One of the biggest complaints with Emigrant Direct is their website, which is less than innovative when compared to others, like ING Direct. Today I received communication (well, a letter) with some good news:
Our new website and “state of the art” new security system will be activated in June. The enhanced site reflects comments received from our customers and sets a new industry standard combining ease of use and expanded capability as well as enhanced security and protection for you and all our customers.
The letter lists a number of new features, including scheduling transfers, linking additional external accounts, and self-created security questions.
Interestingly, the bank will mail customers a secure access code which will be necessary to gain access to the new site. If your current address is not updated correctly in your profile, this code may never be delivered, and you will not be able to access Emigrant Direct online. So watch out for that.
The launch date will be announced soon.
Emigrant Direct is currently offering 4.65% APY on its savings account, which is in the middle of the online account pack.
Updated February 6, 2012 and originally published June 2, 2006. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.