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Several times a week, I get a phone call from a number I don’t recognize. The caller never leaves a voicemail message, so I always perform a quick Google search to see if I can find any information about the caller before answering or returning the call. In almost all cases, the unknown number has attracted numerous complaints online.

According to the complaints listed for each phone number that has called me unexpectedly during the day, if I were to answer the phone, I would be talking to a pre-recorded telemarketer whose job is to sell me an “extended warranty” for my car.

Even individuals who have placed phone numbers on the Do Not Call registry (more information on Do Not Call) are being bombarded by this telemarketing agency. The Federal Trade Commission is suing the companies behind these “robo-calls,” Voice Touch Inc. and Transcontinental Warranty Inc.

After September 1, telemarketers may only use “robocalls” when a customer has opted in to this particular “service.” Have you received any calls from these companies?

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Earlier this month, I mentioned that the Do Not Call list was about to expire, but today the Federal Trade Commission has decided to keep expiring phone numbers on the list. While the original intent was to expire phone numbers after five years to ensure accuracy, the FTP says they’ve managed to scrub the list monthly. Congress wants to make the registrations permanent, so the FTC is willing to hold off on requiring updates until the government decides on the issue.

Check your registration if you believe you registered about five years ago. Your registration won’t expire right away, but it doesn’t hurt to renew your phone number, anyway.

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