 2008 22:39:42 +0000

HAVE USED QUICKEN FOR 14 YEARS
UPGRADED EVERY YEAR
2007 HOME AND BUSINESS IS A DISASTER AND MAY HAVE SCREWED UP
MANY YEARS OF DILLIGENT WORK
IT TAKES TRANSFERS
AND CHANGES THEM TO EXPENSES WHILE CREATING EXPENSE ACCOUNTS THAT MIMIC THE TRANSFER ACCOUNT EXCEPT THE BRACKETS.
NEW ACCOUNTS WONT SHOW IN ACCOUNT LIST FOR EDIT/REPAIR
WHAT A MESS
I HAVE READ MOST OF THE FIXES AND PATCHES AND CAN SOMETIMES TRICK IT INTO WORKING BUT THIS IS THE WORST QUICKEN EVER.
I HOPE TRANSFER PROBLEMS ARE FIXED BEFORE I TRY AND UPGRADE TO 2008

By: eb

eb — Fri, 16 May 2008 14:46:59 +0000

Quicken 2007 is full of bugs get rid of it I am so sorry I purchased it

By: RJB

RJB — Sat, 02 Jun 2007 20:46:07 +0000

These are (some of) the reasons I continue to use Quicken 2001. Mitch Kapor (the primary author of Lotus 123) once opined that software is like fruit — “it should be picked before it is ripe” (meaning, I suppose, that bugs can be fixed, if at all, later).

By: The E

The E — Sun, 20 May 2007 06:27:08 +0000

I use several versions of Quicken for different clients. But until now I haven’t had a problem having Quicken 2004, 2005, 2006 all on my computer. Now when I go to update to Quicken 2007, it completely Uninstalls all previous versions and I cannot stop it. Anyone know a workaround or is this Intuit just becoming stupider and stupider?

-E

By: Art

Art — Thu, 10 May 2007 15:22:26 +0000

I wrote comment#10 on May 8th. After several e-mails with quicken I got the solution that fixed my problem. The scheduled transactions file had been corrupted. The fix was file-file operations-validate. This fixed it with a little more work on my part. Assuming no more problems, the program seems pretty good.

By: Art

Art — Wed, 09 May 2007 01:46:46 +0000

I made the terrible mistake of updating from Quicken 2000 to 2007. I was downloading the stock prices from AOL and importing them with no trouble, but a little clumsy. Quicken 2007 seemed great for the 1st month, then things went really bad. It’s too late now to go back to 2000, too much data. My scheduled loans didn’t transfer as scheduled – right now that is a feature they are trying to correct. Some of my scheduled transactions appeared on the calendar several times, making the cash values for the month wrong.
The most exciting feature is the qw.log file. It has grown to 13GB.
This is definitely a program written by hacks. Will someone please write a good financial program – like quicken from the 1990s.

By: Ben

Ben — Fri, 30 Mar 2007 16:20:49 +0000

I thought I would share this with anyone who is interested.

In January, I received a letter from Intuit telling me that, in order for them to minimize support costs, they would not only be end of lifeing support for my version of Quicken 2004, but I would no longer be able to use key features. Features such as downloading data from my Bank.

Feeling my arm being twisted behind my back I relented, investing the required $49.99 in the latest and greatest version, Quicken 2007.

I have been totally under impressed with this version, from what I can tell, nice GUI improvements, that’s about it………..

This morning I launched Quicken to deal with end of month bills, etc to be told I had to upgrade to version 4. As a good customer and as someone who likes to keep my software updated, I completed the online upgrade procedure.

To my horror, I launched Quicken after the upgrade to see the error message from hell, “Quicken Launcher has encountered a problem and needs to close. We are sorry for the inconvenience.” Grrrrrrrr.

So then I thought I would contact Quicken Support, online. The following is a transcript of the conversation:

Welcome to Quicken chat support. My name is Tapan Kumar Ojha. Please give me a moment while I review the info you provided.

Tapan Kumar Ojha: Hi Ben, how are you doing today ?

Ben: good

Tapan Kumar Ojha: Great!

Tapan Kumar Ojha: Ben, what I understand you is after update to R4 now you are not able to open Quicken program. Is that correct ?

Ben: yes

Tapan Kumar Ojha: Okay.

Tapan Kumar Ojha: Please hold down the CTRL key and double click on the Quicken Icon.

Ben: same

Tapan Kumar Ojha: Ben, could you please let me know what is the exact error massage you are getting ?

Ben: Qucken Launcher has encountered a problem and needs to close

Tapan Kumar Ojha: Ben, to resolve this issue, please uninstall Quicken and reinstall in a new folder.

Ben: you are kidding!

Ben: that’s the best you can do!

Tapan Kumar Ojha: Ben, I can understand your concern and duly apologize for that, however that is the only option to resolve this issue.

Ben: how do I know that after I reinstall I wont get the same error?

Tapan Kumar Ojha: Ben, I am sure, after reinstalling Quicken in a new folder you will not get the same error again.

Ben: but what about all my settings, data, etc

Tapan Kumar Ojha: Ben, your data and settings will remain safe on the current location.

Ben: Right, but you are telling me to install in a new folder

Tapan Kumar Ojha: Yes, please.

Tapan Kumar Ojha: Ben, you will not lose your data.

Ben: but there will be 2 installations in 2 different locations

Tapan Kumar Ojha: Ben, please uninstall Quicken from the Add/Remove program and then install Quicken in a new folder.

Ben: But then how do I get all my old data and settings into the new installation?

Tapan Kumar Ojha: Ben, after reinstall it will automatically, update your accounts and data.

Ben: Here’s the deal. You guys force me to install the latest release, which your QA team has obviously not done a good job testing, it screws up my copy of Quicken, which Intuit forced me to pay to upgrade because “we need to focus on the latest versions to keep support costs down” and now I have to go through all this. Unacceptable.

Tapan Kumar Ojha: I understand your concern and duly apologize for the inconvenience caused to you.

By: WK

WK — Sat, 03 Mar 2007 02:56:41 +0000

I agree. these greeedy jerks have forced a move from a product that worked (the 2004 version) to the 2007 version. It is terrible. It is very difficult to match downloads with my checking enties.

By: tbdean

tbdean — Sat, 03 Feb 2007 21:58:03 +0000

Mike S: I just received the same notice. I’ve been using Quicken since 1995. A few versions ago they took away network file support which made backups very difficult. Now I have to upgrade to 2007 in order to keep downloading.

Yes, I have tried MS Money, it sucks.

I think I’m going to switch to mvelopes.com.

By: Mike S.

Mike S. — Fri, 26 Jan 2007 05:06:57 +0000

I have used Quicken since 1992. Obviously, I’m a big fan. However, I just received a notice that Quicken 2004 downloads will no longer be available after 4/30/2007 for Quicken 2004 users. This is just wrong for those users who are happy with what that product does.

Has anyone used Microsoft Money?

By: NICKY HIBBS

NICKY HIBBS — Mon, 16 Oct 2006 12:19:49 +0000

Why do I have to have a pin vault password? If I want a password I will put it on the file. Why can’t the pin vault password be optional? And once in the pin vault, why are the pins masked with ****** ? Why can’t I make this optional as well. Again, If I want to use passwords on my Quicken data, I will put it on the file. Once I am in Quicken I don’t want to be forced to use passwords, pin masking etc. Thanks for listening.

By: Bill

Bill — Mon, 02 Oct 2006 17:00:52 +0000

Thanks. Speaking of saving money, that’ll save me 60 bucks!

By: Michael

Michael — Sun, 01 Oct 2006 13:40:22 +0000

Don’t we hear this stuff with every new version of Quicken? Sure seems like it.

I use 2006 Premier H&B, and have had zero problems with it so far. I don’t do transaction downloads, though, EVER, so that could play a part. Also, I tend to buy late in the product cycle, so perhaps by the time I pick up the latest Quicken, the fixes and updates are already out there.

I remain an unwavering Quicken zombie.

By: Ryan

Ryan — Sat, 30 Sep 2006 20:05:13 +0000

I upgraded from 2004 to 2007. I was hoping to skip all of the problems I had heard about with QW2006. I like the interface and some of the features are pretty nice. I like being able to scan and attach files since I have to submit expense reports for work.

I have had a similar issue with my 401(k). I keep getting an OL-92-A error. I have tried the ‘troubleshooter’; but so far the only thing that works is to disable the account and re-download a new one.

I have also had problems with QW2007 “running out of memory”; mind you I have 1GB of RAM and run most things without a problem; but QW cannot update my accounts!. If you look at the task manager QW is a memory HOG, taking up more than almost every other program I run…combined.

I used the live chat service for support. He suggested that I disable my firewall (ZoneAlarm), which seems to work. He was however unable to explain why it works sometimes and not others. He went on to suggest that I needed to “clear out some temp files”, and “maybe reinstall”.

Oh, well. I like the layout, and the reporting. Hopefully they’ll have an update soon.

BTW. thanks for a great blog, you are one of my daily web stops.

By: James

James — Sat, 30 Sep 2006 16:16:06 +0000

Those bugs are features, silly!