Last week, Global Payments confirmed a massive security breach involving credit and debit card numbers and information. Global Payments operates a gateway; when you use your credit or debit card to purchase an item — and this could be online or in a brick-and-mortar store — your card information is sent through Global Payments or one of many similar companies to the issuer to determine whether the transaction can be approved.

The breach affects all major issuers, so if you have used a Visa, MasterCard, American Express or Discover card, whether a credit, debit, or charge card, you might be one of the estimated 10 million consumers affected. Update: Global Payments is now confirming that 1.5 million card numbers were included in the breach. Issuers — either the banks that offer the cards to their customers or the credit card companies themselves — have already begun notifying customers whose information might have been compromised.

You can expect issuers to offer free credit monitoring and identity protection services to help customers feel secure about their information in the future. The services differ depending on the provider, but most focus on the same core set of benefits.

• You can receive alerts — by phone, email, or even text message — when your card is used for suspicious activity. Suspicious activity could be anything from a transaction at a store or in a location you haven’t previously.
• You can receive updated credit reports. While the government requires the credit reporting agencies to offer one free credit report per customer each year, identity protection services typically provide access to more frequent credit reports — perhaps monthly or unlimited, on demand.
• If your identity information has been compromise, you should lock down your credit file. By contacting each of the three bureaus, Experian, Equifax, and Transunion, you can inform these companies not to allow any new credit to be issued in your name. This is not going to be an issue with most incidences of credit card information compromises, if your identity is stolen, you are at a higher risk.
• Change your credit card numbers. If you were affected by this security breach, you may have received a new credit card with a new number without so much of an explanation from your issuer. Changing the number helps protect customers who have had their data stolen. Some card issuers offer options where you can receive a new number for every online transaction; this may be a worthwhile service if you have reason to believe your credit card number has been compromised.
• Don’t forget to use your credit card online only over secure connections. Different browsers have different methods of indicating a secure connection. Using a credit card over a secure internet connection is safer than handing your credit card to a waiter or gas attendant. Over a secure connection, your credit card number is encrypted while in transit, but when you hand your credit card to someone and they step out of view, there is no limit to what they can do with your card in 30 seconds.

Aside from trusting technology and employees who handle your card information, it helps to always be aware of your surroundings. While in an airport waiting at the gate to board a flight, I called a hotel to inquire about a reservation. The hotel customer service representative was happy to take my reservation, but required me to announce my credit card number. Although I had no reason not to trust the individuals who were sitting near me, I opted not to provide my credit card number to all within earshot. As a result, and with the understanding that there would most likely be rooms available when I arrived later that night, I didn’t make the reservation.

I did lose the best rate offered on the room, though. When I arrived, the rate I had been quoted earlier was no longer available. I consider it a small loss in exchange for the comfort of not sharing my credit card number publicly.

When the cause of the breach of your information is a payment processor, as in this particular announcement from Global Payments, the issuers do all that they can to protect their customers, even if communication is slow or incomplete. When fraud happens on an individual level, and you are the only customer affected, it’s more difficult to get support from the companies you deal with, without insistence.

If you are the victim of fraud or identity theft, and it is not part of a large-scale technology hack, there are extra steps you must take.

• Start keeping a log of everyone you talk to about the fraud, including credit issuers, banks, and the police.
• File a police report describing the fraud or the incident.
• Contact the credit bureaus to inquire about identity protection services and possibly credit freezing.
• Contact your issuers and explain your situation, seeking any tools they have available to protect you going forward including assigning new card numbers.

Different banks and card issuers have different policies regarding your liability in the event of fraud. For the most part, if you follow the appropriate procedures including reporting suspected fraud in a timely manner, you will have no liability. With debit cards, however, even in the case of fraud, your balance could be lower than it should be. That could lead to missed payments or overdraft fees. That’s one benefit of using credit cards rather than debit cards — your bank account won’t be affected in the event of fraud, even for a day.

Of course, if you choose a cash-only existence, you may be able to completely avoid the hassles involved with credit card fraud and identity theft.

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The JetBlue Card from American Express is offering 10,000 points after your first purchase. Each purchase on the card earns one TrueBlue point per dollar, and some purchases can earn up to eight points per dollar. Is the $40 annual fee worth these and the card’s other benefits?

JetBlue operates major hubs in New York, Boston, Long Beach, Orlando, and Fort Lauderdale. If you live or work in one of these cities, you might even have tried JetBlue as an alternative to a legacy airline. Industry experts credit JetBlue with shaking up their business by blending the service of a traditional airline with the pricing model of an upstart discount carrier. They also installed free DirecTV monitors in every seatback, freeing passengers from the tyranny of boring, in-flight entertainment.

JetBlue’s TrueBlue frequent flyer program resembles the kind of rewards points system used for certain Chase, American Express, and CitiBank credit cards. Instead of earning miles based on your flight distance, you earn six TrueBlue points for every dollar you spend on airfare at JetBlue.com. You’ll earn a bonus point for using your JetBlue Card on the airline’s website, along with the regular point for every dollar you spend with the card.

Converting TrueBlue points into airfare

Earning up to eight points per dollar can lead to free tickets pretty quickly. Scanning JetBlue.com, I found a sample weekend flight from JFK Airport in New York to San Francisco for just under $480, round trip. I’ll need 35,800 TrueBlue points for the same journey, plus just $5 in taxes and fees. If I just used by JetBlue Card for everyday purchases, that’s about a 1.3 percent rebate, in line with the most popular cash back credit cards.

However, if I’ve been using my JetBlue Card almost exclusively for airfares, I’ll only need to spend $4,475 on JetBlue.com if I want a free coast-to-cost trip. That’s a 10.7 percent rebate, which blows nearly every rewards credit card out of the water, including American Express’s own Blue Sky series. Of course, reward values can vary based on market demand. However, JetBlue promises reward round trips for as few as 10,000 points, making this one of the fastest ways to earn free travel.

Getting more from the JetBlue Card

As with any airline credit card, you’ll only get the most value from the JetBlue Card if you’re willing to make most of your trips on a single carrier. That’s not a hard commitment to keep if you live near one of JetBlue’s hubs. Yet, this American Express credit card carries additional benefits that can make it a valuable addition to your wallet, even if you’re just planning to save your TrueBlue points for occasional leisure travel.

Like other American Express cards, the JetBlue Card comes with purchase protection that will reimburse you for lost, damaged, or stolen merchandise that you replace within 90 days of your original transaction. The JetBlue Card also extends the warranty of most consumer goods for up to a year after the expiration of the manufacturer’s warranty. You’ll even get roadside assistance included with your card, saving you money if you replace similar, paid coverage from another provider.

Seasoned road warriors may notice a few perks lacking from the JetBlue Card. The airline doesn’t operate traditional airport lounges, so you won’t get that popular perk that comes with some Delta or American Airlines cards. On the other hand, JetBlue lets you check your first bag for free, a privilege that many traditional airlines now save for their elite customers or cardholders. With a moderate annual fee and a middle of the road APR, you’ll want to ring up and pay down big balances every month to really make this card pay for itself.

To take advantage of the 10,000 points offer, apply for the JetBlue Card from American Express today. You will need excellent credit in order to be approved, and be aware of the $40 annual fee.

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