Comments on: Make the Most Out of Best Buy http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/ A premiere personal finance blog, established 2003. Within, Flexo discusses his own experiences with money, and he and other authors comment on a wide range of personal finance topics. Sat, 21 Nov 2009 16:42:00 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: doc http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-129457 doc Sun, 23 Dec 2007 06:36:33 +0000 http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-129457 Best Buy should be embarassed by its customer service and retrn policy. Recently my employees gave me a nice camcorder for the holidays. The packaging indicated clearly it came from Best Buy. I don’t need another camcorder so I tried to return it. NO RECEIPT, NO RETURN. PERIOD. I even appealed to corporate customer service who promised to email the store manager, plead for mercy and ask him to call me. He (Dave Pena of the Woodland Hill, California store), never called. After a few days I called customer service again. Again they sent an email to Dave. No reply. Today I called a third time and received a message back from customer service. Their advice? “Sell it on ebay.� Think I’ll ever shop at Best Buy? Best Buy should be embarassed by its customer service and retrn policy. Recently my employees gave me a nice camcorder for the holidays. The packaging indicated clearly it came from Best Buy. I don’t need another camcorder so I tried to return it. NO RECEIPT, NO RETURN. PERIOD. I even appealed to corporate customer service who promised to email the store manager, plead for mercy and ask him to call me. He (Dave Pena of the Woodland Hill, California store), never called. After a few days I called customer service again. Again they sent an email to Dave. No reply. Today I called a third time and received a message back from customer service. Their advice? “Sell it on ebay.�
Think I’ll ever shop at Best Buy?

]]> By: thomas http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-122075 thomas Mon, 05 Nov 2007 07:54:14 +0000 http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-122075 you are usually better off shopping anywhere but at BB. However, if you are purchasing multiple high ticket items, they definitely can make you a deal. I updated my stereo system a few months back. The reciever they offered with the package wasn't what I wanted, so they let me upgrade basically for the difference. I was then able to knock off an additional 15%. In all I got a great setup for cheaper than i would have found elsewhere. Be nice, realize you aren't going to get some 40% hidden gem sale, and you'll be fine. you are usually better off shopping anywhere but at BB. However, if you are purchasing multiple high ticket items, they definitely can make you a deal.

I updated my stereo system a few months back. The reciever they offered with the package wasn’t what I wanted, so they let me upgrade basically for the difference. I was then able to knock off an additional 15%. In all I got a great setup for cheaper than i would have found elsewhere.

Be nice, realize you aren’t going to get some 40% hidden gem sale, and you’ll be fine.

]]> By: JLP’s Weekly Roundup (Week of October 29, 2007)—� AllFinancialMatters http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-122067 JLP’s Weekly Roundup (Week of October 29, 2007)—� AllFinancialMatters Mon, 05 Nov 2007 04:55:29 +0000 http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-122067 [...] Flexo tells us how to make the most of Best Buy. [...] [...] Flexo tells us how to make the most of Best Buy. [...]

]]> By: Matt Wolfe http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-121893 Matt Wolfe Thu, 01 Nov 2007 22:30:13 +0000 http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-121893 Great Post. I find that both circuit city and amazon are much better places to buy electronics. I find myself at Best Buy often though because there is one every two miles here in San Diego. I've always had good experiences with them other than the fact that I can usually find the products somewhere else cheaper. Great Post. I find that both circuit city and amazon are much better places to buy electronics. I find myself at Best Buy often though because there is one every two miles here in San Diego. I’ve always had good experiences with them other than the fact that I can usually find the products somewhere else cheaper.

]]> By: Russ A http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-121886 Russ A Thu, 01 Nov 2007 18:48:53 +0000 http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-121886 I worked there a few years back and was rather impressed with my manager. He told us his responsibility was to, "fight fires and get yelled at by customers". That's it. I agree their pricing isn't always great, but the store is beautifully designed and more fun to shop in than Circuit (even though checking out can suck). I worked there a few years back and was rather impressed with my manager. He told us his responsibility was to, “fight fires and get yelled at by customers”. That’s it.

I agree their pricing isn’t always great, but the store is beautifully designed and more fun to shop in than Circuit (even though checking out can suck).

]]> By: Chris Hynes http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-121882 Chris Hynes Thu, 01 Nov 2007 18:24:12 +0000 http://www.consumerismcommentary.com/2007/10/31/make-the-most-out-of-best-buy/#comment-121882 My friends call it "Worst Steal." My friends call it “Worst Steal.”

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