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When I write about the unbanked, the vast majority of this category of consumer avoids the financial industry due to lack of trust in the industry or a belief that living paycheck to paycheck doesn’t necessitate the fees and hassles of including a third party in financial transactions. Cash, in some respects, keeps you off the map. Also, it’s more likely that those avoiding the mainstream financial industry and opting for alternative financial products like payday loans and check cashing services live within lower socio-economic status communities.

That isn’t always the case, though. Here’s an interesting question I received from a reader:

I read your article on how to buy a house with cash. I will be in that situation in another year or two, moving out of state. But my question is, how do you buy a house using actual cash money and not checks or wire transfers? All the cash was obtained legally, but if I deposit it all at the same time into a financial institution, then write a check at closing, would that not sound all kinds of bells and whistles at the bank and IRS?

I understand that any transaction of ten thousand dollars or more and the bank is obligated to contact the IRS. I’ve already paid tax on this money and don’t want or need the IRS hounding me. So, what are your thoughts and ideas?

CashThis is an interesting question. Usually, when people talk about buying a car or a house with cash — I bought my car with cash — they’re usually referring to paying by check or bank transfer. Carrying thousands, tens of thousands, or hundreds of thousands of dollars in bills is not only inconvenient, it’s risky. If you lose your checkbook, you can cancel your checks. If you lose a briefcase full of cash, good luck.

But before we get to the logistics of paying for a house with cold, hard cash, it might be good to address the reader’s assumptions.

Banks are required to report some transactions to the government. Transactions over $10,000 — or multiple smaller transactions that add up to over $10,000, or a transaction for $9,999 when you change your deposit amount when the teller mentions your transactions over $10,000 will be reported — are reported on a Currency Transaction Report and filed with the IRS. Another form is required if the money travels into or out of the United States, to or from a foreign country. If the bank has some reason to believe the transaction is related to something illegal, they would need to file a Suspicious Activity Report for the Financial Crimes Enforcement Network (FinCEN), a division of the Treasury Department.

You can download the Currency Transaction Report here, directly from the FinCEN. I am neither a lawyer nor a tax expert, but depositing a large amount of cash for later withdrawal is not an uncommon practice at banks. If you’re not trying to hide anything from the IRS, if you’re not doing anything else illegal, if you don’t have a suspicious appearance, and if the teller doesn’t have any reason to think you’re trying to hide something, you shouldn’t have any problems.

I believe that process is much easier than showing up to a house contract closing with a briefcase or sack full of cash. In my opinion, that’s more suspicious than showing up at a bank for a large deposit. This would require everyone to count the money, bill by bill, at least twice.

Seeking some advice from a professional, I asked Barbara Friedberg for her thoughts on the matter. Barb has been working in the real estate industry for decades, and is currently the chief financial officer and portfolio manager of a real estate holding company. She also finds the time to be the writer behind Barbara Friedberg Personal Finance. Bringing her experience with real estate deals to Consumerism Commentary, here is what Barb suggests:

Yikes, a suitcase full of cash, I assume you mean “real money.” The reader needs to deposit the cash in a bank. Then she needs to check with the bank to find out how long they need to hold it before she can withdraw it. At the real estate closing she needs to bring a cashiers check or arrange with the bank for a wire transfer. I suppose bringing cash to a closing is possible, but… I checked with my real estate experts, and my own experience suggests that this is infrequent at best and at worst, quite dangerous.

There is the problem of malfeasance on several fronts without using the security of a cashier’s check or wire transfer. The realtors and closing agents are given free reign with tens of thousands of dollars. Your proof of ever paying the cash is limited to a flimsy receipt.

My advice, deposit the cash, and schedule the closing for a date when the reader is certain she can have full access to the cash.

It sounds like bringing cash to a real estate closing is a bad idea.

I’d love for more Consumerism Commentary readers to weigh in. If you’ve worked as a bank teller, how did you handle large cash deposits? If you’ve been involved with real estate transactions, has any party ever brought a bag full of cash to the closing?

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The Power of Customer Outrage

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In what almost seemed like a staged publicity stunt, Verizon Wireless quickly rescinded their plans for a new $2 fee for most bill payment options. An employee leaked an internal memo describing the new fee, and within twenty-four hours, the wireless company both confirmed and then rescinded the fee, citing their policy of listening to their customers. The timing was convenient; Verizon Wireless had been suffering from a number of mobile service outages that had customers complaining about the company.

It seemed to me there was more outrage about the service interruptions than the $2 fee. The fee was addressed within 24 hours while the service outages were never properly addressed. Would a company stoop to creating its own fake conflict in order to distract customers from other problems?

Real customer outrage is powerful, however. Bank of America’s $5 monthly debit card fee was in the works when massive consumer feedback was successful in convincing the company to reconsider its plans, and find revenue from consumers elsewhere.

There are issues more important than these small fees. While fees here and there can have a snowball effect, both over time and across other companies happy to charge the same fees once success is apparent, the bigger issues often don’t get as much attention. Wells Fargo’s change of policy to include mandatory binding arbitration is a much bigger problem for consumers than a fee, but since it isn’t immediately apparent how this could affect customers, people stay silent. Customers who have trouble with the bank will be prevented from availing themselves of a court process that includes discovery and appeals.

Most of the time, binding arbitration clauses won’t have any immediate effect on customers’ wallets unlike monthly fees, but the consequences could be worse. With enough outrage, Wells Fargo would likely change these plans, but the issue is not getting enough attention.

Here are some of this week’s most interesting articles in addition to a few articles I’ve published elsewhere. Read the full article →

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After noticing, month after month, that I include the value of my 2004 Honda Civic in my monthly net worth updates, a reader wrote in to Consumerism Commentary to ask why I haven’t given into my desires and purchased something newer or more exciting. I’ve had a bit of a storied past with cars, but in my current, more responsible era of my life I’ve been sailing through without any car problems, and saving money in the process.

I had been driving a Honda Civic I purchased used, but after receiving the car back from a relative, it never operated the same. In 2004, I accepted a teaching position and I needed a reliable car to drive to the school every day. The old Civic, at 160,000 miles, just wasn’t as reliable as I needed it to be. Since my necessity to avoid breaking down was my new first priority, I decided to sell the old Civic and buy a new one. As the 2005 models were arriving, I purchased a brand new Civic.

Typical financial advice at the time was to always buy a used car. With Civics, which were said to operate great beyond 200,000 miles if cared for well, there was just a small price difference between a slightly used car and a brand new car was. For the extra one or two years of worry-free driving at the beginning of ownership, the extra money seemed to be worthwhile to me. I bought a 2004 Honda Civic around the time the 2005 models were arriving, so I was already getting a slight discount on the new car. I took out a loan (outside the financial industry) at an interest rate of 2% to finance the purchase.

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Today’s guest on the Consumerism Commentary Podcast is Tom Dziubek, frequent host of this podcast and a recent customer service representative at one of the U.S.’s ten largest savings banks. Tom, Flexo and Bryan discuss what it was like behind the scenes, dealing with customers and working in a call center.

Consumerism Commentary Podcast #95
Behind the Scenes at a Bank, Tom Dziubek: S04E17 / 118

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Table of contents

[00:00] Introduction from Bryan J Busch
[00:37] Interview with Tom Dziubek
[01:00] Tom’s position with the bank
[02:03] Recommending new products to customers
[03:31] What banking information is visible?
[03:53] How does the bank know they’re hiring trustworthy people?
[04:33] Tom’s changing opinion of banks
[05:35] Incentives and goals for recommending products
[06:32] Being trained as a Customer Service Representative
[08:43] Answering customer questions and complaints about overdrafts
[09:04] When do fees get refunded?
[11:08] Checking your Available Balance is a mistake
[13:57] Working in a call center is like “manufactured joy”
[14:48] Forwarding trickier calls to a second tier
[16:44] The best approach for asking to get a fee refunded
[18:14] Bank errors and the customers’ responsibility
[19:14] Different forms of overdraft protection
[20:55] Providing you account information
[22:05] Assessing a levy on an account
[23:36] Even bad customers are beneficial to banks
[25:31] End

We always welcome feedback from listeners. If you have any comments for this episode or for any other, or if you have suggestions for future episodes, please leave us comments here or email us at podcast at this domain name.

Theme music by Mindcube.

Full transcript

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10 Tips For Buying a Rental Property

by Sasha

This is an article written by Sasha, former Consumerism Commentary staff writer. In 2007, Sasha shared her experiences with purchasing and managing residential rental properties and the lessons learned. The articles were published in a series of ten. I’ve re-edited the pieces and consolidated the great advice into one article. Looking to diversify your investments ... Continue reading this article…

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Podcast 33: Identity Theft and Identity Fraud With Terri Cullen

by Flexo

On today’s Consumerism Commentary Podcast, Tom Dziubek speaks with author and columnist, Terri Cullen. Terri Cullen is the author of The Complete Identity Theft Guidebook: How to Protect Yourself from the Most Pervasive Crime in America and is a former columnist for the Wall Street Journal. Tom Dziubek and Terri Cullen discuss identity theft and ... Continue reading this article…

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Seven Zen Principles to Guide Your Money and Your Life

by Flexo

A few years ago, I visited the Japanese Tea Garden in Golden Gate Park in San Francisco. Japanese gardens are designed precisely to appear natural, resulting in an interesting collision between nature and man. There is a set of principles or aesthetics that guide the creation of Japanese gardens, including the dry gardens commonly called ... Continue reading this article…

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Facial Recognition is for More Than Your Photos

by Smithee

Most of the time when you hear the term “facial recognition,” it’s used by people trying to attract you to a new digital camera, or software, or a plugin for Facebook. On an individual level, it’s little more than a way to help your camera focus, or group and search your photos. But if you’re ... Continue reading this article…

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