Comments on: Experience Review: Two Men and a Truck (North Arlington, NJ)

By: D

Wed, 17 Dec 2008 19:25:13 +0000

Huntsville, AL (256-885-2515) TWO MEN AND A TRUCK should be AVOIDED. Damaged new furniture, refused to correct, and damaged front door of home that is on the market for sale.

If you are moving to Redstone Arsenal, AL as part of the BRAC moves, I say again, AVOID TWO MEN AND A TRUCK. They have no integrity.

By: whatthe

whatthe — Thu, 02 Oct 2008 17:42:46 +0000

I just want to state that TWO MEN AND A TRUCK is a franchise. Each is independtley owned and operated. You state something about why only use two men. When you have 3 or more men in a apartment they are in each others way. or you are pay for 3 guys and only 2 are working. I’ve used TWO MEN AND A TRUCK before, and i have family and friends who have used them and never had problems. Most people who have problems weren’t ready the day of the move, had more things then they told the customer service rep., didn’t read the premove letter they send you, or didn’t listen to the customer service rep when they are giving you informaiton. This is a franchise so they have rules to follow, yah there might be some bad franchises out there, but they won’t be in business for long. So next time you move listen to your customer service rep, ask questions, and be ready the day of the move. I wasn’t ready one time it made a difference of a couple hours. You need to be aware of what you are doing and don’t knock down all the franchises. Call TWO MEN AND A TRUCKS home office and put in a complaint if you aren’t getting thru to the franchise.

By: Randy Clore

Randy Clore — Tue, 19 Aug 2008 23:31:30 +0000

please contact me asap. — or —. Thank you!

By: Don white

Don white — Sun, 27 Jul 2008 09:09:06 +0000

everyone has to be careful while selecting a mover. Just because a company has a “catchy” name doesn’t guarantee satisfaction. I still don’t understand why two men and a truck is entertaining to people. Why would anyone want just two men and a truck? It sounds as though the company is lacking to me!

By: MaumeeMom

MaumeeMom — Sat, 08 Mar 2008 15:07:31 +0000

My experience with the Toledo, Ohio franchise of Two Men and a truck was terrible. One of the movers showed up hung over and caused a considerable amount of damage and wasted time sitting by the truck gulping down water.

I reported the damage immediately and followed the steps spelled out in the signed contract. The manager in the Toledo office didn’t follow through on repairs until I called the head office in Lansing, MI. As it is, the repairs that were made are sub-par and some of the damage couldn’t be fixed. The subcontractors were unreliable; once I waited six hours for a painter who never showed. When I called Two Men and a Truck to find out what happened, they never called me back. When I asked about a refund for a portion of the hourly fee the phone operator actually said to me, “I just work here.” They refused to refund any money and wouldn’t cooperate even after I reported them to the Better Business Bureau.

The head office in Lansing basically washed their hands of the problem saying that Toledo is independently owned and operated under a franchise agreement so they can’t force them to make good on the problems.

The manager at the Toledo office is the rudest customer service person that I have ever encountered.

I highly recommend that you stay away from Two Men and a Truck/Toledo, Ohio.

By: gotdooped

gotdooped — Thu, 11 Oct 2007 17:03:01 +0000

Got dooped by the Canadian version. Buy beware … they say they’re insured yadda, yadda, yadda but anything you pack yourself and they break isn’t covered. Was told to “read the back of the contract”. Make sure you carry anything that has any value in your own car, by yourself … still feeling very bitter.

By: nevernumber2

nevernumber2 — Thu, 11 Oct 2007 16:16:53 +0000

I recently used 2 Men and a Truck. The showed up an hour past the 4 hour window. Damaged Walls. Destroyed the headboard to my bedroom set and claimed no fault. These 2 guys combined maybe weighed 300lbs. Their excuse? The items were too heavy. I would not use their services again ever.

By: beardog

beardog — Sat, 28 Jul 2007 04:21:34 +0000

What a joke…the “two dorks (whiny little girls) and a truck” who moved us tried to blackmail my wife after THEY damaged the furniture. Made it seem like it was her fault. Total bunch of losers. Why didn’t I tip them, because they sucked! Four months later I am still waiting for them to fix the furniture they damaged.

By: Sarah Sunshine

Sarah Sunshine — Fri, 29 Jun 2007 20:11:27 +0000

We used Two Men and a Truck recently to move our daughter into her apartment. They were courteous, on time, and hard-working in over 100-degree heat. They were careful to point out any scratches, etc. before things were loaded. Their price was the best of the three companies I called. I would definitely use them again. (This is in the Phoenix west valley.)

By: Free Money Finance

Free Money Finance — Fri, 29 Jun 2007 10:19:37 +0000

Star Money Articles for the Week of June 25…

Here are interesting posts and news this week from the MoneyBlogNetwork and beyond: Blueprint for Financial Prosperity introduces his home insurance guide. Consumerism Commentary reviews Two Men and a Truck. AllFinancialMatters needs new garage doors. …

By: The Simple Dollar » The Simple Dollar Morning Roundup: Atari 2600 Case Modification Edition

Wed, 27 Jun 2007 13:31:23 +0000

[...] Experience Review: Two Men and a Truck I had been considering a moving firm to handle our move in July, but I hadn’t moved forward with it. Two Men and a Truck was one of the ones I was considering, and after reading this review, I’m leaning more towards it than ever. (@ consumerism commentary) [...]

By: klauss

klauss — Wed, 27 Jun 2007 00:41:31 +0000

I worked for a similar company in college, but the client rents the truck. We were pretty good at our job, but everyone has a ding percentage, especially when moving thousands of items. We always recomended that the individual buys as much padding/old blankets as they can for protection in the moving truck. Your tip was nice. Some never tipped even though we were working on an hourly basis and sometimes doing the impossible.

By: Chris

Chris — Tue, 26 Jun 2007 18:05:04 +0000

I used two men and a truck with no complaints. They were also happy to take some stuff off my hands that I still had in my apartment that I really didn’t want to move to the house. An extra ‘tip’ for them and saved me the hassle of throwing some things away.

By: Doobie

Doobie — Tue, 26 Jun 2007 17:24:26 +0000

Hey, glad to hear you found a decent company especially since I couldn’t remember that “Irish” company I dealt with before that I was going to recommend. I almost recommended Two Men and a Truck but, like you, aside from their good advertising I didn’t actually know anyone who used them.

By: Ian @ FamilyFinanceBlog

Ian @ FamilyFinanceBlog — Tue, 26 Jun 2007 17:17:43 +0000

You’ll have the name of the company because of this blog, but you’ll want it next time you move. Finding a good mover is a lucky experience. I loved my movers that moved me from my apartment to my condo. I had everything (and I mean everything) boxed and ready to go. They didn’t have to do anything other than move the boxes and the heavy furniture. Like you, I spent about $300 and it was worth every penny to not have to move the heavy stuff around.

By: Hazzard

Hazzard — Tue, 26 Jun 2007 15:05:30 +0000

It’s good to hear you had such a positive experience. When I read that you were having movers come move the big stuff, my mind instantly went back to my neighbors move. They hired a moving company to move some big stuff and then proceeded to get more and more frustrated as they watched these guys (aka the Turtles) walk around and slowly wrap their items. I remember thinking, “I’m glad I’m not them”.

Sounds like doing your research paid off. Congrats on the new place!
Hazzard