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Just when you thought the era of new online banks splashing into the market was over, TIAA-CREF is on the hunt for customers’ deposits. TIAA-CREF Trust Company, FSB was established in 1998, and the bank just began offering deposit accounts in the last month. The products, under the name TIAA Direct, are intended to compete with the best online savings accounts and checking accounts, and as of now, the interest rates are attractive.

I have some of my retirement funds invested with TIAA-CREF’s mutual fund division, and after a frustrating effort with the company to fund my SEP IRA several years ago, I decided to leave the company in favor of Vanguard for my investments.

I initially chose to invest with TIAA-CREF due to their low minimum investment amount and their association, at least in my mind, with the education industry and non-profit organizations. Several companies within the TIAA-CREF family are non-profit organizations, but the government revoked its 501(c)(3) status in 1998. As a result, the company does not enjoy the same tax benefits as other non-profit organizations.

My experience with the investment arm of TIAA-CREF and the lack of a need to open yet another savings account may prevent me from opening a new account with TIAA Direct. Customers who are looking for the best interest rates would do well to investigate the bank further, though. When a new account arrives on the scene, it will attempt to attract new depositors, and that often includes offering a great interest rate for savings accounts.

I’ve found that for the most part over the last decade, banks who offer overly attractive terms and initiate a significant marketing endeavor after their arrival soon lower interest rates. Once the company has received its target amount of deposits, there is less motivation to attract new customers. Some banks have even closed their doors to new customers once their target was reached.

The following details are as of March 20, 2012, and are subject to change at any time.

TIAA Direct is attracting new customers to its basic High Yield Savings account with a 1.25% APY, one of the best interest rates currently available in the United States. This rate is about twice as much as the interest offered by some of TIAA Direct’s most relevant competitors.

There is a $25 minimum initial deposit and there are no fees. The savings account and the companion Money Market account are limited to six non-ATM transactions each month, as mandated by banking regulations. The Money Market account offers the same interest rate and minimum deposit as the High Yield Savings account but also offers check-writing privileges. Both accounts include an ATM card.

The bank is also offering an interest checking account with interest rates ranging from 0.05% to 0.15% APY. Customers will receive free checks, a debit card, and the ability to deposit checks using an iPhone application. Again, there is a initial deposit requirement of at least $25.

Once these accounts are open and funded with at least $25, there is no ongoing minimum balance requirement.

If you’re willing to lock up your savings for a period of time, TIAA Direct is also offering certificates of deposit with maturities of six months, one year, and two years. The interest rates for these accounts are lower than the High Yield Savings account and the Money Market account. You’re better off keeping your money in a savings account earning more interest and keeping your savings liquid until the CD rates exceed the rates earned in the savings account.

There are some finer points to consider; if you expect the savings account interest rate to dip below the best CD interest rate within the next two years, and you expect the CD rate to dip as well, you might be better off locking in the two-year CD rate today. It’s impossible to predict the future though, and you can make these decisions based only on what you know. There’s a good chance that the high interest rate on the savings and money market accounts won’t last, as has been the case for banks looking to make some noise and attract depositors right away.

There’s an indication of a lack of transparency, a troubling sign. There is a fee to withdraw funds from your CD before it reaches maturity, but you can only discover the details of this fee in the disclosure document customers receive only after funding the CD. You have to lock up your money before you’re told how much it’ll cost you to withdraw your cash in an emergency. Other banks typical penalize customers for withdrawing money from a CD by charging a fee based on the interest accrued in the account.

The real tests of a savings account, particularly in an environment where interest rates are low, are whether your money will be accessible when you need it and how well you’re able to work with customer service. TIAA Direct is new on the block, but if it inherits its customer service from its parent company, based on the feedback from hundreds of customers visiting Consumerism Commentary, potential customers may want to steer clear of this bank’s new deposit products.

Note: Richard Barrington from Money-Rates.com has asked for an interview with a spokesperson for TIAA Direct, but the company is saying they are not yet ready to launch these new products. You can, however, open a new account using the TIAA Direct website, and it is open to the public.

Photo: frankh

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One of the benefits of earning income outside of a day job while not significantly increasing my expenses has been the ability to fully invest in a 401(k) plan. Assuming one can trust the chances of the stock market (and the financial industry) to produce impressive results over the long term, the 401(k) is the vehicle most people will use to provide some stability in retirement. With a 401(k), employees can defer a good portion of their taxes until the future. Even if tax rates are higher thirty years from now, today’s younger investors will be in a better position to afford those taxes later on, assuming they continue saving in their 401(k).

SEP-IRA

Self-employed individuals can’t invest in an employer-sponsored 401(k). One of the first retirement investment changes I put into effect when I had enough self-employment income was to invest using a SEP-IRA. The acronym stands for Simplified Employee Pension Individual Retirement Account, and it functions like an IRA. Self-employed individuals (whether they own a corporation or a sole proprietorship) can contribute to the SEP-IRA on behalf of the company. The maximum annual contribution for the employer portion of the SEP-IRA depends on the type of business and whether the employee is also the owner. Sole proprietorships or unincorporated businesses are limited to 20% of the employee’s income before the self-employment tax deduction is applied to the income, but incorporated businesses can contribute up to 25% of net income. Both calculations are further limited to $49,000 for 2010 income. The worksheet in this IRS form [pdf] is helpful.

SIMPLE IRA

For small businesses and self-employed individuals, the SIMPLE IRA could be a good replacement for an employer-sponsored 401(k). The benefit for the employee is deferring income until retirement, and the benefit for the employer is receiving a tax deduction for the employer’s matching contribution. Of course, if you are the employee and the employer, you get to benefit on both sides of the coin. The employer must match up to 3% of each employee’s pay or pay a required (non-matching) contribution of 2% of each employee’s pay, and the employee is limited to $11,500 each year for 2010 and 2011, and employees aged 50 years or older can contribute an extra $2,500.

Individual 401(k)

The Individual 401(k), also called the Solo 401(k), is probably the best plan for self-employed individuals, whether a sole proprietor or a corporation, who want to defer income until retirement. Sole proprietors can contribute up to $49,000 each year in an Individual 401(k) account (or $54,500 if age 50 or older) including an employee contribution and an employer contribution. Corporations also qualify for an Individual 401(k). Employees of corporations, even if the corporation has only one employee, can contribute only $16,500 in 2010 (or $22,000 if age 50 or older). The corporation, however, can contribute 25% of the employee’s W-2 income.

I expect this plan will be the best for me as I replace my employer-sponsored 401(k) with something more robust than my SEP-IRA. I will be able to contribute a greater percentage of my business income. Brokerages like Vanguard offer Individual 401(k) plans.

I’m voluntarily giving up my salary and benefits in favor of more time. Until I’m sure I can use that time to make up the income and benefits lost, I’m going to have to cut back on my expenses a bit in an attempt to keep progressing financially at the same speed I would have otherwise. It’s similar to my situation ten years ago, when I didn’t have much income and I needed to watch every penny for a while. I want to make sure I can continue contributing to retirement, saving money for the short term, and meet all of my expenses, and the immediate loss of significant income and benefits makes that more difficult.

I am not as stressed about my financial condition as I was when I first started focusing on my personal situation with money, but losing my day job income is a little like being robbed. The salary I have been counting on for nine years, even though it’s a smaller portion of my total income, will no longer be finding its way to my bank account through direct deposit. In the short-term, I want to make up for that income, and the quickest way to do so is by cutting back expenses, while working hard on my business is the longer-term solution to making up for lost ground.

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Over the next couple of weeks, six finalists will be auditioning for the opening of “staff writer” at Consumerism Commentary. Each will be providing two guest articles to share with readers. After the six writers have shared their guest articles, readers will have an opportunity to provide feedback before we select the staff writer.

This article is presented by VCMcGuire, a regular contributor to the New York Times and other publications.

I ran my freelance writing business out of my dining room until July, when my family moved to a bigger house. Now I run my business out of a dedicated room on the second floor — a room that we have to heat, cool, clean and furnish. Instead of sharing a 5-year-old inkjet printer with the rest of the household, I have an all-in-one printer, scanner and copier. And it’s time to stop scrawling my email address on a piece of scrap paper when I meet potential clients. I need to bite the bullet and order some business cards.

My business is going through what all personal finance junkies dread: Lifestyle creep.

Normally we think of lifestyle creep as something that happens to individuals or families. Investopedia defines lifestyle creep as “a situation where people’s lifestyle or standard of living improves as their discretionary income rises.” When this happens, people often commit to higher fixed expenses, such as bigger house payments, rather than using the extra income to reduce debt or build savings. Paying for an increasingly lavish lifestyle can make us too dependent too quickly on the new, larger salary. This makes it harder to change careers, retire, or weather a period of unemployment.

I’m learning the hard way that small businesses can get caught in the same trap. Moderate success can spur increased spending on the business itself, making it hard to return to the early days of running the business on a shoestring. As problems go, this is a good problem, especially in the middle of a recession. My business is becoming more established, less fly-by-night.

But I don’t want to get stuck in a cycle of spending long hours in my home office, working to pay for the home office. So I’ve been thinking of steps I can take to make sure my business expenses don’t eat up all my income.

1. Be smart about taxes. Now that I have a dedicated work space at home, I can take a home office deduction on my taxes. This means I can deduct a portion of our mortgage interest and utilities. I’ve also changed the way I save for retirement. Now that I’m paying self employment tax, I have a bigger incentive to contribute to my retirement accounts with pre-tax earnings. So I’ve stopped contributing to my Roth IRA, and instead I’m putting away money in a SEP-IRA.

2. Don’t overspend on self promotion. I’ve been thinking it’s time I put together a website to showcase the projects I’ve done and attract new clients. That means buying a domain name and hiring a web designer, and maybe a photographer to take a head shot of me. I already mentioned the business cards. I love the way letterpress printing looks, don’t you?

Wait a second. All this, just to promote a business that I can do part time, at home in my pajamas? If I’m not careful, I could easily spend all my freelance income and then some. There’s got to be a less expensive way to promote my business.

I can think of a lot of successful freelance writers who don’t have websites. Some link to online writing samples in their LinkedIn profiles, some write query letters to editors, and some get work through good old fashioned word-of-mouth. I could put together a simple site on my own without hiring a web designer. I have talented friends–one of them could probably take a perfectly good head shot. And I can buy a box of basic business cards online for less than $20.

3. Stick to a budget. I’m frugal when it comes to household spending, but for some reason it’s easy for me to justify spending money if it’s work-related. If I go to Staples, I usually end up walking out of there with some goodies that weren’t on my list. But they’re for work, so it’s okay, right?

It’s just as important to be frugal when buying office supplies as it is to be frugal at the grocery store. The tax deduction helps take the sting out of business spending, but it’s always better not to spend the money in the first place. Here’s where self knowledge comes in. I’ve learned I’m less likely to impulse buy if I’m in a hurry. If I go to Staples and wander around the store with a cart for 45 minutes, of course I’ll put things in the cart. But if I stop by for printer paper 10 minutes before an appointment, I will probably walk out the door with only printer paper in my hand.

So what’s a reasonable budget? It’s time to look at my records to find out how much I spend, average, on things like office supplies, computer equipment, and phone calls. Then I’ll figure out which expenses are fairly regular, like subscriptions and toner, and which big irregular expenses that can be anticipated, like computer hardware. Once I have that information, I can look for places to cut back.

4. Don’t be afraid to spend money. Sometimes spending money pays off. I was spending several dollars every time I needed to fax something, not including drive time to Kinko’s. Since I spent $125 on a printer with a built-in scanner, I’ve been able to get away with faxing less, because most companies will accept an emailed PDF file rather than a fax. I’m expecting the new equipment to pay for itself within a year, between reduced costs and increased efficiency.

5. Don’t skimp on insurance. Insurance is the bogeyman of the self-employed. It’s expensive, but it’s not smart to go without. I’m more fortunate than many freelancers because I have a part-time day job that gives me access to affordable health insurance. These situations, while hard to find, do exist. Other insurance solutions for the self-employed include joining a professional organization that offers group insurance rates to its members, or buying a high-deductible plan with a Health Savings Account. (You can see other Consumerism Commentary posts about insurance here.)

Believe me, I’m thrilled that I’ve graduated from writing at the dining room table. But now that I’ve got the basic ingredients to run a modest but successful freelance writing business, I need to make sure to keep my costs down and avoid the temptation to ratchet up my business expenses year after year.

Has your small business experienced lifestyle creep? What are your strategies for keeping your overhead low?

This is a guest article by VCMcGuire, one of six finalists interested in being Consumerism Commentary’s staff writer.

Photo credit: Kaspars Butlers

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On July 20, TIAA-Cref will be holding its annual participant meeting. There is an effort underway to encourage the company to be more socially responsible and accountable to its customers, and representatives will be attending the meeting to bring any common problems directly to the board’s attention.

Are you having customer service problems with TIAA-Cref? Please see the instructions below. Here are my past notable experiences with the company.

In March 2006, I scheduled a transfer from ING Direct to create my first SEP IRA on April 7, leaving enough time for the account to be created before the tax deadline. I noticed the problem the day after the account should have been created. The company did not create the account nor did they deduct funds from my ING account. There was still a week before the tax deadline, so I was not yet up in arms.

By April 18, 2006, the TIAA-Cref account had been created but they still did not deduct my funds. This was after the tax deadline, so I was very concerned that the funds would not be attributed to my 2005 SEP IRA. I had difficulties getting the correct department on the phone.

My 2005 SEP IRA was not funded until April 28, 2006, and my level of concern was much higher. I spoke to an account representative who assured me that even though they were late, my money would be applied to 2005′s tax year and I would get April 7′s price for the investment. My account information online confirmed this.

Fast forward to January 2007. I received my received my tax forms from TIAA-Cref which indicated my SEP applied to the 2006 tax year. I did eventually have this issue resolved, but it surfaced only one week after I reported that thousands of people were having problems with TIAA-Cref. Customers could not access their money, didn’t receive their payments, and couldn’t get in touch with any customer service representative who could fix the problems.

The company acknowledged the problems and attributed the mishaps to implementation of a new computer system. This excuse carried on as the problems did for at least a year, with updated in March and June 2007. Even today, visitors are still voicing their concerns with TIAA-Cref in these comments this year.

Most people’s problems were a lot more frustrating than mine, involving restricted access to money and missing payments from the company. Although I think it may be too late, Neil Wollman, an author who has been following TIAA-Cref’s activities as a socially responsible company over the past twenty-five years, is looking to speak up for consumers at the company’s annual meeting later this month.

If you are currently having issues with TIAA-Cref that you have not been able to resolve by going through the normal channels, please let me know by commenting here using an email address where you can be reached or email me directly at flexo at this domain name. I will pass your information along to Mr. Wollman who will speak to the board of directors on your behalf.

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Personal Balance Sheet, September 2008 ($171,916, -0.8%)

by Flexo

Every month, I publicly review my personal financial condition. If you’re wondering why I post under a pseudonym, Flexo, this is the primary reason. I’d prefer that those who know my in real life, except for a few individuals, are not aware of this information. Reviewing my finances online helps me be accountable for my ... Continue reading this article…

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Ten Things to Do With $1,000 (Plus 21 More)

by Flexo

If you’ve suddenly come upon $1,000 you didn’t have the day before, you may get the urge to celebrate. $1,000 doesn’t open many new opportunities to you these days, but there are a number of options. Kiplinger has published a special with 37 ways to invest $1,000, but I have a few suggestions of my ... Continue reading this article…

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Taxes Complete and SEP IRA Funded: Next Time With a Professional

by Flexo

I spent a few hours yesterday completing my tax return. Although I had wanted to work with a tax professional, my procrastination interfered with the plan. It wasn’t as complicated as I expected, but there may have been some deductions I missed. I owe a few thousand dollars, which was less than I originally anticipated ... Continue reading this article…

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This Month in the Archives: Financial Ratios, Wage Inequality, and a Housing Bubble

by Flexo

If you’ve joined Consumerism Commentary within the past year, you might have missed out on what was published here previously. Here are a few articles from January in past years to catch up. Stay current with the articles here by subscribing to the RSS feed. From the Second Half of January 2007 Suze Orman Teams ... Continue reading this article…

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