Comments on: Capital One Does The Right Thing

By: Evie

Evie — Wed, 14 Jul 2010 05:36:37 +0000

Excelent!!!! now they take care about the problem of
consumers right…..

By: Anon

Anon — Wed, 22 Aug 2007 08:37:52 +0000

Great, but now long-time customers are being forced to accept huge interest rate hikes if we want to keep the card and see this improvement hit our FICO scores. So much for my fixed rate.

By: David Mackey

David Mackey — Wed, 15 Aug 2007 03:03:10 +0000

Wow. I had no idea…I am glad they are changing that – as I have had and continue to have Capital One cards.

By: dimes

dimes — Tue, 14 Aug 2007 18:35:16 +0000

Tell the collection agency to stop calling you. That’s probably the last you’ll ever hear from them. A third-party agency MUST stop calling you when you request them to do so according to the Fair Debt Collection Practices Act, though they might then sue you if they have a case. Alternatively contact the credit bureau and have them validate whatever debt the collector is trying to collect.

By: jane q customer

jane q customer — Tue, 14 Aug 2007 15:28:16 +0000

I wish I had known 17 years ago what a crappy company Capital One was. It would have saved me untold heartache. I paid off my balance on my account with them almost a decade ago and closed the account prior to that. Despite paying off the entire balance in full at that time [an amount less than $900], Capital One continued to try to collect monies from me that were not theirs to collect and were not due to them under any stretch of the credit lender’s imagination. I have called them and written to them numerous times. Each time I am assured that the matter will be cleared up…and it NEVER is. Their latest strategy is to send me a notice that they have “charged off” my account [which does not have any balance to collect] and welcome me back as a customer. Then they sold my “delinquent unpaid balance account” to a credit collection agency that calls several times a day clogging up my answering machine and caller id to the point of rendering the devices useless. Does anyone have any ideas of how to further deal with this mess? I have almost given up the idea of being able to buy my own home because of Capital One and their ruinious practices.

By: Kreepy

Kreepy — Mon, 13 Aug 2007 22:05:03 +0000

It’s about time for a positive change. I have been told by a credit bureau rep that CapOne is the odd ball out in reporting. Their method cost me 5 points on my score this month alone.