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Barclaycard, a credit card issuer that primarily furnishes branded credit cards, like the Best Western Credit Card and the Carnival Credit Card, is experimenting with a new business model with a brand new card called Barclaycard Ring. I have to wonder if the “Ring” in the name of the credit card refers to a circus, because this may be the atmosphere Barclaycard is trying to create.

The Barclaycard Ring card is the first “social” credit card; the terms will be shaped by the community of credit cardholders. For almost nine years I’ve been sharing my financial reports each month and accepting feedback about and suggestions for my financial decisions from a community of readers, and Barclaycard is taking the same approach. Cardholders will be able to view the card’s profit and loss statements, offer suggestions to direct the future of the business, and share in the card’s profits.

CrowdCustomers will be encouraged to participate in the community, likely to take the form of a forum-based website, and with this participation, they’ll have the opportunity to take home part of the profits in the form of rewards. Through the openness of the business, customers will see the effect these decisions have on the card’s bottom line. By crowdsourcing some of the terms most relevant to generating profit, the community will decide which features the card may include. Here are a few aspects of the credit card offer customers will be able to affect:

  • Interest rates (currently 8% APR)
  • Balance transfer fees (currently $0)
  • Annual membership fee (currently $0)
  • Late fee (currently $25)
  • Foreign transaction fee (currently 1%)
  • Whether to outsource customer service
  • Specific deals with merchants
  • Marketing ideas
  • Web site features

Unlike most businesses, where customers feel they are better served when a company’s profits are narrow, this clever idea changes the perspective of customers. By giving the customers a role in designing the card, the community will have a feeling of ownership and responsibility. With this feeling, in addition to the possibility of sharing in the profits, customers who normally feel they are living in opposition to their credit card issuers will feel that they and Barclaycard are on the same team.

Barclaycard will share its profits with the community through a program the company is calling GiveBack. While shareholders are always the first priority, a standard calculation will determine how community participants share in the profits. While some portions of the Giveback program seem to be exempt from shaping by the community, users will have the option o directing some of this Giveback money to charities.

By giving cardholders the ability to share in the profits — more like a credit union than a typical financial institution — it’s easy to see why the low interest rates and low fees Barclaycard Ring currently offers might not be permanent. When revenue data are kept private and profit is only reinvested withing the company and distributed to its shareholders, card users benefit the most with low rates and low fees. Once customers see how higher rates and fees might benefit each individual or a community consisting of responsible credit card users who can avoid fees and interest rates by paying on time and in full, I don’t expect it to be long before the crowd votes to increase fees and rates.

Customers who participate in the community will begin thinking more like business owners than like consumers, eager to see profits climb, with the opportunity to boost their own bank account balance through the GiveBack rewards.

Photo: Photos By Mavis
Barclaycard Ring

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Whether you agree with it or not, the reason this country has supported programs like welfare, Social Security, the GI Bill, food stamps, Medicare, government-backed mortgages, FEMA insurance, and other social programs is because a modern society benefits when as many citizens as possible have opportunities to succeed financially. Social programs aren’t perfect and don’t always provide what they promise, and there’s always a small percentage who take advantage of the system.

The push-and-pull between the focus on the society and the focus on the individual existed even before the founding of the nation, and this particular Weeble that wobbles between left and right without falling down (yet) has allowed the United States to become the biggest economy in the world in a relatively short period of time, and that’s a good thing.

From an individual perspective, it might not be that intuitive that one needs to be concerned about the “very poor.” After all, with social safety nets, one might think that the “very poor” have little to worry about. Regardless of the existence of programs — both public and private — poverty is still an issue in this country, even if you don’t see it in your daily life as you shuffle in an office building from meeting to meeting or shuttle from city to city on business trips. It’s hard to be concerned about something if you aren’t faced with it every day.

If, however, you are concerned about the “very poor,” there are ways to help, even if you don’t believe that handouts are effective. The most popular rationalization for not caring about poverty is the idea that helping another individual teaches complacency rather than responsibility, interdependence rather than independence. The incorrect assumption is that families in destitute situations have no desire to work for their money like those who have built wealth for themselves and have earned the right to let their money do the work for them and receive income from dividends and interest rather than working in the middle-class and working-middle-class sense of the word.

The real problem is tied into that psychology 101 concept I turn to repeatedly, Maslow’s hierarchy of needs. If most waking minutes in your day are spent worrying about your shelter, your food, and having a safe place to sleep, “income mobility” is a fantasy. You’re a victim of “class warfare,” but in your reality, you don’t have time or energy for political arguments about class warfare.

If you are concerned about the very poor, there are options. Helping bring attention to poverty can form provide opportunities to those without them without much sacrifice from those with opportunities.

  • Give money directly to organizations that run programs focusing on providing opportunities. The top-rated charities focusing on poverty according to Charity Navigator are Direct Relief International (although International is in the name, they also work to eliminate domestic poverty, particularly in disaster-stricken areas), SOME (So Others Might Eat, focusing on the D.C. area), and the People’s Resource Center (based in Chicago). If you prefer to give a hand-up rather than a hand-out, focus on organizations that provide job training and placement, programs that expand the reach of educational opportunities, and programs that present positive financial role models.
  • Volunteer with the organizations that run these programs. Build houses. Build schools. Help at a food bank. When you are actively involved, you get to experience the results of your work much more closely than if you were to send a check every month. No, you won’t get a tax deduction for volunteer work, but that’s not the point.
  • Become a community leader. When people from poor communities manage to succeed financially, they often don’t return to be the role model their community needs. This is the reason financial illiteracy is a problem that will continue from generation to generation, keeping low socio-economic status communities from thriving.

Are you concerned about the very poor? Does paying your taxes and being satisfied with existing social safety nets relieve you from any other possible responsibilities for how the country fares as a whole? Do we even have any responsibilities to anyone other than ourselves and our families?

Related: Here’s how you might be able to avoid poverty for your family. Also, could you survive at the poverty line?

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This is a relatively long review of TurboTax 2012 Online, software for completing tax forms and submitting them to both the federal and state authorities. I’ve updated the review to reflect the changes to the software in 2012 (for filing 2011 tax returns).

Recently, the IRS began accepting federal tax returned filed electronically. Even before the IRS began accepting returns, you could still have completed your tax forms online through software. Programs like TurboTax, H&R Block, and Jackson Hewitt have been accepting customers and holding off on filing until now. This delay affected those who had itemized deductions, claimed the tuition and fees deduction, or claimed the sales tax deduction.

Many taxpayers are just getting started with their 2011 federal returns now. I’ve been using the services of an accountant for the past few years, and he was able to cut through the more confusing tax consequences of owning a business, saving me $15,000. Before my tax situation was complicated, however, I completed my taxes online using various software. Following a series of questions, completing and filing my 1040 form was easy.

Every year, the companies that provide tax e-filing services like TurboTax and H&R Block tweak their products, not only for the latest tax laws, but to improve features, making the process of tax filing easier. I took a look at TurboTax to see what changes the newest edition has to offer.

The first thing I noticed with TurboTax is the wide variety of products they have available. There is an option that is completely free for filing federal returns, but it is limited. This free version is for taxpayers whose returns can be completed using the 1040-EZ form, a simplified version of the 1040 form. If you have deductions, investments, a mortgage, or self-employment income, or if you want a step-by-step hand-holding guide to completing the forms, you will not be able to take advantage of the TurboTax Free Edition.

TurboTax offers several flavors in addition to the Free Edition, including Deluxe, Premier, Home & Business, and Business, each to handling more complicated tax situations above and beyond the lighter editions. The Deluxe Edition focuses on capturing all of your deductions. The Premier Edition does deductions, as well, but also includes the forms you need for investments like stocks, mutual funds, and rental properties. Home & Business covers all of the above as well as self-employment income, and the Business Edition is for anyone who is a partner in or owner of a corporation.

The editions are flexible; start with the Deluxe Edition, and as you come across features you need, TurboTax will ask if you’d like to upgrade — without charging you yet — to the edition that takes all of your needs into account. I started the Deluxe Edition to see how far I could go. I saw that for the most part none of the upgrades are needed if you are confident about your tax accounting abilities and are willing to enter your information directly into forms rather than have the software hold your hand through every decision.

Get your refund in as little as 8 days. E-file with TurboTax today. It’s Easy

Here is an overview of my entire process of completing my federal and state tax returns with TurboTax.

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Hot on the heels on what has likely been the most successful giveaway we’ve done at Consumerism Commentary, today brings another giveaway. Throughout this month, I’m celebrating Giveaway May; every weekday brings something new to reward readers and visitors. Yesterday, we surpassed 1,000 fans of Consumerism Commentary on Facebook. This is a great milestone!

Today’s giveaway may not be as magnificent as an iPad, but it’s still pretty darn good. The winner will enjoy a $50 gift card from Amazon.com. Entering is simple, as you’ll see below.

While I’ve embarked on this project to give back to the Consumerism Commentary community, today begins round 2 of the Chase Community Giving contest this season. Chase will give $2.5 million total to twenty-five charities selected by the public, with a grand prize of $500,000. In order to participate, charitable organizations needed to survive in the top 100 in round 1 of voting and provide a demonstration of their “big idea:” what the organization would do with $500,000.

During round 2, every participant gets five votes, but only one per charitable organization. Just a few minutes ago, I placed my first vote.

In order to vote, you must be a member of Facebook and a fan of Chase Community Giving.

In order to win today’s giveaway, you are not required to vote for a charitable organization in this contest, but I do encourage it. Today’s requirement is only commenting on this article on Consumerism Commentary answering this question:

What is your “big idea” — what would you do with $500,000?

Your answer could address your family needs, such as moving to a house where your kids might get a better education, a need for society, such as opening a soup kitchen or donating to your favorite charity, or a personal development need, such as getting your business off the ground. Be creative. Think about it. Answer the question here.

Just like all the giveaways on Consumerism Commentary, in order to win, you must also qualify under the guidelines included in the Giveaway May introduction. Your comment must be posted before 11:59 PM Eastern Time on May 19, 2011.

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Are Groupon’s Super Bowl Ads Offensive?

by Flexo

Update: Groupon has pulled the controversial ad campaign described here. I’m a big fan of Christopher Guest. He has wrote and directed several great films, popularizing the “mockumentary” genre. This is Spinal Tap is one of his highly-acclaimed films. He has also directed many commercials, some of which feature his regular troupe of actors, those ... Continue reading this article…

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Goals and Resolutions for 2011

by Flexo

Every new year provides an opportunity for self-renewal. The relatively arbitrary custom of recycling the dates on the calendar is like having a second (or a third, or fourth, etc.) chance to change the world. Although its history is a bit murky, the tradition of new years’ resolutions probably stemmed from this feeling. It took ... Continue reading this article…

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Readers Gave $8,000 to Charity Since Thanksgiving

by Flexo

For the second year in a row, I offered to match Consumerism Commentary readers’ charitable contributions donated during the two weeks following Thanksgiving, up to $5,000. After extending the matching period a third week, and with MoneyCrush‘s offer to match the contributions made between $5,000 and $6,000, we surpassed all goals. After falling slightly short ... Continue reading this article…

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Podcast 78: Generation Earn, Kimberly Palmer

by Flexo

Today on the Consumerism Commentary Podcast, Tom Dziubek and Flexo talk to Kimberly Palmer, senior editor at U.S. News & World Report and author of the newly released book, Generation Earn: The Young Professional’s Guide to Spending, Investing, and Giving Back. After first talking with Tom about Generation Y back in May, Kim joins the ... Continue reading this article…

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