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The best online savings accounts offer high interest rates and great customer service. Savings accounts, particularly so-called “high-yield” savings accounts, are best for money you might need within a year. Any money that you don’t want to subject to the short-term risk and volatility in the stock market should be held safe in a savings account, earning as much interest as possible. Your emergency fund should primarily consist of money held in a high-yield savings account.

“High-yield” is unfortunately a bit of a misnomer these days; a decade ago, interest rates were 4% and 5% among select savings accounts and money market accounts. Today, the best rates are all below 2% while a fair amount are still hovering around 1%, many rates are now dipping below the 1% mark. This trend will continue until banks need more cash from depositors.

Interest rates. Interest rates are important because money shouldn’t lose too much purchasing power. In a perfect world, interest rates offered by banks should beat inflation while preserving the balance without risk. I am not aware of any bank offering a savings option with ongoing interest rates high enough to beat inflation, whether measured by the government-reported CPI-U or by any other meaningful measure of consumer prices. Nevertheless, if your savings is at a brick and mortar bank earning below 0.25% APY, choose one of the better options below.

Customer service. When evaluating customer service, there are two important factors to consider. The best banks offer all account maintenance and transfers through a professional, reliable, and easy-to-navigate website. Secondly, live customer service representatives should be knowledgeable, helpful, and available, although customers should have to deal with a representative infrequently if at all.

Based on my own experiences and reviews from other Consumerism Commentary readers, here are the most-recommended accounts for short-term savings. All of the listed interest rates are current as of May 2012, but they are subject to change by the banks. Although I have nine accounts listed below the table of rates, you don’t need to have accounts with that many different banks. Choose one that fits you the best.

First, here is a list of the latest interest rates. Following this table, I offer a few of my own observations and opinions about savings accounts from nine popular online banks. Read the full article →

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Saying goodbye to my salary and employer-sponsored benefits should mean that I should be looking to cut back my expenses for a little while as I work on making up for that loss through increased income. This weekend I had my last hurrah, spending money for a new professional-grade digital camera. I had been saving up for a new camera throughout most of 2010, transferring money every few weeks into an account at SmartyPig, until the goal was fully funded last month.

The new lenses I’ve been eying will have to wait.

Here are some of the articles I enjoyed this weekend.

A 22-year-old MetaFilter user asks how he can get a credit card without any credit history, particularly after being denied by American Express and Citibank. The easiest cards to qualify for are secured (pre-paid) credit cards, but as an alumnus, he might also have success with credit cards marketed directly to alumni, branded with his former college or university. I’ve started getting new solicitations for credit cards branded with my former university, and this is after more than ten years since my graduation date.

One of my first credit cards was one of these branded cards marketed to alumni.

J. Money got fired! He was getting ready to quit his job anyway, but getting fired can sometimes be a better deal. His employer was in trouble, and he wasn’t the only employee to get laid off. Sometimes it’s easier when the decision to leave is made for you. I quit my job a few weeks ago, offering two weeks’ notice. I probably should have done it years ago, but it’s difficult to live life waiting for others to make decisions for you.

Have you finished shopping for Christmas gifts? A few weeks ago, I offered a number of gift ideas for under $100. Recently, Len Penzo shared three presumptuous gift ideas — gifts you shouldn’t consider. As Len points out, gifts should not cost the recipient money. Read the full article →

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It’s easy to fall into financial habits. Even people who consider themselves inflexible can grow accustomed to a financial change after time. That’s the beauty of automation — an automatic 10 percent transfer to a high-yield savings account every time you receive a paycheck eventually becomes painless.

Habits aren’t always perfect; just as you adjust to your surroundings, it’s easy to forget the situation that inspired the habit, or even worse, that the automated transfer is even there. I suppose it’s easier for things to get lost when you have 60 or more financial accounts like me rather than fewer than ten like most normal people. (I have so many because I continually open new accounts of various types to review for Consumerism Commentary; without this website, I wouldn’t be such a collector.)

I’m making a few changes to my habits.

First, I have been using SmartyPig as a goal-oriented savings mechanism. Every other week, coordinated with my paycheck, $170 has been automatically withdrawn from my ING Direct checking account and deposited into my SmartyPig account. My plan when initiating the automatic transfer was to set aside money for a new digital camera, but since then I’ve decided I’m fine with my current equipment, which admittedly has expanded otherwise since initiating the savings goal, and I probably won’t buy a new camera for another year.

Now that the goal is complete, SmartyPig has stopped the automatic transfers.

I’m in the process of changing my method of dealing with charitable contributions. In the past, I’ve given to charity towards the end of the year. Last year, I matched Consumerism Commentary readers’ charitable donations for Thanksgiving in addition to giving independently to a few of my favorite causes, and I might do the same this year. I’m stepping up my charitable involvement by adding an automatic monthly contribution to my charitable gift fund which I will then use to grant donations to organizations as needed.

The disadvantage of using a charitable gift fund is my employer will not match funds. To have a bigger effect on an organization, as long as I am employed, I usually give directly the charity and submit the paperwork for my employer to match.

One of the biggest factors for me in growing wealth for retirement is the SEP IRA. Self-employed individuals can enjoy a high maximum on tax-deferred growth, and anyone can be self-employed to an extent. In the past, I’ve waited until tax time to fund each year’s SEP IRA, but now I’ll be making an automatic contribution of $1,750 on a monthly basis.

Still for me to consider is whether I should begin investing in a fund for a theoretical future child’s education. The tax benefits are helpful, but there’s no guarantee I’ll ever have children. The penalty for not using funds for educational purposes is steep, so although I may be missing out on some gains, I think I’d rather wait until I know children are in my future.

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Here is what’s going on with some of my favorite online banks.

For the next two months, ING Direct will be offering cash back for customers of the bank’s paperless checking account, Electric Orange. Every time a customer uses the ING Direct debit card for a purchase of less than $50, 1% of the purchase price will be added to the account.

There is a new Electric Orange debit card on the way to all account holders, but the 1% cash back offer will be available to purchases with either the old card or the new card.

Earlier in September, the SmartyPig saving application — a layer that sits atop accounts at BBVA Compass Bank — lowered its interest rate. Previously at 2.15%, the rate now sits at 1.75% APY. Accounts held at SmartyPig are not as liquid as a typical savings account because partial withdrawals are limited. My SmartyPig review explains this further.

In a few days, EverBank will be launching a new website. Since my initial review which included some difficulties with the application process, I now have a more favorable opinion of the bank since I’ve been a customer. The website redesign promises to be a welcome improvement over the current interface, featuring sensible and simplified navigation. I haven’t seen a preview, but it’s hard to imagine the new look won’t be an improvement.

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ZYNC℠ from American Express 10,000 Bonus Points

by Flexo

American Express is best known for their charge cards. In June, Tom Dziubek spoke with an American Express representative about a new addition to their charge card family, anew card geared towards young professionals. ZYNC℠ from American Express is a new charge card specifically designed for students and young adults with above average credit that ... Continue reading this article…

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EverBank $75 Cash Bonus for New Money Market and Online Checking Accounts

by Flexo

If you take a look at our best online savings accounts page, you’ll notice EverBank resting in the number two slot. In terms of true online banking institutions, this bank is worth mentioning because EverBank offers a variety of money market, checking, and CD accounts that the first-listed bank, SmartyPig, does not have. To increase ... Continue reading this article…

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Track Savings Goals With Mint.com

by Flexo
mint[1]

Mint.com added a new feature this week to its online personal finance management software. Like SmartyPig, the new focus is on savings goals. I’ve recently become a fan of SmartyPig’s approach to goal tracking, so I was interested in seeing Mint.com’s new feature. In addition to tracking your account balances as any other personal finance ... Continue reading this article…

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A Review of PerkStreet’s 5% Cash Back Debit Card and Checking Account

by Flexo

PerkStreet Financial, a company that launched just over a year ago has decided to kick things up a notch by offering something new in addition to their online checking account. Previously, PerkStreet enticed customers with a $50 cash bonus for signing up a new account, then 2 percent cash back on all non-PIN debit card purchases ... Continue reading this article…

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