Comments on: Money Magazine’s 50 Smartest Things http://www.consumerismcommentary.com/money-magazines-50-smartest-things/ A premier personal finance blog, established 2003. Within, Flexo discusses his own experiences with money, and he and other authors comment on a wide range of personal finance topics. Mon, 13 Feb 2012 01:22:47 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Darren R. Sussman http://www.consumerismcommentary.com/money-magazines-50-smartest-things/comment-page-1/#comment-497 Darren R. Sussman Thu, 09 Jun 2005 16:33:56 +0000 http://wp.consumerismcommentary.com/?p=330#comment-497 Yeah, I kept trying to get to an actual person. I even just tried hitting 0 when I was given options, but none of that worked. Before I knew it, I was in a menu cancelling my card, and that was it. I mean, yes, you are correct that I'm better off without that company, anyway, but the point is I would have liked to have gotten the fee removed and THEN cancelled the card, instead of paying an annual fee immediately before cancelling the card. Yeah, I kept trying to get to an actual person. I even just tried hitting 0 when I was given options, but none of that worked. Before I knew it, I was in a menu cancelling my card, and that was it. I mean, yes, you are correct that I’m better off without that company, anyway, but the point is I would have liked to have gotten the fee removed and THEN cancelled the card, instead of paying an annual fee immediately before cancelling the card.

]]> By: keith http://www.consumerismcommentary.com/money-magazines-50-smartest-things/comment-page-1/#comment-496 keith Thu, 09 Jun 2005 02:47:00 +0000 http://wp.consumerismcommentary.com/?p=330#comment-496 Daren. Wasn't there anyway through the automated system to speak to someone. If not you probably just want to dump that credit card company. Credit Card Offers Daren. Wasn’t there anyway through the automated system to speak to someone. If not you probably just want to dump that credit card company.

Credit Card Offers

]]> By: Darren R. Sussman http://www.consumerismcommentary.com/money-magazines-50-smartest-things/comment-page-1/#comment-494 Darren R. Sussman Wed, 08 Jun 2005 15:51:52 +0000 http://wp.consumerismcommentary.com/?p=330#comment-494 It's funny, Keith. I had a credit card that charged me an annual fee, and when I got the statement with that fee on it, I was annoyed. So I called the company figuring that I would tell them that I was planning on cancelling the card and that they would credit me back the annual fee. Unfortunately, it was an entirely automated system, and there was no chance, at any point, to talk to an actual person. So the end result was that I did end up cancelling the card, but only after paying the fee. It just didn't have the same level of satisfaction. It actually felt like I was letting them win, somehow... It’s funny, Keith. I had a credit card that charged me an annual fee, and when I got the statement with that fee on it, I was annoyed. So I called the company figuring that I would tell them that I was planning on cancelling the card and that they would credit me back the annual fee. Unfortunately, it was an entirely automated system, and there was no chance, at any point, to talk to an actual person. So the end result was that I did end up cancelling the card, but only after paying the fee. It just didn’t have the same level of satisfaction. It actually felt like I was letting them win, somehow…

]]> By: FMF http://www.consumerismcommentary.com/money-magazines-50-smartest-things/comment-page-1/#comment-493 FMF Wed, 08 Jun 2005 15:28:00 +0000 http://wp.consumerismcommentary.com/?p=330#comment-493 It's pretty basic stuff, and you'd likely agree with most of it. It’s pretty basic stuff, and you’d likely agree with most of it.

]]> By: jim http://www.consumerismcommentary.com/money-magazines-50-smartest-things/comment-page-1/#comment-495 jim Wed, 08 Jun 2005 12:58:23 +0000 http://wp.consumerismcommentary.com/?p=330#comment-495 That's where the savings in cost of automating their customer service actually cost them a customer... That’s where the savings in cost of automating their customer service actually cost them a customer…

]]> By: keith http://www.consumerismcommentary.com/money-magazines-50-smartest-things/comment-page-1/#comment-492 keith Wed, 08 Jun 2005 00:58:41 +0000 http://wp.consumerismcommentary.com/?p=330#comment-492 Under Savvy consumer moves: I agree never pay for a late fee or annual fee. Be polite tell, tell the customer service rep that you have a new card and you want to close your account because of this late fee. Hopefully you don't have regular late fees. This won't work if you do. But if you have one or two late fees this will work. They normally are authorized to delete one late fee. Good luck. Credit Card Offers Under Savvy consumer moves:
I agree never pay for a late fee or annual fee. Be polite tell, tell the customer service rep that you have a new card and you want to close your account because of this late fee. Hopefully you don’t have regular late fees. This won’t work if you do. But if you have one or two late fees this will work. They normally are authorized to delete one late fee. Good luck.

Credit Card Offers

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