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Happy Mother’s Day! Take some time to thank your mother for any good personal finance lessons you learned while you were growing up, whether by positive or negative example.

A few times a month, Lance from Money Life and More will stop by to share some of the best articles from across a variety of publications, including other blogs and mainstream media.

Things always seem to have a way of not going 100% as planned lately in our household. Recently, we found out our friend that was going to be our tenant for our townhouse rental could no longer rent it as planned. It was just another reminder that you shouldn’t mix money with friends and family.

Of course that is just a small problem for us personally. Nationally, MSN suggests that the middle class is resigned to stagnation. According to their article, the middle class is no longer striving to get ahead, but simply struggling to not fall behind.

Then there is the question of what is too honest? Is it too honest for an employee of a company to tell a customer that they can get a better deal elsewhere? I thought this was a really interesting situation, but I bet it happens more often than you’d think it would.

Speaking of being honest, a gambler found a game machine that had a programming bug in it. If a certain setting was turned on, it was possible to beat the machine and make a significant amount of money. He didn’t change any settings, but simply only played machines in which the setting was on. Now he’s getting prosecuted. I don’t see it as a crime, but what’s your take?

Last on the list this week is something I never thought about. How would you bank if you lived in a country with a foreign currency? It turns out banking in a foreign country is a lot more difficult than you’d think. Keep this in mind if you plan on retiring in a foreign country. It isn’t as easy as you’d think it could be in today’s digital age.

I hope everyone is having a great Mother’s Day weekend! Personally, I’m just hoping I don’t have to go to work.

Photo: Flickr

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This week should have been a vacation.

It has been, for the most part, but not entirely. While I’ve traveled occasionally over the past few years, and even chosen destinations meant for relaxation and time alone with loved ones, I haven’t had one of those fabled true vacations. My cell phone was still near by. I still took business-related calls. I still wrote for Consumerism Commentary every day, participated in discussions, and replied to emails, every day while not home.

Perhaps working for myself is a benefit and a curse — I make my own schedule but I feel compelled to take care of my responsibilities, at least some of them, even when I should b allowing myself to forget about work.

I had planned to change that this week. After visiting my family in southern California, a week-long detour to San Francisco with my girlfriend should be something to keep me away from working. We’re having a great time, but without enough planning in advance and with other business-related responsibilities requiring my attention, it hasn’t been the complete escape from reality I had in mind.

While my own vacation may not be a true escape, my financial attentiveness has seemed to have been more successful at leaving the world behind. In the past two days I discovered I made some annoying errors with the management of my accounts.

1. I didn’t verify Wells Fargo closed my old business accounts.

A year after I sold most of my business, I finished up accounting and began the process of closing my business bank accounts. At least, I thought I did. I visited my local Wells Fargo branch in January to close my old accounts and open new accounts for my new business. The banking representative at the branch transferred the residual balances out of the accounts, and I thought I had taken care of everything.

When I checked my account online this month, I noticed the old, supposedly-closed accounts were still listed, and I had been charged a monthly maintenance fee. By transferring my balances out, I was left with an account with a zero balance, below the minimum balance required to avoid monthly fees. Because the accounts were still in existence, for whatever reason, I was charged this small fee, and my account balance had dipped below zero.

I called the bank’s customer service department for business accounts late one night recently. They were able to see that the accounts should have been closed in January. The bank kindly reversed the monthly fee that should never had been charged, and we both verified that the accounts were now closed.

At the same time, I forfeited the six cents of interest that had accumulated in my business savings account during the month of January. Had I wanted to transfer that remaining balance to my personal account, it would have taken another day and another phone call. I quickly decided it wasn’t worth the effort.

I wasn’t able to avoid all fees. After I took care of the above problem, I realized that I had been charged a small monthly maintenance fee in my new business account. When I created the new accounts for the business, I discussed with the representative in the branch the requirements for avoiding monthly service charges. The account I chose requires either a $150 recurring automatic transfer or a minimum average daily balance of $500. This is where my memory becomes hazy: I thought the representative set up the recurring transfer for me.

My mistake was mot verifying this after the fact. When I noticed my mistake, I transferred cash into the business account to cover the minimum average daily balance requirement, but not without incurring one monthly service charge.

2. I didn’t have a large enough balance in my Capital One 360 checking account to cover my credit card payment!

My finances used to be simple: my income was deposited from various sources into a business checking account, an amount was transferred to a personal account to represent my paycheck, and this amount would cover my expenses each month, most of which are paid on a credit card that earns miles.

My financial situation has changed, and I use different accounts now. That means I have to remember to fund my personal checking account with the right amount each month. And I’ve allowed myself to keep my finances automated for so long that I might forget these tasks. Chase, as one would expect as the credit issuer, makes things difficult.

  • My automatic credit card payment bounced, which I knew before Chase “knew.” It took a day or two for Chase to recognize that the automated payment would not go through.
  • In that interim period, I wanted to make the full payment from a different account — a checking account held at Chase, which had already been linked to my credit card for use as a payment method. Chase would not permit me to make the full payment because if the first, automated payment had gone through, the remaining balance on my credit card would only include charges since the last bill, and Chase doesn’t let credit card users “overpay” their bills. In my case, it wouldn’t be an overpayment because I knew the automated payment would not go through, but Chase didn’t “know” that yet.
  • Once Chase recognized the response from Capital One 360 rejecting the automated payment request, I was able to schedule a new payment. I had already scheduled a smaller payment to cover the charges since the last bill, but I wanted to make sure my card balance was paid in full as soon as possible. Chase, for an unknown reason, does not allow two payments within three days of each other. I say the reason is unknown, but I know there is a purpose — to ensure that situations like these don’t happen without Chase earning some money in interest or late fees.

While these recent events haven’t cost me much money in the long run, it has been a wake-up call. In my attempts to simplify my finances, and due to the reduction of my need to look at my accounts on a daily basis, I’ve let certain things slip. I’ve taken too much of a vacation from managing my finances in a responsible manner.

Years ago I warned about the dangers of automating your finances. I set up a good system, and it worked for me well until my circumstances changed and I began throwing wrenches into the works without making sure everything was still working properly, like a well-oiled machine. The damage wasn’t excessive, but it was annoying, so now it’s time to re-evaluate my financial system, make changes and enhancements to make sure nothing falls through the cracks, and begin, once again, monitoring my money a little more closely.

Mistakes happen to everyone. It could be worse; a small-time writer like myself who pays a few extra fees is nothing compared to a financial planner, popular author, and columnist for The New York Times who lost a his house. At the risk of seeping into alliterative reductionism, the best approach to take when facing unfavorable outcomes is to accept, analyze, and adjust.

With these financial fires extinguished, I can get back to enjoying my vacation in San Francisco despite the occasional turn to a focus on business while everyone else is asleep.

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As far as I’ve come with my ability to manage my own finances, I often fall back into the comfort of unmanaged chaos. The comfort comes from the lack of work and the lack of worry, which often win the day over meticulous planning and consideration. I’m cushioned at the moment; I know that I can stop budgeting down to every penny because I’m in a different situation than I was ten years ago. That thinking, in the long term, could get me into trouble.

Old habits can be dangerous, forcing a step or two backwards instead of forwards. There are improper approaches to eliminating those old, bad habits that could make matters worse.

Julianna Young, the Director of Behavior Design at Moven, offers suggestions for success with changing financial behavior witout collateral damage in this guest article.

If you find yourself stuck in a financial rut, falling back on bad habits, and repeating negative patterns of behavior, you’re not alone. Although the steps necessary for getting back on track financially are often mentally apparent, it’s difficult to break the shackles of unhealthy financial habits.

You can promise yourself you will make a change, resolving to swap out bad habits for healthy ones, thinking those good intentions will be enough to ensure success. But the wrong approach, just like reluctant dieting, restricts and limits you without making any real changes. You might tell yourself, “I’ll start tomorrow.” And eventually the initial excitement wears off, and you’re no better off than your were before.

Change your context, change your life

Whether you’re on a mission to lose weight, or you’re trying to save an extra $100 a month, the first step to changing any habit is to understand how and why it is happening in the first place. This means understanding the context of your behavior: the environmental, emotional, and situational factors that affect your choices and actions.

Unless you’re a borderline superhuman, sheer willpower alone is usually not enough to re-shape your habits. It is essential to change your context, as well.

For example, if you’re trying to lose weight, taking your lunch breaks with co-workers in the cafeteria is not conducive to developing healthy eating habits. Instead, plan to take a walk around the block during your break. This simple change of environment reinforces the new habits that you are trying to develop.

When we are trying to create new, healthy habits, we need to give ourselves the best possible chance for success. This means limiting negative influences and distractions, and taking it one small step at a time.

Tiny steps to big change

Successfully changing your financial behaviors can be a frustrating, challenging process. Don’t expect to boil the ocean and change your behavior overnight. Go easy on yourself: don’t deprive yourself in hopes to train yourself and wean yourself off of activities you’ve become accustomed to. This type of cold turkey strategy will be difficult to maintain as you go about with your everyday life, since you will be tempted to revert to old patterns if you don’t change your context.

In the immortal words of the great philosopher Aristotle, “We are what we repeatedly do. Excellence, therefore, is not an act, but a habit.” Aristotle knew that with slow, deliberate choices, anything (including excellence!) could be accomplished.

The key to lasting behavior change is developing new tiny habits over time. This approach was developed by Dr. BJ Fogg of Stanford and focuses on easing yourself into change with tiny modifications. To develop tiny habits, follow these simple steps:

1. Choose three new behaviors to develop.

Choose three new behaviors you would like to incorporate into your life, and focus only on those three. They should be behaviors you perform at least once a day and require little effort.

One tiny habit I would like to develop is packing lunch for the office everyday so I spend less money eating out.

2. Pick a trigger.

To successfully develop a tiny habit, you need to pick a trigger that will motivate and remind you to perform your new habit. It will help automate the behavior and encourage you to sustain your habit long term. A trigger should always take place before the new tiny behavior. When choosing the right trigger, it’s critical to think about the right time and place for your new habit.

In the lunch example, I will need a trigger that takes place in my apartment in the morning since that is where I will need to prepare my lunch. So what are the activities I do every morning in my apartment that could be a trigger? Shower, brush my teeth, get dressed, blow dry my hair.

I choose brushing my teeth because my bathroom is next to my kitchen and every morning, after I brush my teeth, I will make my lunch for the day. The trigger of brushing my teeth will help me create the new habit without an explicit reminder or alarm. I will engrain in myself that “after I brush my teeth I will prepare and pack my lunch for the day.”

3. Celebrate success.

One of the most important steps in the behavior modification process is celebrating every little victory. Every time you do your tiny habit, tell yourself how proud you are, physically pat yourself on the pack, or simply smile and revel in your accomplishment. By creating a positive emotional connection to your new habits, you will take greater pleasure in the habit and motivate yourself to stay on track.

Every morning, after I see my prepared lunch on my kitchen table, I will smile to myself and tell myself how great I am. It may seem a bit self-indulgent and silly, but I imagine it will become one of my favorite moments every morning.

Tiny habits can pay off big financially. When I’m able to successfully pack my lunch every morning, I will save an average of $64 a week, totally $256 a month, and a whopping $3,072 a year.

You’ve gotta want it

At the end of the day, the most important thing when swapping out your old habits for new tiny habits is that you need to want it. You need to crave the meaningful positive change that your tiny habits will bring to your life and understand the ways in which your efforts will pay off. So time to understand the connection between your finances and your everyday life. Set simple, attainable goals that are directly related to your financial dreams and life goals. Tying your tiny behaviors to your hopes and dreams is a powerful motivator. Soon you will find yourself developing habits that go beyond your wallet and impact other areas of your life, like your health and your relationships.

We live in a society where money is an unavoidable necessity. The trick to creating a happy, healthy, financial life is to make your money work for your life — and not the other way around.

Julianna Young is Director of Behavior Design at Moven, a mobile-centric banking experience start-up in New York City. Julianna is their insightful human behavior expert, tasked with injecting the human factor into all of Moven’s products and experiences. You can find her writings on her blog Cognitive Play.

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I’ve mentioned Intrade here. Intrade, until recently, was an open prediction market. People from all over the world could place money — bet — on circumstances they expected to be true some time in the future. It was used to great effect during the recent presidential election here in the United States. Even as the talking heads in the media were pushing forward the inevitability of a victory for Mitt Romney, the money was on Barack Obama’s reelection.

Soon after the election, regulators forced Intrade to restrict access to customers from the United States. In this country, companies may only sell commodities options if they are registered through an exchange. By predicting the future prices of commodities like gold and currencies, Intrade was allowing its customers to trade commodities options, and there may be some room to argue that the outcome of future events not directly related to financial products — the outcome of elections or the selection of the Pope, for example — are too similar to commodities options to be excluded from the rules.

Even though Intrade and its parent companies are based in Dublin, Ireland, regulators from the United States pursued the company.

Before the beginning of the trading day today, Intrade’s operations ceased. A notice on the website’s home page indicates all customers will be able to receive the cash from their accounts based on the values of their options at the close of March 10. Customers are reporting, however, that they will be unable to withdraw their money until an investigation is complete. There’s no prediction contract indicating when customers’ money might be available again.

Had a proper regulator been able to extend its reach to Intrade, there’s probably no way the site would have frozen its customers’ funds.

It’s not clear why Intrade shut down its operations today without warning, but the message on the website indicates that it is in accordance with Irish law.

Prediction markets like Intrade can be and have been manipulated, just like commodities trading legally on exchanges. The nature of manipulation, however, is generally fair. If someone with a lot of money steps in to make a large enough trade that swings the market in one direction, usually with the intent of making an unlikely event seem more likely, others will, in theory, spot the opportunity to trade against the market manipulator. Market manipulation is illegal, and the Commodity Futures Trading Commission (CFTC) is the regulator tasked with of prosecuting those who try to manipulate markets.

Intrade is generally out of reach for the CFTC, though today’s shutdown may be an indication that the regulators, working in concert with government authorities, will go to extraordinary lengths. Is the market manipulation of Intrade any more troublesome than the manipulation that probably goes on in regulated exchange-traded commodities options? Or is it just that Intrade has positioned itself to be beyond the reach of regulators?

While Intrade doesn’t (or didn’t) offer options contracts on sporting events, there is little difference between these two types of activities. It’s gambling, and I suggest staying away. Intrade has been entertaining to watch; for events with large audiences, the predictions have proved to be generally very accurate. I wouldn’t put any of my own money into these options contracts, whether offered by a foreign company or one based within the United States with the proper exchange activity and regulation.

Should citizens all over the world be free to bet on the outcomes of future events free from regulation?

Here is the message posted on Intrade’s website as of this morning:

To Our Customers:

With sincere regret we must inform you that due to circumstances recently discovered we must immediately cease trading activity on www.intrade.com.

These circumstances require immediate further investigation, and may include financial irregularities which in accordance with Irish law oblige the directors to take the following actions:

  • Cease exchange trading on the website immediately.
  • Settle all open positions and calculate the settled account value of all Member accounts immediately.
  • Cease all banking transactions for all existing Company accounts immediately.

During the upcoming weeks, we will investigate these circumstances further and determine the necessary course of action.

To mitigate any further risk to members’ accounts, we have closed and settled all open contracts at fair market value as of the close of business on March 10, 2013, in accordance with the Terms and Conditions of our customers’ use of the website. You may view your account details and settled account balances by logging into the website.

At this time and until further notice, it is not possible to make any payments to members in accordance with their settled account balance until the investigations have concluded.

The Company will continue the maintenance and technology operations of the exchange system so that all information is preserved properly.

We are not able to provide telephone support or live help services at this time, please contact the company by email at: accountservices@intrade.com

We appreciate your custom and support over the years. We are committed to reporting faithfully the status of things as they are clarified and hope you will bear with us as we do all we can to resume operations as promptly as possible.

Sincerely,
The Board of Directors of Intrade the Prediction Market Limited

Thanks to Consumerism Commentary reader @syllana who brought today’s action to my attention this morning. Feel free to share interesting news items with me on Twitter by following me at @flexo.

Photo: Flickr

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Barclays Online Savings Review

by Luke Landes
Barclay's Online Savings Account Review

Barclays has enjoyed a long and storied history as a financial industry leader in the United Kingdom. While those of us in the United States often consider a financial company to be historied once it passes its centennial, Barclays was founded in 1690. As an organization, the bank is older than our country. The brand ... Continue reading this article…

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Capital One 360 Savings Account Review

by Luke Landes
Capital One 360 Logo

Capital One’s decision to acquire ING Direct was a great strategic move, but the deal had a few problems. Because ING Direct’s parent company, as part of a European bail-out agreement, was required to sell ING Direct in the United States and in other global locations, and to cease using the ING Direct name, Capital ... Continue reading this article…

25 comments Read the full article →

U.S. Postal Service Ending Saturday Delivery

by Luke Landes
Mailboxes

The U.S. Postal Service announced today that Saturday delivery of first-class items will end in August. When I asked a few years ago whether we should eliminate the Postal Service entirely, the question generated a good discussion, with many readers agreeing that the best solution to the perennial problem of the service not generating enough ... Continue reading this article…

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What Happens If Your Bank Account Is Hacked?

by Luke Landes
Robbery

McAfee Labs, a company that deals with internet security from malware and hackers, has announced that a ring of criminals intend to steal money from customers with accounts at major American banks. The operation even has a codename, “Project Blitzkreig,” and is rumored to go into effect this coming spring. The fact that this plan ... Continue reading this article…

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