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Frugal Employers Will Lose Their Talent

This article was written by Flexo in Career and Work. 15 comments.

During the recession, my employer, a firm in the financial industry, eliminated raises for employees at the Vice President level and above for one year. The company, although continuing to perform well compared to its peers, cut back bonuses and other benefits. It’s easy for employers to demand higher productivity for less compensation when the job market is stagnant and the economy is threatened.

“You’re lucky to have a job” was the prevailing attitude. Many of my co-workers had family members or knew people who were out of work during the recession, and there was a lingering fear that, particularly after some internal consolidation, any of us could be out of our jobs at any time. Some were holding onto their jobs for dear life.

Paycheck The power balance between employer and employee is always tilted in companies’ favor, but never more than during a period when the economy is falling apart. Unemployment may be at 8.5%, lower than during the height of the recession, but this is still high, and employees are still willing to put up with cutbacks just to keep their jobs.

What appears to be a short-term gain for an employer — reducing expenses in human resources, salaries, and benefits — can be a long-term loss. The recession ushered in a period of New Frugality. Consumers used credit cards less often and companies cut back spending and hoarded cash. The corporate balance sheet was important, and companies appeared stronger by reducing expenses to ensure profits for shareholders. Employees suffered as a result, and the stagnant — or in some cases, decreasing — compensation will not easily be forgotten.

Eventually, the job market will swing in the other direction. The top talent will feel no loyalty to the company that didn’t respect its workers during the recession, and they will leave for greener pastures.

The Wharton School highlights several recent surveys, showing that the short-term gains companies achieve by neglecting the benefits of their employees will likely result in long-term difficulties.

36% of workers want to leave their companies.
43% of human resources managers are concerned top employees will leave.
35% of companies in the United States have smaller staffs than before the recession.
Companies have replaced full-time staff with temporary workers.

Companies cut compensation more for lower-level employees than higher-level, because executives view the average working middle class employee as easier to replace.

A company’s employees, literally its “human resources,” are the most important assets that a company can invest in. Proper handling and training will present a great return on investment. Spending money to support and enhance the lives of and benefits for employees keeps them engaged. If an employee believes he or she was treated well and respected during a time of economic upheaval, when employees at other companies are sharing their stories of frustration, the employee is more likely to appreciate the employer.

How has your employer treated you over the past few years? Have your compensation and benefits been scaled back? Will you stay when you know it will be easier to find a job?

Photo: dslrninja
Wharton School of the University of Pennsylvania

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How Student Loans Affect Your Credit Scores

This article was written by Gerri Detweiler in Credit. 11 comments.

This is an article by Gerri Detweiler. For the past twenty years, Gerri has been an advocate helping consumers find reliable answers to their credit questions.

Just as student loans can be “good debt” or “bad debt” depending on how they are used, they can be good or bad for your credit scores, depending on how you handle them. Obviously, they can help your credit scores when you’re able to pay them on time, and hurt them when you can’t. But there are important nuances that can make the difference between earning a great score and a mediocre one.

When student loans = good credit

Student loan debt A student loan can provide a student’s first credit reference. That’s especially true now that the Credit CARD Act makes it more difficult to load up on credit cards before you turn 21. Student loans differ from credit cards in an important way, though; they are installment loans, not revolving loans like credit cards. That’s a plus when it comes to building a well-rounded credit file. “Our research has shown that (all things being equal) consumers with a wider range of credit experiences tend to be better credit risks than those with only limited credit experience,” says Anthony Sprauve, public relations director for FICO.

What about the fact that many students graduate with not one, but many, student loans? Unlike maxing out a bunch of credit cards, the fact that your report lists multiple student loans is not necessarily harmful. That’s true even if the balances are high. “While having many revolving type accounts with high balances can hurt your score — even when paid on time — the FICO scoring formula doesn’t place nearly as much importance on the debt amount and the number of loans when considering installment loans,” says Sprauve.

But, of course, it can be hard to keep track of due dates on multiple loans, so the greater the number of loans, the greater your risk that you’ll miss a payment. If you consolidate some or all of your loans it will be easier to keep track of your due dates, but don’t expect a boost to your credit scores. “Typically (consolidation) wouldn’t have a major impact on the score because it’s installment credit and the amount you owe is still the same,” says credit scoring expert Tom Quinn.

When student loans = bad credit

Missing payments on your student loans hurts your credit scores. If you pay a few days late, say on the 5th of the month when the loan is due on the 1st, it’s unlikely the loan will be reported as late. But once a payment is thirty days late, it will likely be reported to the credit reporting agencies, and your scores will suffer as a result.

If you can’t make your payments, check out flexible repayment options, such as the Income Based Repayment Program (now dubbed “Pay As You Earn” by President Obama), graduated repayment, or income-contingent repayment. Or find out if you are eligible to put your loans in deferment or forbearance. Repaying your loans through one of these programs is not likely to hurt your scores, says Quinn.

But be careful. Some students who apply for deferment or forbearance think it’s a done deal and stop paying, only to discover it was not finalized and they are considered delinquent on their loans. Make sure you have something in writing from your lender before you reduce or stop making payments.

Quinn also warns about a common misconception that loans in deferment or forbearance are ignored when credit scores are calculated. “It’s still considered because you are obligated to pay it,” he says, adding that, “Delinquencies are reported even if the loan is deferred.”

What if damage has already been done? Late payments can stay on your credit reports for up to seven years and simply paying the past due amount won’t remove those late payments. But if your federal loan goes into default, you may be able to improve your credit by rehabilitating your student loan. You’ll have to make nine monthly payments on time over a nine to ten month period, depending on your type of loan. Once you do, you can apply for rehabilitation and, if successful, the notation that your loan was in default will be removed from your credit reports.

More student loan and credit scores tips

Feel free to prepay. Pay off your student loans early and you’ll save money on interest. Doing so shouldn’t hurt your credit scores, though, Sprauve warns that without other installment loans you could see your scores drop slightly.
Keep meticulous records. From the time you take out your first student loan, you should start a file and keep copies of loan documents, statements, etc. This documentation may prove to be invaluable if you experience payment problems.
Pay on time. This can’t be emphasized enough. If you move, notify your lenders of your new address. A statement that goes missing does not let you off the hook for a payment. Never heard from a lender about a loan you took out? Track down the lender and find out when payments are due.

Photo: a_mina
Department of Education

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Obama’s Student Loan Plan

This article was written by Flexo in Education. 9 comments.

By executive order, President Obama has made a few minor changes to the student loan industry designed to help students and former students with unmanageable student loan debt. Anyone who began their undergraduate studies in 2006 probably did so with the reasonable assumption that they’d have a job after graduation. By the time these students graduated with bachelors’ degrees, the economic situation offered a different reality. The unemployment rate for Americans between the ages of 20 and 24 as of September 2011 was 14.7% according to the Bureau of Labor Statistics.

Last year, the total amount of student loan debt surpassed credit card debt for the first time. Student loans and the value of an education is now such a popular debate that it sparked a discussion at dinner last night with several colleagues. With tuition costs rising much faster than inflation, the only financially responsible path to take is for a family to carefully consider whether the expense of college is worth the benefit. If the only benefit is perceived in terms of financial return on investment (ROI), it can be very difficult in many cases to justify private school tuition.

Graduation One liberal arts graduate at the table pointed out that there is more to gain from education than immediate high salaries, and this is something that I’ve discussed recently in terms of building human capital. The expense of higher education is subject to Maslow’s Hierarchy of Needs. While citizens of the United States often consider higher education as a right, it is a privilege. While everyone should go to college, or at least have the opportunity to do so, being able to afford a school that matches any student’s skills and desires can be beyond financial reach.

It is possible to earn a degree without going into debt, but when part of the American dream is providing every opportunity for our children to succeed without barriers, finances often don’t stand in the way. To make those dreams happen, someone often needs to sacrifice the future. Today, former students are sacrificing their financial well-being for the opportunity to have completed their degree at their preferred institution.

Last year, Congress agreed to some changes to the student loan industry to help students and former students struggling with student loan debt, and Obama’s “Pay As You Earn” plan expands on these benefits for students with federal student loans, not private loans, with at least one loan borrowed directly from the government and one borrowed from a bank.

In 2012, borrowers will be able to reduce their monthly payments from 15% to 10% of their discretionary spending. The original law waited until 2014 to make this change.
In 2012, borrowers will be able to forgive the balance of their loans after 20 years of faithful payments, up from 25 years. Last year’s law would have put this into effect in 2014.
Student loan consolidation will return, allowing current and recent students to save up to 50 basis points on their loans.

The student loan industry is dysfunctional. The availability of student loans makes it possible for colleges and universities to raise tuition without significantly affecting demand. By not solving the problem of rising tuition prices, the government gives a boost to the organizations, both semi-public and private, that finance and underwrite student loans. Furthermore, student loan debt is not forgivable in bankruptcy, unlike almost all other forms of debt. In a volatile job market, it’s riskier to have a student loan than it is to have credit card debt.

I’d like to have children at some point, and I’d like for them to have the opportunity to attend college. I would not like for them to need to sacrifice a significant portion of their future in order for them to receive the education that’s best for them. At this rate in two decades, a college education at a private school will be unaffordable for middle class families without student loan debt that requires a lifetime of servitude.

Photo: JoshBerglund19
Bureau of Labor Statistics, CBS News, New York Times

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Department of Justice Blocks AT&T Acquisition of T-Mobile

This article was written by Flexo in Consumer. 11 comments.

Earlier this year, AT&T announced its plans to acquire T-Mobile, a plan that would change the landscape of wireless service in the United States and pave the way for an industry dominated by two large players: the new AT&T and Verizon Wireless. Today, the U.S. Justice Department stepped in, issuing a complaint to block the acquisition.

T-Mobile is currently a lower-cost option for wireless service, and the acquisition would most likely result in less competition and higher prices. Earlier this year, the Department of Justice blocked a merger between H&R Block and TaxAct, and the move was questioned when deals like the one between AT&T and T-Mobile were allowed to continue. As we can see now, the government is attempting to take the anti-duopoly approach across industries.

The Comcast acquisition of NBC was a different type of acquisition, and the Department of Justice did not seek to block it. The unified company can now control media from their creation to delivery, and this type of vertical integration seems to not be seen as anti-competitive, even though it could result in increased cost for the consumer and content exclusivity where none existed before. Deals like the one between AT&T and T-Mobile or between H&R Block and TaxAct take a marketplace and offer the consumer fewer choices.

Cell Phone Sprint, the distant fourth player in wireless, lobbied the Department of Justice to block the merger. While the block may be in the best interest of consumers, it’s definitely in the best interest of Sprint, likely to be pushed out of the market after the proposed acquisition. If the shoe were on the other foot, and AT&T were to buy Sprint, T-Mobile would be the company seeking to block the deal on behalf of consumers.

Consolidations and acquisitions can be good for the economy when there are major inefficiencies. Capitalists, for the most part, don’t want the government stepping in to block he progress of business and the growth of corporate empires. In theory, if one company gets so large that the consumer is left with poor choices, the market will eventually correct itself with new players willing to meet the neglected needs of the consumer. But when the cost of becoming a large enough presence in a market dominated by one or two companies is prohibitive, as it most likely is for offering cellular service due to the necessary infrastructure, blocking an acquisition might be a better solution than waiting a decade, a generation, or more for new competitors to re-shape the consumer landscape.

In its own words, the Department of Justice explains the decision:

The Department filed its lawsuit because we believe the combination of AT&T and T-Mobile would result in tens of millions of consumers all across the United States facing higher prices, fewer choices and lower quality products for their mobile wireless services.

Consumers across the country, including those in rural areas and those with lower incomes, have benefitted from competition among the nation’s wireless carriers, particularly the four remaining national carriers. This lawsuit seeks to ensure that everyone can continue to reap the benefits of that competition.

This isn’t the only acquisition of concern recently; Capital One was the winning bidder for ING Direct. Although the deal would make Capital One “only” the sixth largest bank in the United States when measured by deposits, the government and regulators are not taking this deal lightly, seeking more comments from the public.

Do you think the Department of Justice should block the AT&T acquisition of T-Mobile?

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Department of Justice

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GE Capital May Buy ING Direct

by Flexo

Update: Capital One has purchased ING Direct. A few weeks ago I mentioned that Ally Bank was considering buying ING Direct, the United States deposit bank arm of the Dutch ING Group. In exchange for a European bailout, ING was forced to agree to sell ING Direct by 2013. As the date nears, more rumors ... Continue reading this article…

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Government Blocks Merger of H&R Block and TaxACT

by Flexo

The Department of Justice filed an anti-trust lawsuit against H&R Block. This second-largest income tax preparation service intended to acquire the company that owns third-largest income tax preparation service, TaxACT. Based on the number of customers who used these companies’ services to self-file 2010 tax returns, the combined company would still be a distant second ... Continue reading this article…

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Podcast 102: Tax Preparation, Tom Dziubek

by Flexo

Consumerism Commentary Podcast host and producer Tom Dziubek returns this week, in the role of a guest. Tom has spent the past few months working for a financial services firm focusing on preparing and filing tax returns for clients. Today, Tom is joining me to speak about common and uncommon issues households experience with their ... Continue reading this article…

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AT&T Acquiring T-Mobile USA: Today’s Mobile Phone Options

by Flexo

This weekend, AT&T announced its plans to buy T-Mobile USA for $39 billion, pending regulatory approval. The new company would be the leading mobile telephone (and data) service provider in terms of customers. With the new AT&T soaking up 39 percent of the mobile market, and with Verizon Wireless at a close second at 31 percent, this ... Continue reading this article…

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