For the last year or so, I’ve been paying $16 a month for the most basic cable television option from Comcast, the only cable option in my area. Every once in a while, I check to see if there are any specials being offered.
After entering my address on the Concast website, I was provided with some options, including the following. Click on the image for the full screen shot.
The other cable package prices were reasonable, but this premium option seemed to be discounted to $0 per month. I was tempted, so I called Comcast’s customer service.
The representative entered my information on the website and came across the same information, but he verified that the price was in fact an error. He mentioned that if I were to order it, the price would be “corrected” on my first bill, at $110 per month.
I suppose I could have signed up for the $0 deal online, saved proof of the mistakenly priced offer, and made a big commotion once I had been charged the correct amount, but I don’t see a big chance of that succeeding.
Updated February 6, 2012 and originally published December 5, 2006. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.