Or more accurately, it never hurts to call and threaten cancellation of a service.
I called my cable television company today to get rid of HBO, since I never watch it. I only had it because at one point, it was cheaper for me to have it than not to have it*. That promotion ended, and every so often I’d call up asking if they had any new promotions to lower my price.
Well, today when I said I was getting rid of HBO, they said there’s a new promotion where they can offer me the same service and cut about $40 off the price of the monthly bill. Once again, it would be cheaper for me to have HBO than to have cable without HBO. So I signed up for the new 12 month promotion.
Updated February 6, 2012 and originally published October 31, 2004. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.