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Banking

HSBC Direct Confuses Account Holders With Fee Notice

by Luke Landes
HSBC

Millions of HSBC Direct customers received a strange email yesterday or the day before indicating a few changes to the bank’s fee structure. (HSBC’s former name for its Online Savings Account service is HSBC Direct; the new name will be HSBC Advance.) The statement seemed to indicate HSBC would be instituting a new, high fee […]

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The Poor Are Priced Out of Checking Accounts

by Luke Landes

Reminder: This is the last week to vote for Consumerism Commentary and your favorite financial blogs in this year’s Plutus Awards. Take a moment — after reading this article, naturally — to show your appreciation for the best writing about money management and personal finance outside of mainstream media. It’s no surprise that low income […]

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ING to Consider Selling ING Direct Canada and ING Direct UK

by Luke Landes
ING Direct

To satisfy European regulators, ING Group, the Dutch former parent company of popular online bank ING Direct in the United States, is “reviewing strategic options” for its other online banking divisions, ING Direct Canada and ING Direct UK. Those “strategic options” could include a sale of those branches. Earlier this year, Capital One completed its […]

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How Many Savings Accounts Do You Need?

by Luke Landes
Money

Over the past year, I’ve been simplifying my finances. I’ve collected a number of savings accounts and checking accounts, mostly as a way of auditioning and reviewing various banks for the benefit of Consumerism Commentary readers. There’s little sense in me holding onto so many accounts across dozens of banks, so I’ve been taking some […]

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Banks Could Make It Easier to Close Accounts

by Luke Landes
Dollar bill

Closing a bank account in the twenty-first century, when a good portion of your banking is handled electronically, can be a cumbersome task. I created a bank switch kit earlier this year to help consumers organize their actions and take the correct steps to move your money from one bank to another without encountering any […]

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Young Americans Likely to Be Unbanked Regardless of Income Level

by Luke Landes
Check Cashing

In discussing unbanked and underbanked American consumers, we tend to focus on low socioeconomic status communities. The mainstream opinion is that building wealth and long-term financial stability relies on the use of traditional banking and investing products and the knowledge to use these products effectively. The financial industry tends to avoid low socioeconomic status communities […]

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New York Community Bank Adding Fees For Former Aurora Customers

by Luke Landes
Central Park New York

Last month, I received the news that Aurora Bank deposits would be assumed by New York Community Bank. Aurora Bank is yet another online bank that increased its marketing efforts leading up to a sale. For a while, Aurora Bank was a branch of Lehman Brothers, and part of that company’s bankruptcy proceedings required the […]

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Citizens Bank Settles Overdraft Fee Class Action Lawsuit

by Luke Landes

Banks are still struggling with the decisions executives made to maximize profit from overdrafts by rearranging the order of withdrawals to customers’ detriment. By December last year, Bank of America settled a class-action lawsuit related to overdrafts and was expected to pay $410 million. That decision is being appealed by a plaintiff, so it will […]

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Review of Capital One 360’s Remote Deposit

by Luke Landes
ING Direct

Several readers contacted me yesterday with this piece of good news. After months of promising its customers to launch the new feature soon, Capital One 360, formerly ING Direct, now offers remote check deposit. The delay was likely caused by the efforts that resulted in Capital One purchasing ING Direct USA. Previously, in order to […]

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Your B of A Satire Website Targets Bank of America

by Luke Landes

The Rainforest Action Network is an environmental non-violent activist organization, working to influence corporations to consider the environment during the course of business. They’ve had Bank of America in their sights in the past, bringing attention to the way the bank puts profits ahead of the health of the communities in which it exists. The […]

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