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I’m an accidental entrepreneur.

I never quite fit in with big hierarchical systems, like public education (as a teacher) and corporations. Getting things done, particularly accomplishing various things the way I wanted to accomplish them, has always been a struggle for me in these structures. I knew from the day I started working at a corporation after leaving a small non-profit arts agency that I would never quite find my bliss or even thrive in that type of environment. I remember thinking that my first job, an administrative type of position, didn’t add any value to the world. The position only existed from a pure corporate need, not a societal need. If the corporation weren’t as big as it was, my job function would be unnecessary.

There were other options for me to consider such as owning an independent school of some type or creating an arts foundation, but those goals required two things I did not have at the time: money and experience. So I stuck it out in the corporation for more years than I would have liked, and I put energy into hobbies like writing and blogging.

My hobby became a business over time, and you can see this in its incarnation as Consumerism Commentary. While all I was doing initially was learning how to become the chief financial officer of my own life, I became the CEO of a company that was helping me attain that first goal. Being a CEO has been outside of my comfort zone, and I’ve made a number of mistakes over the last few years. The experience has been one of growth for me, and I believe I’ll eventually get the hang of running a business and accepting the fact that I am an entrepreneur.

In the past, the word “entrepreneur” has always been associated with a negative connotation for me. I viewed people who called themselves entrepreneurs as people who knew exactly what to say to manipulate others into relationships. They’re savvy, smooth, and disingenuous; they see all communication and relationship-building with a purpose in mind — building their own business and growing wealth for themselves.

Now that I’ve become what other people often call an entrepreneur, I’m dealing with this cognitive dissonance. What other choice did I have, though, to work for myself? I was out-of-place in formally-structured work environments, particularly where I wasn’t free to take whatever approach to my work I wanted, when I wanted. I may have misjudged entrepreneurship, but I still see this type of posturing in my daily experiences operating Consumerism Commentary.

To add another layer to the idea of entrepreneurship, with the employment market still very much in favor of employers, the trend in financial advisory media towards working for oneself has increased in volume — in both senses, quantity and amplitude. I do agree that by finding a way to work for yourself removes employers from the picture, giving you much more control over your financial destiny. (A portion of that control just moves from an employer to potential clients or customers, however.) A typical advice-based article attempts to convince all corporate drones to leave their unfulfilling job and start their own businesses.

Meeting RoomTaken to the extreme, a nation of business owners wouldn’t work. This advice, however, might inspire a small portion of readers to crash through their psychological barriers and find a way to add value directly. Not everyone will be a successful entrepreneur.

I think there are certain personality traits that lend themselves to being a great business owner, first from a Myers-Briggs perspective, where the best business owners likely have a profile of “ENTJ.” (After some quick research, I’m right on the money with this assessment; the ENTJ type is often called The Executive type.) For contrast, I am an “INFP.”

  • Extraversion. Dealing with business issues is much easier for someone on the Extraversion side of the first dimension. This would be someone who feels energized after dealing with people. I find certain aspects of dealing with people on a business level very draining, though I am comfortable being among large groups of people. I am slightly on the Introversion side of this dimension, but a Myers-Briggs Step II assessment reveals that this is slightly different from my core personality, which would call for a stronger Introversion score.
  • Judging. While my personality traits register on the Feeling side of this dimension, a Judging tendency helps people lend themselves towards the same working structures I’ve never been comfortable with. The same trait that encourages the hierarchical approach to business, helpful when working in school systems and large corporations, is also beneficial to running a business. I’ve also been uncomfortable judging the sincerity of people I’ve worked with in the past. Many of my mistakes I alluded to above are related to my impressions of people.
  • Self-motivation. Without a boss providing guidance and deadlines, the responsibility for performing rests only with the business owner. I find that motivation is much easier when you own the process. Like students who perform better in college when they pay their own tuition, an entrepreneur’s business is all about that one person. The ability to design a business based around something you’re passionate about or particularly skilled at will infuse motivation into many people who’ve struggled with this in other employment settings.
  • Forward-looking and big picture. Anyone who is content with repetitive tasks or would prefer to perform a job by following a step-by-step guide may not be best suited for a life of entrepreneurialism. Running your own business requires looking beyond the next step. It involves always considering the big picture and the ability to define goals. Not everyone is suited for this level of thinking.
  • Determination. From the outside, determination can look like stupidity. Being determined in the face of critics, refusing to give up regardless of what someone else might think of your abilities or your business’s potential is essential to becoming successful. Not only that, but considering businesses often fail, being serious about working for yourself requires the ability to brush off the failures and use them as an opportunity to learn about the business and about yourself.
  • A careless attitude towards money. Many entrepreneurs have succeeded because they have had the financial means to go after their dreams. If you’re already wealthy, you can stand to take some risks with your business. Someone less established financially would find it much more difficult to justify the risks. For a business like mine, there was not much financial risk at the beginning. I did, however, spend almost all of my waking and some of my sleeping hours to finding a path to success, to the dismay of those who sought to spend more time with me.

    The concentration on my own business most likely affected, though probably in a small way, my ability to focus on and care about my day job. I may have missed out on promotions because I wasn’t going beyond my job scope, I was using my own time to build a business. In the end, it was the right decision for me, but it could have easily gone another way. I would have ended up with a continued low salary and no income on the side. From a truly financial perspective, starting a business can be a careless risk. Good entrepreneurs accept this or ignore this, or are just unaware of this.

  • Obsessive-compulsive. With the biography of Steven Jobs due out soon, a lot of media attention has surrounded his attitude, particularly his obsessiveness. In the book, Jobs is described as not settling for anything less than perfection all the time, and perfection in his opinion could rarely be defined before him. He would know it when he were to see it.

    From a design perspective, this has shown to be immensely perspective. As Malcolm Gladwell said in his coverage of the biography, “The great accomplishment of Jobs’s life is how effectively he put his idiosyncrasies—his petulance, his narcissism, and his rudeness—in the service of perfection.”

  • Generalist. Today’s economy seems to appreciate specialists over generalists, but I see the opposite as being the better approach to a fulfilling life — and generalism is an approach particularly suited for entrepreneurship. Large companies have the need for specialists, people who are very good, excellent, or best in the world at doing one particular thing. This can be a very narrow skill. An entrepreneur who starts a company from the ground up, particularly with limited resources at the beginning, needs to be able to handle many different types of tasks and goals, at the same time, while holding herself to a very high standard.

    As the business grows, there can be adjustments. When struggling and to build their business, the founders of Yahoo brought in a CEO from the outside because running the company at a certain level required skills the founders couldn’t quite meet on their own. During the start-up phase, however, the entrepreneurs needed to find a way to tackle all the hard tasks. In this respect, being a jack of all trades, master of none is the best approach for an entrepreneur, provided that this particular jack is a very skilled jack in all trades.

Leaving traditional employment structures behind is not for everyone, and the advice we often see telling everyone to quit their job and start a business can be largely ignored. If you aren’t predisposed towards at least a few of these personality traits, success will be very difficult. If, however, you don’t have these traits in your system, you can train yourself to be comfortable with the actions you would be taking if these traits were embedded in your personality. Acting against your personal profile can be very stressful, though, and might lead to an unsatisfying conclusion.

What do you think about being an entrepreneur? Is it something anybody can do with a little practice or are there certain personality traits necessary for success? Would you consider starting your own business if you felt it was a better path to greater financial well-being over time?

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Education and experience are necessities for increasing your human capital, with human capital as an approach to looking at your potential overall worth, a grand analysis of which your financial net worth is only a part. With education and experience, you have the ability to become a versatile subject matter expert. As a recognized expert, you would add another layer to your measurement of human capital.

There are two kinds of experts. The first kind of expert you can identify easily because individuals who fall into this category typical market or advertise themselves as experts. Self-declared experts tend to be people who are more interested in selling something than any other professional goal. Selling something, however, is key to financial independence, so we can’t put off that particular skill.

True experts, however, are recognized within their fields, and that recognition sometimes requires a little marketing in a crowded field. But you can’t just say you’re an expert without something to support the claim, as when your expertise is called upon, you will be required to live up to your name. If you choose to “fake it before you make it,” you should hope that your claim goes unquestioned until your education and experience catches up with your marketing.

Malcolm Gladwell, author of Outliers: The Story of Success, came to the conclusion that the key to success in any field is the “10,000 hour rule.” You need to practice any activity, whether that be writing, performing a musical instrument, or policing the streets a minimum of 10,000 hours in order to excel. That’s the baseline. After 10,000 hours of education and experience, you will likely see success and perhaps recognition within your field.

Being an expert requires more: admiration within your field. Other successful individuals should be looking to you as an example. Expertise comes in a variety of different levels. You may consider any of the following an expert, using physics as an example because I’m currently reading a biography of Albert Einstein.

  • Everyday expert: Your college physics professor, who holds a PhD and has published research in a peer-reviewed journal.
  • Respected expert: Your graduate-level physics professor, who has published innovative research and several books about physics or a specific topic within physics.
  • Renowned expert: An adjunct physics professor at a major university, who is called upon by companies and government organizations for advisement.
  • Revolutionary expert: A physicist who changes the way we understand the world, such as Albert Einstein.

While the above examples are centered around academia, there are equivalents in the private sector as well.

Specialism vs. generalism

There are two approaches to becoming an expert. The first is to focus your expertise on a fine point and drill down deep into a slim area and the other is to widen your angle to add to your versatility across many aspects of the same field. The specialism vs. generalism is a lively debate, and each approach has its benefits. While I favor the generalism approach and the concept of a Renaissance man (or woman), either path can gain human capital.

With the specialist approach, the increase in human capital comes from the notoriety you will gain from people in your field; as long as your particular focus continues to be relevant to the world and to your industry, your recognition as an expert will keep your talents in demand.

I often use Ron Howard as an example of the generalist approach. From his time as Richie Cunningham on the sitcom Happy Days, he worked hard to expand his skills beyond acting, seeking a mentor in the form of Garry Marshall and experience behind the camera. Ron isn’t remembered today for being one of the world’s greatest sitcom actors, but for being a highly-respected producer and director within the industry. Ron’s talents will always be in demand.

Both categories are experts, and both benefit from an increase human capital. I tend to think that the boost is greater for a successful generalist, but it may be more difficult to gain the advantage as expert generalists are not as easily recognized as expert specialists.

Teach others

Seeking out a mentor who success you respect is a great way to acquire valuable insight, but little is more effective than becoming a mentor. As a mentor, you are required to thoughtfully consider the choices that you’ve made to accomplish your success thus far. The process of teaching and leading others often elucidates your own philosophies and paths, connecting the dots from your adventurous onset to the present day. If you’re asked to give advice, you might, on the spot, come up with a tactic that would help yourself.

This has happened to me many times. I talk to many financial bloggers, for example — split relatively evenly between those who I’d like to learn from and those who intend to learn from me (although I believe I have much to learn from everyone). Almost every time, I gain some insight that proves to be invaluable or potentially helpful whether from myself when discussing my thoughts on a topic or from the other party.

Perhaps this also comes from my background in education. As a teacher, you are on the spot, forced prepare for your lessons by knowing the issues inside and out. This preparation is necessary because many of the most involved students ask questions and offer challenges.

Getting the word out about your expertise

It doesn’t help if you’re an expert who nobody knows about. It does help, but being known as an expert — if you are in fact an expert, not a charlatan — is better than being an expert locked in your basement without any publicity. I am not a fan of the approach that calls for calling oneself an expert. If everyone who called him or herself an “expert” truly was exceptional, there would be no value in being an expert.

Here are some tips for sharing your expertise with the public.

  • You should have your own website. This is a minimum. The website should be personal in nature, should preferably include updated content like a blog, and should include evidence of your expertise without explicitly calling yourself an expert.
  • You should be published. Writing a book is usually not a good money-making venture in the short term. Even best-selling authors calculate they earned roughly minimum wage for their time writing and promoting. On the other hand, being a published author increases the value of your “brand,” solidifying your place as an expert.
  • If publishers aren’t interested, self-publish. Working with a publisher lends credibility to yourself, but not everyone can reach that level due to the subject matter being too risky for a major publisher to invest in and market. Anyone can publish a book on his or her own, so this in itself doesn’t add to credibility. If you’re able to market it well, a self-published book may attract some attention, but it’s only a good choice for those who can’t find a publisher.
  • Use radio and television. Target media that have audiences similar to your potential audience, and find ways to get noticed by the producers. Agents and public relations firms help with this, though some charge you by appearance.

What are your suggestions for becoming an expert? If you are an expert, how did you get to that point?

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If you’re upset about Bank of America charging a monthly debit card fee or any other fee, if the bank has a policy you don’t like, or if you just have no need for this company’s particular set of services, consider closing your Bank of America account. There’s an initiative called Bank Transfer Day encouraging customers to remove money from large banks before November 5, 2011.

In a perfect world, every bank would make it very easy to close accounts. For the most part, they want to keep their customers, and will often request that anyone wishing to close their account talk to a retention specialist. These specialists are often empowered to offer a few incentives to remain a customer of the company, including waiving fees for a period of time. It’s a tactic that sometimes stops people from leaving, particularly those who do really want to stay. It’s a negotiation technique used with employees in the corporate world; if your company wants to keep you, when you threaten to quit they might make it more attractive for you to stay.

Bank of AmericaIn most situations, if you want to quit, it’s better to quit than accept a peace offering without solving the problem of not wanting to be there. So it’s best to avoid or ignore the retention specialists who want you to stay with a bank.

Note: Some readers have had success by entering an online chat with a Bank of America customer service representative and asking to have their accounts closed. Some readers have said that they were unable to do so.

Before you begin the process described below, log into your account and initiate a chat. You may find the closing process is as easy as sending an instant message. The Bank of America website has been non-responsive or slow over the past several days, so accessing online chat may be impossible or difficult.

If you are unable to access your account online, or if you are and a representative who answers your request live is unable to close your account, you might need to proceed through the longer process, and this process varies depending on the state in which you reside.

To close your account at Bank of America, you should just be able to walk into a branch, withdraw your funds, instruct the teller to close the account, and walk out a free man or woman with a cashier’s check or cash in hand. It’s not always quite this simple, however.

California, Idaho, and Washington are the only states that officially let you close your account just by walking into a bank branch, according to Bank of America’s official procedure. Residents of all other states must follow a different process, but I find it hard to believe that any American can’t walk into their local branch and get this done. Bank of America insists that most customers throughout the country — those living in the 47 states not mentioned above — send a letter stating your desire for the bank to close your account and describing how the remaining funds should be distributed to you.

For example, your letter might state that you want to receive your funds via check to an address you provide, or you might request that your funds be transferred via ACH to the external account you specify (including the destination’s routing/ABA number and bank account number). The letter, including a signature from each account holder, must be sent to this address:

Account Closure, FL1-300-02-07
4109 Gandy Blvd
Tampa, FL 33611-3401

You can verify the process for closing your Bank of America savings or checking account by visiting the bank’s website and finding the answer in the frequently asked questions list after providing the state in which you reside. Once you close your account, consider depositing some cash in a high-yield savings account or a credit union.

Do you plan to cancel your Bank of America account? If so, why? If you have closed your account, what did you think of the process?

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How to File Your Taxes for Free

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The federal government can only operate with the help of the millions of individuals who earn income in this country and dutifully pay taxes. You would think that, in order to ensure a smooth revenue stream of considerable size, the IRS would make filing taxes as easy and painless as possible. That’s obviously not the case, considering the tax code is one of the most confusing human inventions on the planet today. The IRS does ensure that filing federal tax returns is completely free for millions of Americans with the help of a select number of software companies, provided the taxpayer meets a few eligibility requirements. If you can file your federal taxes for free, do so. There’s no point in spending unnecessary money.

If your taxes are complicated, and you require a professional to review or complete your forms, or you require some features not available in the free editions, then go ahead and pay for software or pay a professional. For the cast majority of Americans, free e-filing is a great option.

Starting with the most popular software companies, here are the best options for filing your taxes for free.

TurboTax Choose EasyTurboTax Online. TurboTax tops the list because they are fast to adjust to tax law changes, it’s part of a large company that has a strong reputation for personal finance, and there is a large user community for peer-to-peer support. The TurboTax Freedom edition is free for e-filing if any of these criteria apply to you:

  • Your adjusted gross income (AGI) is $38,000 or less, or
  • You are active military with an AGI of $58,000 or less, or
  • You qualify for the Earned Income Tax Credit (EITC)

I’ve used TurboTax in the past, and here is a TurboTax Online review as of the latest version of the software. If you live north of the border, you’ll need to access TurboTax Canada.

Save 25% on H&R Block At Home Online ProductsH&R Block At Home. H&R Block’s primary business is in seasonal storefronts where taxpayers can bring their financial documentation into a specialist to work through the forms in person. The company also offers the “At Home” filing service for those who like the do-it-yourself approach. While the company normally charges for federal tax filing, if you use the At Home service and meet the following condition, you can e-file your federal taxes for free.

  • Your adjusted gross income (AGI) is $58,000 or less, and
  • You are age 51 or younger

Here is my review of H&R Block’s At Home software, updated recently to reflect the changes since last year.

Free TaxAct. When TurboTax was no longer free for me, and before moving to an accountant to handle my business, I was still able to e-file for free using TaxAct. TaxAct doesn’t have the brand strength or the large community of the two above software services, but the calculations are correct and the system that guides you through your calculations is just as complete. You can e-file your federal taxes for free using Free TaxAct if the following conditions apply.

  • Your adjusted gross income (AGI) is $58,000 or less, and
  • You are between the ages of 19 and 55 inclusive

eSmart Tax powered by CompleteTax. To e-file for free, your AGI must be less than $58,000 and you must be age 51 or younger.

TaxSlayer. TaxSlayer offers free e-filing for taxpayers with an AGI of $58,000. You must be age 25 or younger or 65 or older, which limits the qualification to a smaller population.

Other free e-filing options are limited by the state in which you live in addition to other limitations similar to those above.

The deadline is approaching fast, and maybe taxpayers wait until the last possible minute to file. I suggest starting as early as possible, once you have all the information you need, to ensure you don’t encounter any delays or glitches. I have never heard of there being any software problems at the last minute, but it’s better to be safe than owe penalties to the government.

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Working With a Financial Adviser: Selecting the Right Planner

by Flexo

This is a series on finding, selecting, and working with financial advisers or planners. Recently, I evaluated the types of financial professionals and described the various professional certifications to help readers start on the right track. This article looks at the research you can do to narrow down your choices, getting you to your initial ... Continue reading this article…

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Working With a Financial Adviser: Demystifying Certifications

by Flexo

This is a series on finding, selecting, and working with financial advisers or planners. Recently, I evaluated the types of financial professionals to help readers start on the right track. This article looks at the varied professional designations and certifications. With a number of organizations granting different types of financial certifications, it’s easy to get ... Continue reading this article…

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10 Tips For Buying a Rental Property

by Sasha

This is an article written by Sasha, former Consumerism Commentary staff writer. In 2007, Sasha shared her experiences with purchasing and managing residential rental properties and the lessons learned. The articles were published in a series of ten. I’ve re-edited the pieces and consolidated the great advice into one article. Looking to diversify your investments ... Continue reading this article…

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What It Takes To Really Succeed

by Flexo

While half-watching the Primetime Emmy Awards last night, I considered what it must take to be the best in an industry. From what I could glean from the broadcast, and from what I’ve seen in my own life, winners share intense focus, hard work including sleepless nights, strong talent, moral support, and no tolerance of ... Continue reading this article…

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