As I logged into Citibank’s credit card website to review their extended warranty offer, I was presented with the option to assign new security questions, whose answers may be verified occasionally. I could have postponed changing the security settings, but after a few visits to the website, it would be mandatory.
I also noticed CitiBank will be redesigning the interface for the credit card website with a “fresh look and improved navigation” in 2007.
Updated May 26, 2009 and originally published December 15, 2006. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.