Comments on: Still Having Problems With TIAA-Cref? Tell Us Now http://www.consumerismcommentary.com/2009/07/03/still-having-problems-with-tiaa-cref/ A premiere personal finance blog, established 2003. Within, Flexo discusses his own experiences with money, and he and other authors comment on a wide range of personal finance topics. Sat, 21 Nov 2009 16:42:00 -0500 http://wordpress.org/?v=2.8.5 hourly 1 By: Laura Miles http://www.consumerismcommentary.com/2009/07/03/still-having-problems-with-tiaa-cref/#comment-199724 Laura Miles Fri, 30 Oct 2009 11:43:30 +0000 http://www.consumerismcommentary.com/?p=7029#comment-199724 TIAA-CREF has misallocated funds resulting in the loss of nearly my entire fund. I contacted the SEC Commission and they concurred that TIAA-CREF is not acting honorably. SEC suggested I take it to the next level. I am not in a mediation phase with FINRA. Up to now, I can only say that TIAA-CREF should not be trusted. They are really disorganized... When I discovered the problem, they should I should fax them documentation and I would hear back in 72 hours... I dod not hear back for over 10 days... I contacted them again and they said their fax machine had been broken for days on end. Has anyone visited their offices? Are they working out of a garage or something? It is unheard of that such a large financial institution handling so much money doesn't even have a functioning fax machine. TIAA-CREF has misallocated funds resulting in the loss of nearly my entire fund. I contacted the SEC Commission and they concurred that TIAA-CREF is not acting honorably. SEC suggested I take it to the next level. I am not in a mediation phase with FINRA. Up to now, I can only say that TIAA-CREF should not be trusted. They are really disorganized… When I discovered the problem, they should I should fax them documentation and I would hear back in 72 hours… I dod not hear back for over 10 days… I contacted them again and they said their fax machine had been broken for days on end. Has anyone visited their offices? Are they working out of a garage or something? It is unheard of that such a large financial institution handling so much money doesn't even have a functioning fax machine.

]]> By: Greg http://www.consumerismcommentary.com/2009/07/03/still-having-problems-with-tiaa-cref/#comment-195522 Greg Fri, 03 Jul 2009 23:09:03 +0000 http://www.consumerismcommentary.com/?p=7029#comment-195522 My Mom has a pension from TIAA-CREF, and I have a retail mutual fund account with them. We haven't had any problems dealing with them, but neither have we had any complex issues to challenge them with, LoL........ My Mom has a pension from TIAA-CREF, and I have a retail mutual fund account with them.
We haven’t had any problems dealing with them, but neither have we had any complex
issues to challenge them with, LoL……..

]]> By: ObliviousInvestor http://www.consumerismcommentary.com/2009/07/03/still-having-problems-with-tiaa-cref/#comment-195513 ObliviousInvestor Fri, 03 Jul 2009 16:50:26 +0000 http://www.consumerismcommentary.com/?p=7029#comment-195513 Back when I worked as a financial advisor, I had a few coworkers who wouldn't even bother with potential clients who had 403(b)s at TIAA-CREF due to the near impossibility of getting the money rolled over into an IRA. I have a distinct memory of one saying over lunch, "Without the Jaws of Life, it's just not gonna happen." Happy to hear that you and Mr. Wollman are taking them up on some of their service issues. Back when I worked as a financial advisor, I had a few coworkers who wouldn’t even bother with potential clients who had 403(b)s at TIAA-CREF due to the near impossibility of getting the money rolled over into an IRA.

I have a distinct memory of one saying over lunch, “Without the Jaws of Life, it’s just not gonna happen.”

Happy to hear that you and Mr. Wollman are taking them up on some of their service issues.

]]>