Today on the Consumerism Commentary Podcast, Tom Dziubek talks to Michael Gikas, Senior Electronics Editor at Consumer Reports about avoiding cell phone bill shock. Tom and Mike discuss Consumer Reports’ tips, such as monitoring your usage, adjusting your plan and even evaluating prepaid phone options.
Avoiding Cell Phone Bill Shock, Michael Gikas: S03E18 / 92
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Table of contents
[00:00] Introduction from Tom Dziubek
[00:31] Interview with Michael Gikas
— [00:42] Cell phone bill shock
— [01:13] The FCC cell phone bill survey
— [03:29] Monitoring cell phone usage
— [05:47] Adjusting your plan as needed
— [06:45] AT&T’s new data service plans
— [13:03] Using free texting apps on smart phones
— [18:05] Blocking unsolicited text messages
— [19:20] Prepaid phone options
— [27:23] Talking to a customer service representative
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Updated February 6, 2012 and originally published August 22, 2010. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.