It is a sad commentary on our culture when not only are people willing to trample and hurt each other to scramble for what is perceived to be a “good deal” but when such trampling is glorified by the media. (Crazy people drive ratings, and ratings drive large advertising profits for the media!) No one ... Continue reading this article…

This is the time of the year when American consumers become focused like a laser on finding deals from retailers. There is some compulsion to buy more stuff as the holidays approach — as gifts for friends and family, in the spirit of Christmas and Hanukkah, and as gifts for ourselves. After all, with the ... Continue reading this article…

Over the past few days, thousands of Bank of America customers have begun noticing unexpected credits in their checking account transaction activity. Thousands more will see the credits when their receive their paper statements for November, and even more will receive checks in the mail. The long battle with Bank of America over overdraft fees ... Continue reading this article…

Price gouging is often a problem after natural disasters, but what appears to be gouging might not always be a plan by unscrupulous business owners to take advantage of needy consumers. During regular operations, there is rarely a need for a business to increase prices sharply for its customers. Businesses generally, but not always, pay ... Continue reading this article…