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Last week, Global Payments confirmed a massive security breach involving credit and debit card numbers and information. Global Payments operates a gateway; when you use your credit or debit card to purchase an item — and this could be online or in a brick-and-mortar store — your card information is sent through Global Payments or one of many similar companies to the issuer to determine whether the transaction can be approved.

The breach affects all major issuers, so if you have used a Visa, MasterCard, American Express or Discover card, whether a credit, debit, or charge card, you might be one of the estimated 10 million consumers affected. Update: Global Payments is now confirming that 1.5 million card numbers were included in the breach. Issuers — either the banks that offer the cards to their customers or the credit card companies themselves — have already begun notifying customers whose information might have been compromised.

You can expect issuers to offer free credit monitoring and identity protection services to help customers feel secure about their information in the future. The services differ depending on the provider, but most focus on the same core set of benefits.

  • You can receive alerts — by phone, email, or even text message — when your card is used for suspicious activity. Suspicious activity could be anything from a transaction at a store or in a location you haven’t previously.
  • You can receive updated credit reports. While the government requires the credit reporting agencies to offer one free credit report per customer each year, identity protection services typically provide access to more frequent credit reports — perhaps monthly or unlimited, on demand.
  • If your identity information has been compromise, you should lock down your credit file. By contacting each of the three bureaus, Experian, Equifax, and Transunion, you can inform these companies not to allow any new credit to be issued in your name. This is not going to be an issue with most incidences of credit card information compromises, if your identity is stolen, you are at a higher risk.
  • Change your credit card numbers. If you were affected by this security breach, you may have received a new credit card with a new number without so much of an explanation from your issuer. Changing the number helps protect customers who have had their data stolen. Some card issuers offer options where you can receive a new number for every online transaction; this may be a worthwhile service if you have reason to believe your credit card number has been compromised.
  • Don’t forget to use your credit card online only over secure connections. Different browsers have different methods of indicating a secure connection. Using a credit card over a secure internet connection is safer than handing your credit card to a waiter or gas attendant. Over a secure connection, your credit card number is encrypted while in transit, but when you hand your credit card to someone and they step out of view, there is no limit to what they can do with your card in 30 seconds.

Aside from trusting technology and employees who handle your card information, it helps to always be aware of your surroundings. While in an airport waiting at the gate to board a flight, I called a hotel to inquire about a reservation. The hotel customer service representative was happy to take my reservation, but required me to announce my credit card number. Although I had no reason not to trust the individuals who were sitting near me, I opted not to provide my credit card number to all within earshot. As a result, and with the understanding that there would most likely be rooms available when I arrived later that night, I didn’t make the reservation.

I did lose the best rate offered on the room, though. When I arrived, the rate I had been quoted earlier was no longer available. I consider it a small loss in exchange for the comfort of not sharing my credit card number publicly.

When the cause of the breach of your information is a payment processor, as in this particular announcement from Global Payments, the issuers do all that they can to protect their customers, even if communication is slow or incomplete. When fraud happens on an individual level, and you are the only customer affected, it’s more difficult to get support from the companies you deal with, without insistence.

If you are the victim of fraud or identity theft, and it is not part of a large-scale technology hack, there are extra steps you must take.

  • Start keeping a log of everyone you talk to about the fraud, including credit issuers, banks, and the police.
  • File a police report describing the fraud or the incident.
  • Contact the credit bureaus to inquire about identity protection services and possibly credit freezing.
  • Contact your issuers and explain your situation, seeking any tools they have available to protect you going forward including assigning new card numbers.

Different banks and card issuers have different policies regarding your liability in the event of fraud. For the most part, if you follow the appropriate procedures including reporting suspected fraud in a timely manner, you will have no liability. With debit cards, however, even in the case of fraud, your balance could be lower than it should be. That could lead to missed payments or overdraft fees. That’s one benefit of using credit cards rather than debit cards — your bank account won’t be affected in the event of fraud, even for a day.

Of course, if you choose a cash-only existence, you may be able to completely avoid the hassles involved with credit card fraud and identity theft.

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I was never destined for the life of a high-income individual. While I was in elementary school, I decided, like many young individuals inspired by good teachers, to become a teacher myself. As I developed an aptitude for mathematics, science, computer programming, languages, and music throughout my time in public school, I eventually leaned towards the arts. I studied music education as an undergraduate, with the intent to teach music in a high school.

Teachers can make a decent living depending on where they teach, and teachers who earn a graduate degree or decide to become administrators can enhance their income nicely. It’s a long path, though, unlike some engineers or technology-minded entrepreneurs who can generate a nice income after four years of college. I did, however, decide not to pursue public school teaching, and I found my way to the non-profit sector, earning less than I would have, had I continued the path of teaching in a high school.

My work for the non-profit, often working 80 to 120 hours a week during certain parts of the year, forgoing sleep and health in exchange for a salary that allowed me to pay for my commute and nothing else, was psychologically rewarding but emotionally and financially draining.

If you have a drive that matches the mission of a non-profit, this type of work might be right for you. If you have no need to be concerned about your financial situation — either you have a trust fund or a spouse willing to support you — you will have an easier time trading the chance to earn a solid income for the satisfaction of doing good in the world. If you are not financially endowed, but you still have the desire to work in a non-profit industry that does not pay well, accept the following ideas:

  • You may need to find alternate sources of income with the limited time you may have outside of your job.
  • The concept of a retirement involving a respite from working in exchange for income may not be in your future.
  • Your living situation might require compromises, like renting rather than buying a home or choosing a location you might not otherwise consider.

Not every non-profit organization requires a financial compromise. In a recent year, the concertmaster of the Philadelphia Orchestra earned a salary of over $400,000. That’s nothing to sneeze at, but consider the business equivalent of a concertmaster in one of the five best orchestras in the United States would be an executive level employee at one of the five biggest companies in the United States, a position that would demand a salary in the millions of dollars. That makes the $400,000 salaries in the non-profit arts industry far and few between. If you are one of the best in the world at what you do, you can earn a comfortable living, but most non-profit workers will not fit that description.

Would you pursue a career in non-profit without an alternative source of income?

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I try to visit my family on the other side of the country a couple times a year. Most of my family has migrated to the west coast from the east. The migration, at least in my immediate family, began over ten years ago, and more of the clan join the California contingent each year. Having family gives me a nice excuse to travel, though, and I’m trying to visit more often.

Over the last few years I’ve tended to not have real vacations while I travel, and I’m now considering that to be a problem. While away from home, rather than also separating myself from work, I’ve mostly remained connected and involved. As a business owner, I felt I had that responsibility. I hope to change that aspect of my travel this year, and have some thoughts on doing so, but first I wanted to write about my latest flight search experience.

Since beginning regular travel to the west coast several years ago, I’ve noticed my location and destinations generally led to Continental Airlines for the lowest fares — often lower than the recommended JetBlue and Virgin America (whose flights out of New York City tend to be less convenient, anyway.) Southwest is the most popular recommendation I receive, but they don’t fly the routes I travel most often. For a few years, I’ve noticed the good pricing pattern with Continental, and that led to my decision to give into marketing pressure and focus on the Continental frequent flyer program.

Continental Airlines LogoHaving accrued a good number of miles, the airline has succeeded in converting me to a loyal customer, price-checking my flights but usually selecting Continental and United. In just a few days, the merging airlines’ frequent flyer programs will be consolidated, making it theoretically easier to use the miles I’ve accumulated in both programs. My favorite benefit comes from holding the co-branded credit card. Most of the time, I’m able to bypass the long security lines, even when I don’t have a first class ticket. (I’ve only flown first class twice, which I was only able to do by cashing in miles I earned mostly through credit card usage for an upgrade. Paying for a first class ticket is not something I would consider at this point in my life with my finances.)

I could have saved some money by choosing inconvenient flight times. Had I chosen to depart at 7:00 am or fly overnight, I might have spent $50 less on the airfare. For me, traveling is not always about choosing the least expensive options, it’s about convenience and compromises. I’m willing to pay a little extra (in this case about 10% more) for convenience. In fact, if I were able to choose a different week to travel, I could have found flights for a little more than half the cost of the dates I chose. I’m bound to what happens to be a popular week for travel, and prices are higher when flights are in demand.

A few days after my flight was ticketed, I decided to compare prices. I was able to find availability on the same flights on the same days in the same fare class for $10 less than what I paid. That’s a $5 savings per passenger. Obviously, this was not significant enough of a price decrease to warrant changing bookings for a ridiculous $150 fee per ticket (the fee does make sense if you consider it as a disincentive to change flights frequently, but there’s no justification for the fee in a “cost of processing” sense). It did make me consider that the day you book a flight might have an impact on the final price. Saturdays may be expensive while the middle of the week could offer slight discounts.

Checking for the same availability today, I see the fare class I originally booked on the return flight is no longer available, and the total price increased by $300 for two passengers.

Unlike every so-called vacation I’ve taken for the past five years, I’d like to prevent myself from working. I usually fall into the habit of mostly continuing to do business while traveling, and I hope that this year I can begin finding time truly for myself. That’s the plan; I’ll see how it works out.

How to take a real vacation from work

If you run a business or are responsible for a major project, it’s difficult to leave your work behind and trust that any plans you put in place for the work to continue while you’re away.

  • Start planning as soon as you know you’re going to travel to have any necessary responsibilities or tasks handled by someone you trust. This might take some training, so thesooner you can start, the better.
  • Proactively notify your most important contacts, internal and external, particularly anyone who relies on you.
  • If you intend to refrain from answering or reading work-related email, make sure your system sends an automated response to outside contacts informing them of your unavailability and offering options for alternative people to contact.
  • Remove the temptation to check your email or voicemail. If you don’t have your mobile phone or laptop with you, you might find it easier to relax. It won’t be as easy to check in with your coworkers or clients.
  • Realize that the world will not end if you’re not immediately available.

What are your tips for taking a real vacation?

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The Saver’s Dilemma

This article was written by in Banking, Saving. 27 comments.

At Consumerism Commentary, I’ve been writing about putting money into high-yield savings accounts for as long as this website has been around. Just as people started getting the message, banks pulled the rug out from under their customers. The Federal Reserve made cash easy and cheap from banks to access, and since the low federal rates were announced, there has been no incentive for banks to pay those high yields.

High yield savings and money market accounts, alternatives to the typical savings accounts offered by primarily brick-and-mortar banks, helped savers keep their money safe while beating the average rate of inflation. You could put your money in the bank and not have to worry about your cash losing value over time or losing your deposit when a bank closes, thanks to FDIC protection.

More people than ever may be saving money. The recession coincided with a “new era of thrift,” with reports in the media about the savings rate — the amount of income saved by Americans, not the interest rate — at long-time highs. This good news came at a time when the reward for doing so wasn’t much of a benefit. To spur the economy, the Federal Reserve cut the interest rate on the money it loaned to banks, and the banks in turn didn’t seek money from depositors like you and me. The low interest rates reflect the fact that banks don’t need to attract depositors when the Federal Reserve is a better source of low-cost cash.

While high-yield savings once helped savers maintain their purchasing power and liquidity at the same time, that’s not the case today. Even with a lower-than-average official rate of inflation, the real costs of living that people experience continues to rise. The money in high-yield savings accounts isn’t going to keep pace with increasing costs.

Once the public feels more confident in other investments — and it could be years before this occurs — people will take money out of savings. When money is invested in businesses, the economy will be seen as improving enough for the government to raise the federal funds rate. Banks will want to attract more depositors and savings interest rates will increase. This may be a simplified view of saving economics, but the result is what is expected: fewer people need to be saving in order for interest rates to make saving worthwhile.

It’s easy to say that keeping a portion of your wealth liquid in a saving account is a good idea even though there’s a bigger chance of losing purchasing power, and it is true. It’s becoming a more difficult argument, though, as people are tired of supposed high yields that for the most part have a maximum of 1.5% APY.

Any alternative to high-yield savings accounts are compromises, usually in the form of risk or liquidity.

  • Certificates of deposit don’t offer rates much better than savings accounts today, and when they do, they require locking your money away.
  • A common choice is investing in municipal bonds, generally considered safer, but even Vanguard is warning investors to be wary when investing in bonds. “… Yields aren’t likely to go significantly lower, and at some point when the economy does strengthen, they’re likely to push higher. When that happens, you’ll actually have principal depreciation that will at least partially, and perhaps entirely, offset some of your yield.”
  • Peer-to-peer lending is touted online as an alternative to high-yield savings accounts but that is a bad comparison. There is a significant amount of risk when you lend money to an individual who may not be fully vetted, and you don’t have access to your money until it gets paid back.

Don’t forget the benefits of savings accounts, even if the interest rate isn’t high:

  • You have almost immediate access to all of your money at any time.
  • Your deposits are fully insured up to the FDIC limit. No one has ever lost any money in a savings account, even when their bank has failed.
  • Savings accounts simplify better financial habits like automatic transfers from checking or paycheck accounts to an account not used for spending.

Saving is a dilemma because when the practice is adopted, particularly in an economic downturn when business lending and investment slows, the interest rates are lower. As the economy improves and more money is invested in businesses, interest rates are higher but fewer people are interested in leaving money in a savings account. Those who want to use a savings account regardless of the economy are subject to the interest rates defined by the whim of the economy. When interest rates are higher, people will save less money.

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President Obama’s 2011 Tax Plan

by Flexo
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President Obama offered a framework for the tax-related aspects of spurring the economy moving forward. The foundation of the proposal, which conflicts with a bill that has already passed the Democrat-controlled House of Representatives, is the full extension of the Bush-era tax cuts, even for the wealthiest taxpayers. The proposal also calls for an extension ... Continue reading this article…

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How To Combine Finances for Couples

by Flexo
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When a couple marries or otherwise commits to be in a long-term relationship with each other, the question of whether to combine money usually arises. The debate about whether what could be called “his money” and “her money” should become “our money” is endless. Different arrangements work for different couples, and this article doesn’t address ... Continue reading this article…

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New Graduates Facing Unemployment May Never Reach Income Potential

by Flexo

The unemployment rate for young workers between the ages of 16 and 23 is 18 percent, and that is an increase of five points from a year ago. That age group includes high school drop-outs as well as college graduates, and for these people the future looks bleak. Adults are taking the minimum-wage jobs teenagers might ... Continue reading this article…

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Friday Discussion: The Need for and Cost of Health Care Reform

by Flexo

I visit a doctor once a year at the most, and I hardly require prescription medicine. The cost of my health insurance premium is about $800 this year for my HMO plan. My employer pays a larger percentage of the total premium, but the prices increase each year by a percentage much higher than inflation. ... Continue reading this article…

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