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This article is written by Consumerism Commentary’s new columnist, Ellen Cooper-Davis. Ellen’s column will look at the role of spirituality within the context of personal finance. For an introduction to this column, see Ellen’s first article, The Pastor and the Purse. Your feedback is welcome.

“There’s a phrase we live by in America: ‘In God We Trust.’ It’s right there where Jesus would have wanted it, on our money.” –- Stephen Colbert

I’m always glad to have a chance to increase my vocabulary; during these last couple of weeks, a favorite word among economists everywhere was whipsaw. The actual tool itself is that sort of old-fashioned long saw with a handle at each end used by two lumberjacks at the same time to get through a tree. But it also means what happened on Wall Street recently. The market was whipsawed, and for those watching their portfolios or retirement accounts closely, it was not unlike whiplash.

It’s tempting, in difficult times, to shake an angry fist at the sky. And these are, for many, difficult times. I can see it in the rise in requests from local food banks, in the discouragement of those who have been unemployed far too long, in the retiree who doesn’t know how to stretch that budget any further, in the eggshell-walking of those who just want desperately to hang on to the job they do have. It all feels rather fragile.

Trust is a funny word when it comes to our financial lives. It’s a very interesting word to put on money, given how anxiety-provoking money (its presence or lack) is in so many people’s lives. We are expected, in some way, to trust everything:

  • Trust our financial systems.
  • Trust the principles of capitalism.
  • Trust the huge banks and corporations that manage so much of the stuff.
  • Trust that it will all work out in the end.

In shaky economic times like this one, I wonder about how that trust is holding up. Do we still trust that we’ll return to a growth economy? That our nest eggs will go back to growing, instead of stagnating? The phrase “In God We Trust” has been on American coins since 1864 and on paper money since 1956. I can’t help but wonder whether this assertion seemed a little absurd during the Great Depression. If we lose our trust in the institutions and systems, then what’s left?

Another word for trust is faith. As we survey our personal and national economic landscape, it’s worth pondering what we really have faith in. Beyond institutions, corporations, banks, economic philosophies, all of which can and do fail, in what can we place our faith? Where lies our ultimate trust that “All shall be well, and all shall be well, and all manner of thing shall be well?” What keeps us from cynicism and doomsday prophecy, from the assumption that when the systems fail, human communities will be reduced to a sort of Lord of the Flies survivalist competition?

I have faith in a foundational human spirit of generosity. Over and over, we seem more inclined to care for our neighbors than not, especially in times of shared crisis. I have faith that one of the primary characteristics of Life, itself, is abundance, and when we remember that we, too, are part of that Life, that sense of abundance can color our understandings of what enough looks like, and help us see beyond material abundance. On a really good day, I even manage to have faith in something like God, something whole and compassionate that urges us to be bearers of wholeness and compassion in our own lives-even our financial lives.

In the Buddhist tradition, a monk goes out each day with an empty bowl. Whatever others place in his bowl will be his nourishment for the day. When our bowls seem empty, perhaps we might go out into the world and experience its abundance for ourselves. And when you see an empty bowl, perhaps you might put some nourishment into it.

In what do you trust in anxious times? Where do you place your faith? When things are looking economically bleak, what sustains your hope for having enough resources?

Editor’s note: See the “About the Author” section below to learn more about the author, Ellen Cooper-Davis. Ellen’s column appears approximately monthly on Consumerism Commentary.

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When selling a house with the help of a real estate agent, that 6 percent real estate commission can eat into any profit the seller might receive from the sale. In today’s depressed real estate market, that fee could even result in an overall loss. Even with the funny accounting used when people sell their homes — the accounting that doesn’t consider all the costs of owning and selling a home as part of the cost basis — in a bad market, it’s difficult to show even a fake profit.

Who pays real estate commissions

That standard 6 percent commission is paid by the seller to the real estate broker, who often splits the fee between itself, the seller’s agent, the buyer’s agent, and possibly another agent on the seller’s side if they had additional assistance with the listing. Even with the agent seeing possibly only 3 percent of the total sales price, good real estate agents could make a living. Better agents can negotiate better arrangements with their brokers, and receive more than this share.

For the seller, this commission is a big expense. Many agents are willing to negotiate the real estate commission. If the seller is willing to compromise with the agent and perhaps do some of the legwork involved with the process, many agents will work with the seller to come up with a reasonable fee.

Negotiating real estate commissions

One reason that agents are willing to negotiate is that it is become easier for sellers to sell houses without the help of an agent. If a seller is just looking for a listing and is willing to show the house without an agent and the property is in New York City, RealDirect will charge a monthly fee of $395 or a commission of 1 percent for distributing the listing. Even with these smaller fees, the seller’s agent must still be paid, so there is an additional commission of 2.5 to 3 percent to consider. Still, this is a better deal than real estate agents offer sellers, but it’s only worthwhile to sellers who are confident in their ability to close the deal.

More low-cost do-it-yourself services like ZipRealty put pressure on agents to compete with lower prices as well.

If you’d prefer a full service broker but still want a reduced price, be willing to shop around. While agents are more likely to be willing to reduce their commissions if your home has a high value, today’s slower real estate market means the agents who haven’t given up their job are competing for fewer salable properties. Talk to several agents from different brokerages and ask for a reduced rate from each. The more agents you speak with, you’ll be able to have a better who will do the best work for you at the best rate.

By law, commissions must be negotiable; otherwise, the industry would be guilty of price fixing. The 6 percent commission is ingrained in the collective consumer consciousness, and that’s the way real estate brokers like it.

Even reducing a commission by 1 percentage point could save thousands of dollars. Not exploring reduced commissions would be a sign of financial mismanagement. I understand that for a large transaction, a 1 percent point difference might seem negligible, but this is real money you can save, thousands of dollars, just by shopping around and negotiating. This is not saving two cents a gallon by driving out of your way to an off-brand gasoline station; this has an immediate impact on your finances.

Photo: austinevan

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Consumerism Commentary Podcast host and producer Tom Dziubek returns this week, in the role of a guest. Tom has spent the past few months working for a financial services firm focusing on preparing and filing tax returns for clients. Today, Tom is joining me to speak about common and uncommon issues households experience with their taxes.

Tom will be returning as the podcast host and producer later this month.

Consumerism Commentary Podcast #102
The Squeaky Wheel: S04E24 / 127

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Table of contents

[00:00] Introduction from Flexo
[00:39] Interview with tom Dziubek
[00:54] The path to financial services
[02:20] Keeping busy during tax season
[03:29] Tips for procrastinators
[05:14] Typical clients using tax services
[08:16] Getting a bigger refund, outsmarting the government
[13:13] Tax tips for people on Social Security
[14:54] Homebuyer and energy credits
[16:08] Representing clients with IRS audits
[17:05] Dealing with cancellation of debt
[19:15] Options for paying large tax bills
[20:08] After the tax deadline
]– [22:15] End

We always welcome feedback from listeners. If you have any comments for this episode or for any other, or if you have suggestions for future episodes, please leave us comments here or email us at podcast at this domain name.

Theme music by Mindcube.

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Today’s guest on the Consumerism Commentary Podcast is Dr. Guy Winch, author of The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships and Enhance Self-Esteem.

Guy received his doctorate in clinical psychology from New York University in 1991 and completed a postdoctoral fellowship in family and couples therapy at NYU Medical Center. Guy authors the blog The Squeaky Wheel for Psychology Today.

Consumerism Commentary Podcast #101
The Squeaky Wheel: S04E23 / 125

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Table of contents

The Squeaky Wheel[00:00] Introduction from Bryan J Busch
[00:37] Interview with Dr. Guy Winch
[00:50] How we complain
[02:02] Venting or strengthening the problem
[04:39] Ineffective complaints on the Internet
[08:13] Creativity is better than anger
[09:10] Outsourcing to GetSatisfaction
[10:21] Most effective complaints
[11:10] Companies that annoy consumers
[13:27] Complaining effectively
[15:08] Complaining to friends
[18:20] Effective complaining in personal relationships
[19:14] Complaining correctly about overdraft fees
[24:18] Creating a Complaint Sandwich
[28:42] End

We always welcome feedback from listeners. If you have any comments for this episode or for any other, or if you have suggestions for future episodes, please leave us comments here or email us at podcast at this domain name.

Theme music by Mindcube.

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Podcast 95: Behind the Scenes at a Bank

by Flexo

Today’s guest on the Consumerism Commentary Podcast is Tom Dziubek, frequent host of this podcast and a recent customer service representative at one of the U.S.’s ten largest savings banks. Tom, Flexo and Bryan discuss what it was like behind the scenes, dealing with customers and working in a call center. Consumerism Commentary Podcast #95 ... Continue reading this article…

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Podcast 92: The Real Cost of Living, Carmen Wong Ulrich

by Flexo

On today’s Consumerism Commentary Podcast, Tom Dziubek speaks with Carmen Wong Ulrich, author of The Real Cost of Living: Making the Best Choices for You, Your Life, and Your Money. Carmen’s new book goes focuses on the “personal” aspect of personal finance, showing how the best decisions can be made by considering both the financial ... Continue reading this article…

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Make More Money By Sleeping More

by Flexo

Although I’ve always been a proponent of the value of getting a full night’s sleep for health, this is something that I haven’t been able to do for myself for many years. The people I know who are most committed to their careers and those for whom anything other than success is unacceptable have had ... Continue reading this article…

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Twilight: New Moon: The LOL Edition

by Smithee

I’ve written before about how “alternate commentaries” can make old movies seem new again, mostly as a way of saving money vs. buying more DVDs. In that article I made a few recommendations from Rifftrax, among them the teen “vampire” “love” story “Twilight”. (Without resorting to any more snark, I’ll just say that there’s a ... Continue reading this article…

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