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Career and Work


Here’s an idea for all you people who like to “hustle” to come up with ways to earn extra income. This has happened to me many times, and it comes it many forms. So far, I haven’t fallen for what I think is at worst a scam, but sometimes, one could argue, is a legitimate way to provide a service. I almost fell for this latest attempt, however, because it involves the nonprofit organization I recently formed. This business solicited me using a fairly popular and likely lucrative technique, which is basically as follows:

  • Receive lists from state governments that contain newly registered businesses.
  • Offer to provide a business-related product or service normally offered by the state, for a significant mark-up.
  • Give your business a name that can be easily confused with an official government entity.
  • Prepare and send through the mail a solicitation that looks like a bill or an invoice.
  • Provide a deadline and create a sense of urgency.

I have to imagine that a good number of business owners respond to these solicitations believing it is part of a government requirement. After all, there tend to be many government requirements when you file paperwork for a new business. There are two ways to look at these businesses that take advantage of people’s fear or apprehension of non-compliance with government. If you tend to believe that there’s a market for everything and all bad aspects of economies sort themselves out on their own, you will see this as a business simple providing a service to make money, catering to a specific market — even if that market consists mostly of people who are unsuspecting and ready to part with their money without doing much research.

On the other hand, you might see this as a sleazy and manipulative sales tactic, coming awfully close to impersonating a government official. Here is the most recent solicitation I received in the mail.

I didn’t scan the envelope before throwing it away, but it looked similar to envelopes I’ve received in the past from the state goverment. But all number 10 envelopes with address windows tend to look the same, anyway. I saw the name of the business in the return address as “New Jersey Business Filing Services,” so it immediately sounded official, but I am by nature somewhat skeptical. The mailing address was my first hint that something wasn’t right. An official state goverment organization should be based in Trenton, not East Windsor (where I grew up). But people living elsewhere in the state may not be familiar with the geography to know that this was not likely to be a state government address.

As you can see from the “bill” in the envelope, the New Jersey Business Filing Service’s designer did a good job of making the solicitation look like a bill from the government.

“Certificate of Good Standing.” First, in the top right, there is a reference to a “Certificate of Good Standing.” This is a legitimate type of document you can order from the state government. It’s not generally a necessary document, though it’s possible that you would have some business partners who might ask for it. It is, however, absolutely free to seach the state’s business directory and determine the status of a corporation’s standing.

“Important! Follow instructions exactly when completing this form.” This notice under the address gets the readers attention, and directs him or her to read the instructions in fine print in the middle of the page. This equates the form with the government, because of the heightened importance of completing government forms accurately and honestly. Citizens generally understand there could be penalties for making mistakes on official forms; and this gives the reader the idea that the same might be true here.

Business identification number. This “bill” contains my business’s identification (ID) number in several places. The business ID number is assigned by the state government, so this easily puts the idea in the reader’s head that this is an official government bill. After all, how else would someone know your business’s identification number? It’s actually simple — the numbers are public, and anyone can find the identification number for any registered business in the state. Its presence on the form gives the impression of government authenticity. In any solicitation for a service, there would be no need to include a business’s own state identification number.

Dates in boxes. This is a standard feature on all invoices. Invoices are issued for services purchased or rendered, and are usually issued once an agreement has been made to purchase a product or service. By including two dates in boxes, with one being a larger date similar to a due date, this gives the impression that this is an invoice for an all ready agreed-upon transaction. “Don’t you remember making this agreement? Here’s what you owe.”

Bar codes. I covered up the two bar codes in this solicitation, one in the middle of the page and one on the remittance voucher, because I my bar code reader couldn’t decipher the message. It could simply be a pattern designed to look like a real bar code, or it could be an encoding of personal information. Either way, it has the same effect: it adds an impression of legitimacy to the mailing.

Remittance voucher and self-addressed return envelope. The lower portion of this solicitation is a remittance voucher. This is a common feature of bills sent through the mail. It signifies to the reader that he or she already owes the amount listed as the price of the product or service, and someone is waiting for that payment.

“The Certificate of Good Standing bears the official seal of the New Jersey State Treasurer.” This statement is the last, and probably most often read, sentence of the solicitation’s text. Combine that with the first sentence: “Congratulations on registering your business with the State of New Jersey.” These two statements together sound as official as any communication actually from the State of New Jersey would sound.

Form numbers. In small print at the bottom of the solicitation are some letter and number combinations that look suspicious. The government tends to include form numbers and revisions on their official applications and forms. For example, Form 1040-NJ is the form number used for one of the many forms available for filing state income tax returns. This is form “DR-392.” There is no need for this to be on a solicitation. It’s simply there to make the letter look official.

The same is true for the text that says “R.01/14.” This could mean this letter was last revised in January 2014. And perhaps that is true. But there’s no need to include that on a solicitation. There are reasons for state or federal governments to include revision numbers on forms and applications.

Despite all the above attempts to fool readers into thinking this is an official government notice, there is, however, one sentence on this solicitation that could help readers understand not only that this is not coming from an official government source, but it also not a necessary service. The solicitation includes the following text:

This product or service has not been approved or endorsed by the government, and this offer is not being made by an agency of the federal or New Jersey government.

Enough said. Or is it? I believe that most people will ignore this warning as they quickly complete this order form, as they are accustomed to doing for official state business, particularly when it comes to state taxes.

A short form standing certificate from the State of New Jersey is $50 for LLC and LLP organizations or $25 for other corporations, and you can order one for any company registered in the state. What this company, the “New Jersey Business Filing Services” company, is doing, is taking $74.98 from customers, ordering a $50 or $25 short form standing certificate, and passing it along to the customer. That’s a 50% or 200% mark-up, or not a bad business idea. The company is also offering a “package containing agreement templates for your business,” so they are potentially adding some value. That may be worth the additional $24.98, but certainly not $49.98. In fact, you can easily find free agreement templates online. What this company provides likely won’t be any better than what’s available online, and definitely wouldn’t be better than what your business attorney might write up for your business specifically.

When I received this envelope in the mail, I opened it right away. I’m eager to comply with any type of requirement by the state so I can continue doing business. I knew right away this was not a communication from the state, and I knew I had better options for what this solicitation was offering. I saw right away that this wasn’t a real invoice or a bill despite the company’s attempts to emulate one.

So is New Jersey Business Filing Services a scam? Well, it’s certainly misleading. There’s a disclaimer that should provent people from calling it an outright scam, but I’d say it’s borderline. It’s a for-profit business, and the owners are just trying to use whatever tools are available and legal to earn a profit.

But business owners should be on the look-out for solicitations like these.

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I’ve written extensively about taking control of one’s own finances. My life changed for me when I realized I had more control over my personal situation than I previously believed. Every human has the power to make every decision based on a future benefit.

One can choose to use a pay raise to pay off an overdue credit card or to justify the unnecessary purchase of a new car. One can choose to go to work early every day and otherwise impress the executives to earn a raise, or to do nothing beyond the scope of a job description and stagnate in one position in a career for a decade or more. One can choose to work hard in school and excel to prepare for a fruitful career, or to enroll in easy classes, not take education seriously, and not develop the critical thinking skills necessary to be successful later in life.

It sounds easy: just think about what you want for yourself in the future, and make day-to-day choices that bring you closer to that goal.

Unfortunately, it’s more complicated than that. The ability to make good decisions is itself complicated, but the entire philosophy rests on the idea that all people are starting from the same position and have the same opportunities.

Decision-making is complicated because humans are not logical. Some people may strive to make good decisions by keeping emotions as far away from the decision-making process as possible, but the truth is that’s impossible. Every decision we make, as human beings, is an emotional decision. Decisions are also not always binary options. In reality, dealing with a raise is not a choice between one very good option (paying off an overdue credit card) and one very bad option (justifying the unnecessary purchase of a new car).

Further complicating the decision-making process is that lives are full of issues with different levels of priority. When you are faced with urgent matters — everything that needs to be handled immediately — you aren’t able to focus on more important matters, or decisions whose effects may not be felt for years. You can’t save for retirement if your cash flow only covers the bare necessities of your shelter and sustenance. (And “getting a better job” or “downsizing your living space,” even if possible otherwise, still requires an upfront investment of time and money you do not have.)

But hard work is supposed to be the solution that overcomes all obstacles. Malcolm Gladwell synthesized a few research studies when he wrote about the “10,000 hour rule.” Following the 10,000 hour rule, anyone can become an expert with through deliberate practice with the intent of improving, as long as he or she puts the time in. More research disagrees with this premise.

A recent article in Slate addresses the research that disproves Malcolm Gladwell’s 10,000 hour rule.

Deliberate practice left more of the variation in skill unexplained than it explained. For example, deliberate practice explained 26 percent of the variation for games such as chess, 21 percent for music, and 18 percent for sports. So, deliberate practice did not explain all, nearly all, or even most of the performance variation in these fields. In concrete terms, what this evidence means is that racking up a lot of deliberate practice is no guarantee that you’ll become an expert. Other factors matter.

It turns out that genetics plays a role, too, on an individual basis. That may be true for some skills, like musical or athletic ability. It may be just an anecdote, but I can see how the genetic proclivity for musical talent has been transferred from generation to generation in my own family, going back at least four generations on my mother’s side.

While musical ability and aptitude for expertise may develop in part due to genetics, it remains to be proved whether the same factor is as strong for success in business. It’s clear that some business allow executive roles to stay within the family from one generation to the next, but that’s not genetics, just family favoritism.

Outside of genetics and deliberate practice, starting a skill early in age is another important factor in success.

In their study, Gobet and Campitelli found that chess players who started playing early reached higher levels of skill as adults than players who started later, even after taking into account the fact that the early starters had accumulated more deliberate practice than the later starters. There may be a critical window during childhood for acquiring certain complex skills, just as there seems to be for language.

Success with complex cognitive tasks like playing chess or learning may not be associated directly with success in running a business, achieving financial independence, or making the social connections necessary for becoming an executive at a corporation, but the idea that a child who focuses on skill during certain stages of development is better prepared to excel with that skill throughout life.

While some of the reasons involve chemical changes in the brain, being involved with activities during childhood could also help someone develop a passion for those activities. And that passion could keep a developing adult interested in excelling by become a desire to excel.

As the article in Slate points out, not all of us are starting from the same position. There is no “blank slate.” The idea that anyone could become Wolfgang Mozart or Pablo Picasso or Steve Jobs if she just puts in the required 10,000 hours of practice is wrong.

With this knowledge, should we change our approach to life? If you tend to listen to self-improvement gurus, the answer is probably yes. It’s too late to do anything about our genetics; we can’t choose the genes we inherit. We can’t go back in time and start developing skills as children. But we can make choices based on realities that science has proven.

1. Don’t expect to be a professional athlete, the next President of the United States, or the next generation’s Bill Gates or Warren Buffett.

If you haven’t shown an amazing aptitude in sports by age fourteen, getting to the major leagues in any sport probably isn’t going to happen. There are some exceptions. Golf comes to mind as one sport where someone can learn to excel later in life.

It’s great to encourage children by saying they can be whatever they want to be when they grow up, even parents who say this know the chances of giving birth to the next president is unlikely. But where this is much more obvious for adults is where people believe that they can overcome nature by practicing hard for many years.

2. Look for the intrinsic value in the work you do rather than validation by outward success.

I may never be a best-selling author, particularly if I never publish a book. But even if I’m not, does it mean that all the writing I’ve done over more than the past decade was a waste of time? Absolutely not. I’ve affected a lot of people’s lives for the better. And more personally, I’ve mostly enjoyed the time I’ve spent writing. That’s important as well.

It would probably be too much to say that I would have done everything the same had I not been able to turn writing into a business.

3. Use the time you have wisely.

Along those same lines, if I was in search of business success, I would want to cut losses as early as possible in order to prevent myself from going down a path that probably won’t result in that success. I wasn’t trying to form a business when I created this site, but I was working on many different projects at the time.

When it became clear that developing Consumerism Commentary would be more fruitful as a community — people were interested in what I was writing about and people were starting to follow as I progressed along my financial journey — I put other projects on hold to focus my time and energy where it was doing the most good.

If you do want to spend 10,000 hours perfecting some skill, make it something that you enjoy doing, something with which you have already proven your excellence, or something with which you may be genetically predisposed to succeed. That way, you’re at least more likely to activate all factors in success, but even if you don’t, at least you spent those 10,000 hours doing something you enjoy.

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The prevalence of tipping is simply a fact of society. On several occasions, a friend of mine bemoaned the perceived necessity of tipping a specified amount to restaurant servers while dining out. He would ask the rest of our friends eating together at a restaurant, “When did the expected base tip go from 15 percent to 20 percent?” I’m not concerned so much as when cultural norms like these change, but how they change. Is it regional? Does a trend like this start among a wealthier subset and then trickle down to everyone else?

Most everyone who dines out understands that tipping is part of the unwritten agreement. If you can’t afford to pay and tip, you can’t afford to dine out. This social tradition has what I would expect to be practically full penetration throughout the United States. We’ve come to accept that restaurants do not pay their servers and bus staff a living wage on their own, and it’s the customers’ responsibility to bring that compensation more in line with a level necessary to prevent too much attrition in the industry.

With social media, the customers’ responsibility — or negligence — is clear. If you spend any time on Facebook or Twitter, or if you’ve seen any news programs covering entertainment, you’ve likely seen many incidents in the last year in which a disgruntled, undertipped server shames a celebrity by posting a copy of his or her meal receipt with a low tip. There’s two sides to every story; for every shamed, allegedly cheap celebrity or NFL professional, there is an allegedly disrespectful wait staff. It really doesn’t matter who is “right.” The point is that tipping in a restaurant, and tipping 15 percent to 20 percent for typical service, is a pervasive social expectation.

Hotel housekeepers may not benefit from the same, strong tradition of tipping as restaurant servers. An organization is trying to change that. A Woman’s Nation, an organization whose mission is to ensure that the value of women is recognizes and respected, is leading a program they call “The Envelope Please.” The purpose of the program is to encourage hotel guests to tip housekeepers one to five dollars a night, every night by placing an envelope for that purpose in every guest room.

Marriott is the first hotel brand to sign on.

And the hotel will certainly face significant criticism for doing so. If a hotel company blatantly encourages customers to tip, it is, in a way, admitting that it does not pay its staff a living wage. And if a large international corporation wants its employees to be paid a living wage, shouldn’t it be that corporation’s responsibility to do so? Shouldn’t it also perhaps be the industry’s responsibility to ensure it?

Of course, the idea of raising compensation faces the same old corporate obstacle: “If I raise the wages I pay, I have to raise my prices. I can’t raise my prices because I need to remain competitive.” There’s no doubt that it’s a difficult perspective to be in for a business. I have several friends who are not only small business owners like myself, but who also have a growing employee force, and they face these problems all the time.

I used to say that it’s the business owner’s problem to figure out, and if they can’t remain profitable while paying competitive wages, they have to come up with a different business plan. But I see that it’s often more complicated than that.

I’ll be honest. I haven’t always tipped housekeepers when I’ve stayed in hotels. That’s simply due to the fact that when I began staying hotels on my own, I had no idea at least a portion of hotel guests considered it normal to tip housekeepers. At the same time, I knew it was expected to tip hotel porters; maybe that’s because you see the “bell boy tip” in fictional entertainment so much, but never see the act of leaving a tip for the housekeeper in an envelope on the bed or nightstand.

This lack of understanding is the reason a non-profit organization focusing on the value of women would consider it important to provide some attention towards the option of tipping hotel housekeeping staff. But do housekeepers even need the tips in order to earn a living wage?

I checked Salary.com to put some numbers behind this movement.

In my zip code, a restaurant server gets paid a median hourly wage of $14, which was higher than I expected. A hotel housekeeper receives a rate of $13 an hour. In San Diego, California, both job types are paid a medium of $12 an hour. In Tampa, Florida, they both earn $11. From these figures alone, it seems that both job types require some additional compensation to make up for the industry’s low valuation.

Restaurants also know that customers will tip, so that is a justification for keeping pay low. As the idea of tipping hotel housekeepers becomes more pervasive, hotels may be just as willing to feel justified in the level of wage they pay because they know customers will make up for some of the deficiency.

According to one hotel insider, housekeepers are scheduled, at least in his institution, to clean 15 rooms a day. To a housekeeper, if everyone follows the expected guideline, she could walk away at the end of the day with between $15 and $75. If it costs very little to Marriott to put envelopes in every room every day, it could add up to a lot of extra compensation for housekeepers. If you assume the additional tips raise the effective hourly rate of a housekeeper by $4 a day, a hotel would not be able to match that through its own compensation plan. There’s no way a hotel could easily raise that pay of its housekeeping staff by that much.

With that perspective, it makes sense for hotels to encourage customers to tip. The staff will get a much better deal than the hotel could possibly offer. The only drawback is the potential downstream effect; more reliance on tips in the future might prevent hotels from raising wages competitively.

I’ll be keeping this in mind when I head to Louisiana this week for a conference and stay at the New Orleans Marriott.

Do you tip your housekeeping staff when you stay in a hotel?

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The events that happened throughout my life, the paths that got me to where I am today, present an interesting story. I refer back to pieces of this story once in a while here on Consumerism Commentary but I never focus on it, nor do I ever really provide a complete narrative. When I write, I prefer to focus on things external to me. Although this blog started more like a personal journal interspersed with my financial details and interesting bits of information about personal finance, like many other long-lasting websites, it’s evolved over time.

Storytelling fills an important role. A good story triggers powerful emotions in readers or listeners, and these can be emotions of connection (like sympathy or jealousy or inspiration). Humans are emotional, not logical, decision makers, so strong emotions can cause readers or listeners to make decisions they wouldn’t have made without that emotional connection. Emotional triggers are certainly nothing new. Charismatic individuals have been using storytelling for centuries to spread religious beliefs, gain allies, and sell products.

The best salespeople today are keenly aware of this effect and use storytelling to convince people to spend money. A good story can change someone’s mind; a great story can change someone’s financial situation. Sometimes for the better, but often not.

For Consumerism Commentary, I try to think of ways to encourage readers to become better consumers: to make the most of the money they have, to improve their financial situation through building income and reducing expenses, to move towards a better financial situation than in the past even if full financial independence isn’t achievable. And, at least so far, I haven’t used my writing to sell products to readers. Yes, I’ve written or published some product reviews designed to help people make good choices about the financial products they use, including a way for readers to take advantage of those offers, but those have been generally directed at people who had already decided to use those products. I’ve tried hard not to sell someone something that wouldn’t be appropriate for them.

Storytelling has a much bigger benefit than selling products — it can sell ideas. And that starts to get dangerous. An inspiring story about quitting your job to blog full time can easily convince people who would otherwise know better to follow that same path in search of riches. I know for a fact that my personal success has given hope to people, even if their reasoning might have been, “If that fool can quit his job and sell a little blog for an insane amount of money, a smart guy or girl like me can do even better.” This is why I don’t make a big deal out of my story. This is why I take my role as a business coach for select clients very seriously. I don’t want to see people make huge mistakes.

People often ask me if blogging as a business has a future. People every day are quitting their jobs, ready to tell their stories online, ready to find a way to sell things to their readers, and they need to know if there’s a future in blogging. In fact, my girlfriend, who is also a blogger, asked me about this recently, but companies have paid me to hear my thoughts on the future of blogging, even though I’ve often been happy to chat with CEOs about it for free.

They ask me because I’ve been around. I’ve been on the Internet since about 1989. I’ve been building various types of online communities since 1990. I’ve been building websites and teaching people how to build websites since 1994. I know how to manage UNIX servers so I’m familiar with the technical side of the Internet, but I’m also as well as the social side (and that goes far beyond “social media”). And I watch related trends pretty closely, and I see a future that is troublesome for the small-time independent web publisher. Today’s environment is not one in which I’d suggest anyone quit their day job to be the next big blogger. Not without a head start, not without the financial backing that allows you to effectively compete, not without something that makes it clear that success is imminent.

That doesn’t mean bloggers can’t start today and become popular. That happens all the time. But translating that popularity into a sustainable living, or even better a valuable asset with the potential of lasting a long time or being recognized by the market as an acquirable asset, goes from rare to incredibly unlikely. But people beat the odds all the time. In fact, people who are more inclined to ignore the odds have an increased chance of meeting those goals, at least partially. I don’t want to say it’s impossible. The danger is in seeing others who have done something impressive and expecting the same will come with a little hard work. Make a living? Maybe. Make a great living? Well… Make a fortune? Doubtful.

The inspirational entrepreneurial story that spreads the lie that this path is the best way to secure a financial future is often incomplete. And the reason I’m writing this article in the first place is because I recently came across a story from a few years ago that is a perfect example of this. It shows you that a smart consumer will always need to look for the questions that go unanswered in any story.

Someone I follow on Twitter attended her sister’s wedding a few days ago, and posted a photograph of the two of them together, beaming with happiness. The individual I follow on Twitter will become clear in a few moments.

For some reason, I decided to look for more information, to learn more about her sister. One of the first things I found was her “origin story.” The trend with superheroes in movies recently is to present a character’s origin story — well, entrepreneurs have origin stories, too. And her story is about as sweet as it gets.

Mary Riesgraf — that’s her name — started a confectionery shop, Sweet Mary’s, in Los Angeles. The business is registered to a home address, so there’s probably no storefront. These are the words she told AllParenting in an interview:

Sweet Mary’s was started out of pure joy that my sweets brought to my friends and family. I started making homemade sweets for holiday gifts and everyone kept telling me to start a business. I was afraid of making such a big commitment so I didn’t consider starting a business until Fall 2011. My boyfriend Leif and my three daughters (Grace, 11, Sarah, 10, and Emma, 8) were my biggest fans encouraging me to go for it. I am so glad I started. I have had a blast making sweets and I love hearing all of the great feedback from our customers.

It’s such a heartwarming story about success, and inspiring to anyone who is passionate about a skill and contemplating starting a business to focus and perhaps make a living.

AllParenting notes that she and her shop has garnered the attention of celebrities, making the shop an overnight sensation. Mary took an activity she loved and for which she had a talent, opened a store, and suddenly celebrities were talking about it. Not bad! The story refers to mostly actors who quickly jumped on her team and supported her as happy customers, like Jason Lee (“Earl” from My Name is Earl), Timothy Hutton (“Conrad” from Ordinary People), and Jenna Elfman (“Dharma” from Dharma and Greg).

I don’t want to criticize Mary. She’s done a great job — and congratulations to her on her recent wedding! The story is inspiring, but the interview neglects to focus on the huge advantage Mary has over a typical entrepreneur, tired of his or her job, feeling a pull to do something else with life. Mary had quite a few built-in connections. While she’s an actor and producer in her own right, her sister, Beth Riesgraf, is also an actor (and a talented film photographer). And the business was launched at the height of Beth’s popularity, as her show Leverage was coming to a close and fans were imploring the producers to keep the show running.

In the interview, Mary says, “My sister had tweeted about me and a bunch of our friends re-tweeted… It was explosive!” Today, Beth has 438,000 Twitter followers. I’m not sure how many she had in 2012, but I expect it was a similarly high number. If you want to be an entrepreneur, ask yourself how many Twitter followers your siblings have.

Mary also says about her first celebrity order, “Jason Lee ordered 150 of our Signature Caramel Chocolate Apples for his wedding.” The story of her success would have had less of an impact if she had said, “Jason Lee, my sister’s former fiancée and father of her daughter, ordered 150 of my caramel chocolate apples for his wedding a couple years before I launched my actual business.” Timothy Hutton, also mentioned as a celebrity customer, was Mary’s sister’s Leverage co-star. Sales or gifts, readers aren’t really sure what those orders are, but either way, they’re still in the family.

My intention isn’t to dampen the success of one particular sudden-entrepreneur, but just to show there are often a lot of details missing from our favorite inspiring entrepreneurial stories. This is just an example I came across recently, and one where I happened to know some of the missing pieces.

The problem is that a story like this can easily encourage someone to start their own business. Is that really such a bad thing, when the employment environment today is so bad and it seems to make a lot of sense for people looking for a better financial future to take matters into their own hands? Being a business owner does open lots of opportunities for personal, professional, and financial growth. But you have to do some market research and soul searching first. Don’t be swayed by inspirational stories. Ask questions! Get to the bottom of the issue. Find out why and how people succeed — not just how they say they succeed, because the true story is often much different than the marketing (and every story is marketing).

If you make decisions based on inspirational stories, whatever hard time you thought you had working at “just a job” could be much, much worse, when you find yourself struggling as a business owner. And then years later, when you discover you need to go back to the workforce, you’ll be in further trouble because you haven’t maintained your skills and have a gaping, unsuccessful hole in your résumé. Too many people are willing to be inspirational and motivational, and to be inspired and motivated, and too few people are willing to discuss realities. That just doesn’t sell as well.

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How Does a Company Care About Its Employees?

by Luke Landes
Building

I’m in the middle, well probably the beginning, of a long-term organization project. I’ve accumulated a lot of stuff over the years, particularly since moving into a larger apartment seven years ago. If I want to live a more mobile life, I need to downsize somewhat. In this process, I came across a plaque I ... Continue reading this article…

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Microsoft to Lay Off 18,000 Employees: How an Acquisition Affects Your Job

by Luke Landes
Microsoft

Over the next year, Microsoft’s executive management plans to lay off 18,000 employees, including factory workers and those in professional positions. Redundancy. As Microsoft acquired new companies, at least according to the news reports that tend to take a company’s press release and spokesperson responses at face value, they have the potential to take advantage ... Continue reading this article…

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If You Don’t Like Your Job, Get Another One

by Luke Landes
Fluffy Clouds

This “duh” advice is handed out frequently, but it may not be applicable to everyone who hears it.

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Self-Proclaimed Experts and Other Potential Bad Choices

by Luke Landes
Expert [via Flickr]

Who do you know that calls himself or herself an expert in order to gain customers? Should you avoid people who market themselves aggressively in this fashion?

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What I Learned on Father’s Day

by Luke Landes
Father's Day

I met my dad for dinner on Father’s Day earlier this month, and we had a deep and somewhat difficult discussion.

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Overtime Pay for More Workers

by Luke Landes
Would you like fries with that?

Wages for the working class tie directly to the performance of the overall economy. When the largest group of consumers feels they have money to spend, they will do so. This spending may be to the detriment of their own quest for financial independence, but it also allows businesses to thrive. It’s always been the ... Continue reading this article…

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Should You Work for a Non-Profit Organization?

by Luke Landes
Non-Profit

As I’ve mentioned often on Consumerism Commentary, after a a false start or two with jobs following my undergraduate studies, I started my career working for a non-profit organization involved in the arts. I followed one of my passions without considering my financial needs. I want to be able to look back and see that ... Continue reading this article…

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The Myth of Early Retirement for the Middle Class

by Luke Landes
Is early retirement a myth?

Financial independence has become an important topic for me over the course of my adult life. It’s been a progression. First, I discovered the concept of spending less than I earn — simple mathematics but a behavioral change — and how that, in addition to making better choices, could eventually lead to financial independence through ... Continue reading this article…

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When Do You Call Out of Work Sick?

by Luke Landes
Flu

Looking back over my career, which for me started in non-profit out of college in 1998 and 1999, included teaching middle school and high school, transitioned into the finance industry, and eventually culminated in working for myself full-time, I’ve had an opportunity to consider my approach to “sick days.” In the early days, I took ... Continue reading this article…

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Failure and Systems Lead to Success, Goals and Passion Lead to Failure

by Luke Landes
Dilbert

Scott Adams, the creator of the “Dilbert” comic strip, recently shared his thoughts about success through an essay in the Wall Street Journal. His premise is that business leaders who share advice for the masses who want to succeed lie about their own experiences. Failure, which Scott Adams feels does not get enough credit, is ... Continue reading this article…

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Adult ADD/ADHD Limits Financial Success

by Luke Landes
Bored Girl

As a kid, I might have had attention deficit disorder (ADD). I was never diagnosed as far as I know, but I had many of the symptoms of the “inattentive” type of ADD, and some of those symptoms continued into adulthood. An actual diagnosis of ADD as an adult would require exhibiting at least six ... Continue reading this article…

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Real Financial Progress Requires Quantum Jumps

by Luke Landes
Quantum leap

I don’t completely agree with the “get rich slowly” theory. I accept the fundamental advice, like paying yourself first, making conscious decisions about big financial decisions as well as the full series of small financial decisions, and setting long-term goals, but there is a fundamental flaw with taking this theory as the sole approach to ... Continue reading this article…

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Blogging Will Enhance Your Public Image and Help You Succeed

by Jim Wang
Ink, pen, and paper

One of the most effective ways of boosting your human capital is to publish your well-edited and relevant thoughts in your particular field. Blogging is a great way to communicate with an audience, establish your credibility, and enhance your public profile. Jim Wang is the founder of Bargaineering.com, one of the earliest blogs (along with ... Continue reading this article…

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8 Reasons to Sell Your Business

by Luke Landes
Handshake in suits

I was an entrepreneur by accident. When I started blogging in 1994, I didn’t expect to earn money; I wasn’t even trying. But almost ten years after building my first website, I created Consumerism Commentary to learn about personal finance and to improve my own money situation. Within about a year, much to my initial ... Continue reading this article…

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5 Keys to Full-Time Employment for Young People

by Luke Landes

The latest economic news from the Department of Labor paints a mediocre picture at best of the employment situation in the United States. It’s still difficult for young people to find full-time jobs. There may be some concern that this lower level of employment is going to be the new norm, and whether American society ... Continue reading this article…

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Is Your Unpaid Internship Illegal?

by Luke Landes
Printer

In certain fields, internships allow younger people in the formative stages of their careers get experience with major companies, make connections with influential people in later stages of their careers, figure out if their career goals are worth the effort, and possibly put themselves in a position to be hired full-time for the company that ... Continue reading this article…

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