The first guest on today’s Consumerism Commentary Podcast is Jim Sharvin, a Certified Public Accountant affiliated with the California Society of CPAs. Tom Dziubek and Jim discuss how consumers can protect themselves when buying and using one of the most popular holiday gifts, gift cards.
After the break Tom speaks with Heather Booth, Executive Director of Americans for Financial Reform. Americans for Financial Reform is a coalition of over two hundred national, state and local consumer, labor, retiree, investor, community and civil rights organizations. Tom and Heather discuss current and future regulation of the financial industry.
Production Number: S02E06
Segment Numbers: 47, 46
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[00:00] Introduction from Tom Dziubek
[00:40] Interview with Jim Sharvin, California Society of CPAs on gift card purchases
— [01:20] Why CPAs are concerned about gift card usage
— [01:42] Tip #1: Buy gift cards from the store the recipient frequents
— [02:16] Tip #2: Use gift card within the first year
— [02:50] Tip #3: Understand card fees and procedures before purchasing
— [04:11] Tip #4: Check expiration date before purchasing
— [05:50] Tip #5: Verify card value after purchase
— [06:40] Tip #6: Keep receipt
— [07:13] Tip #7: Make sure card isn’t damaged or tampered with before purchasing
— [08:15] Tip #8: Don’t provide personal information to clerk
— [08:40] Tip #9: Understand limitations of cards, especially the stores in which it’s valid
— [09:30] Tip #10: Use your card wisely
— [10:46] Tip #11: The possibilities of bankruptcy
— [12:57] Tip #12: Additional research websites
— [14:03] Fee regulations under the 2009 Credit Card Act
[15:26] Interview with Heather Booth, Americans for Financial Reform
— [15:39] Goal of the Americans for Financial Reform coalition
— [16:47] Is regulation of the credit card industry backfiring?
— [17:50] Organizing regulation and consumer protection responsibilities
— [18:58] Additional regulation concepts
— [21:10] Is “too big to fail” a reason for government intervention?
— [22:18] Executive compensation reform
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Updated May 7, 2014 and originally published November 29, 2009.