Free Money Finance mentioned there are a few companies he loves and would be willing to promote with no compensation. He asked others to do the same, so I tried to come up with a few that have gone above and beyond for me in terms of customer service.
Jay’s Cycles. I purchased a bicycle last year with the intention of spending more time outside getting exercise. The salesperson was incredibly knowledgeable about the sport and I spent some time talking to the owner. We chatted a little bit about the town in which I live and the old store they used to own there. I ended up getting the right bicycle for me, perfectly sized.
This is a sharp contrast to my earlier experience at Sports Authority, my first stop when I was searching for a bicycle. The salesperson couldn’t tell me much about the different sizes available, and gave me a bicycle sized incorrectly for me. While I admitted I was out of practice, the salesperson insisted I’d be fine as soon as I “got used to it.” I returned the bicycle the next day.
Aljons Pizzeria. This is a small-time pizzeria with a few locations in a couple of towns in my area. Unfortunately, the location closest to me burned down on Friday. They had, hands down, the best pizza (true New Jersey style) in town, even better than the best pizza in Princeton. I hope they’re able to rebuild quickly.
That’s it, or at least, that’s all I can think of at the moment. I don’t deal with a lot of different companies, and it’s very rare for any that I deal with to be exceptional.
Updated September 30, 2007 and originally published May 29, 2007. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.