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Consider your personal human capital as an addendum to your net worth when evaluating your overall worth. While your net worth is a good financial measurement, your human capital is a good predictor of how you’ll handle opportunities to grow in the future. In an unsteady economy, those with better developed human capital have an advantage. One way to increase your human capital is to volunteer your time with organizations.

Recently, I wrote about gaining more experience as a way of boosting your human capital, making your skills more valuable to others, particularly potential employers or clients. Kyle from Amateur Asset Allocator promptly offered this feedback on growing human capital:

Volunteer work! Most charitable organizations are desperate for volunteers so it’s not incredibly difficult to get yourself in charge of something, even if it’s something small.

Habitat for HumanityThe organizations requiring volunteers benefit greatly from passionate individuals who are ready to get to work. Without volunteers, many non-profit organizations, including religious institutions, would never be able to provide services as broadly or as deeply as they’d like. These organizations are usually not businesses that create revenue by selling products to a consumer, and the opportunity to generate income is low. Relying on donations or government support for funding, volunteers play a vital role. The bigger an organization’s the mission, the more volunteers they’ll need to get the work done.

This demand for volunteers creates a great opportunity for those willing to dedicate time to the advancement of a cause. Volunteering is always the most beneficial when you can align yourself with an organization whose mission matches your values.

  • If you are religious, your church, synagogue, or mosque could have opportunities for you.
  • If you are driven to help find a cure for a disease, there is likely an organization that promotes awareness or raises funds with the intent of helping affected families and encouraging research.
  • For those passionate about arts, there are likely several non-profits in your proximity that relate directly to your passion.
  • Social issues like poverty are also served by non-profit organizations.

Gain leadership experience

If the boss at your day job undervalues you work and is reluctant to give you more responsibility, you’ll benefit from the opportunities that volunteering might present you. Since demand is high, any organization would value a motivated volunteer ready to help organize other volunteers, run events or manage campaigns. There are always openings for volunteers who are not seeking much responsibility, like those who help direct traffic at an event, but it won’t be difficult for a motivated volunteer to prove himself or herself as someone who can take responsibilities that require more skills.

I had a discussion yesterday with a friend whose husband has been having trouble moving to the next level in his career. The next level would be a management position, and he’s become a victim of the vicious experience cycle: He feels he won’t be hired as a manager without management experience, but he can’t gain management experience until he’s hired as a manager. This is always a tough barrier, but one solution is to volunteer for an organization. In many cases, you can accept leadership positions as a volunteer without having official experience, as long as you are capable and talented.

If you are a successful leader in your work as a volunteer, you can feel safe highlighting this work on your résumé, increasing your chances of receiving an offer for your first leadership position within your company or your career. This is even better if your volunteer work is somewhat related to your vocation.

Increase your confidence

Don’t be surprised if you find yourself more self-confident after volunteering for a cause about which you’re passionate, particularly if you do have a leadership position. A side effect of many organizations’ missions is making a difference in someone’s life, and when you are a part of an organization that makes a difference, regardless of whether you have a leadership role, you feel better about yourself. Self-confidence, like other aspects of your human capital, is difficult to measure. It’s not a skill you can put on your résumé. It is, however, an attitude that permeates what you do, and it’s something that other people, including a hiring manager or a client, can sense.

Expand your network

Cultivating your network of colleagues, acquaintances, and friends is a major contribution to your overall human capital, and I’ll be addressing this in more detail in a following article. Volunteer work often introduces you to people you wouldn’t otherwise meet. This is a great advantage from a business as well as social perspective. By associating with a wide variety of contacts, you’ll begin to see connections between the people you know. It’s easy to see this on social networks where you can chart your circle of friends. As your network expands, you’ll see that people you don’t expect to know each other do, proving the truth of the cliché: “it’s a small world, after all.”

While these connections help understand your friends and colleagues better, broad networks that cross industries and interests can result in your having someone to turn to in a wide variety of situations. If you need advice on starting a business, chances are you know someone who has been through the process of getting her own business off the ground. With a broad network, whether you need a photographer or a plumber, someone in your network can help, either directly or provide a recommendation. Likewise, the bigger your network, the more you’ll be seen as a helpful resource.

Find the right opportunity

The first thing you should consider when planing to volunteer is how much time you can commit. One of the biggest problems that organizations face is a lack of quality volunteers, and by over-promising or making a commitment you can’t keep can increase the difficulty of operations for an organization you’re trying to assist.

Consider your passions. This isn’t your job. Since you’re not being compensated in traditional monetary form for your work, ensure you’re going to enjoy and find meaning in the work that you’ll be doing. The wok itself might not be fun — stuffing envelopes with fundraising mailers comes to mind — but if the organization stands for something you support, the work will feel worthwhile.

Volunteering can be expensive. Look at the costs. If you need to travel 100 miles three days a week just to get to the location where your volunteering takes place, you’ll be spending time to commute and money to travel, neither of which can usually be reimbursed. (Time is never reimbursable; expenses are only reimbursable if your organization happens to be able to afford that luxury.)

Have you ever volunteered for an organization? What were your experiences?

Official U.S. Navy Imagery

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People frequently ask me to share the best piece of financial advice I’ve ever received. Most recently, this was a common theme at the Financial Blogger Conference in Chicago. One company in attendance, creditcards.com, filmed and edited a video of various personal finance bloggers sharing their best piece of financial advice. I think it’s important for people to share what has worked for them, and their inspiration, as they succeeded in improving their financial conditions.

I find it difficult to remember my attitude towards money as a teenager. I just didn’t think about it often. I understood the importance of earning an income, I had a bank account, and I had occasional jobs as I was an older teenager, but I never placed any emphasis on money management. I didn’t think about budgeting, investing, or looking for income opportunities because I was mostly concerned with my extra-curricular activities first and academics second. I don’t recall my parents ever making money a real issue, and I’m fine with that; if kids can be protected from the added stress of financial management until they’re older, they’ll do a better job of making the most of their adolescence.

But I did sail through college and my first few jobs without thinking about my financial condition, and I eventually paid for it. I had student loan debt, credit card debt, and thanks to some other mistakes, unpaid speeding tickets, a suspended driver’s license, an auto insurance surcharge, and many other expenses and debts I could have avoided.

I didn’t always get along with my boss, but he was a leader whose primary responsibility included motivating a group of 128 talented teenagers and young adults through monthly weekend rehearsals during the fall, two-week camps during the spring, and a seven-week tour across the country during the summer. It was a music program, but it also presented the group of students with the opportunity to improve themselves and their approaches to life, with lessons that would stick with them and inform how they live each day in the future.

The advice that has stuck with me the most, although it didn’t sink in until years later and I didn’t recognize it at the time, isn’t a piece of financial advice. It’s advice about life, attitudes, and philosophy that can be applied to personal finance. While I don’t remember his exact words, it boils down to this: Every moment is a choice.

There’s nothing unique about this idea. The concept has been used by motivational speakers, like Patch Adams and Wayne Dyer who focus on making conscious life choices, and by others who see this idea as a call to connect better with a supreme being of some sort. I am not a big fan of motivational speakers or preachers, so I carefully select concepts that have meaning to me, allowing myself to think independently. I dismissed the idea that sleeping through an alarm clock was a choice. I dismissed the idea that arriving at the office late due to a traffic jam was a choice. I didn’t even stop to consider that my financial condition, thousands of dollars in debt, was a choice.

It wasn’t until I was out of a job and had no place to live that I started to reconsider my approach to life. I’m forever grateful to my father, who helped me re-start my life from a better position with financial assistance, and to his long-term girlfriend, who allowed me to reside in her house while I changed the direction of my life. My time there gave me the opportunity to look at the choices I made, accept responsibility, and move forward with a new approach. I took the idea that every moment is a choice and applied that to my finances.

  • I started paying attention to my finances. There’s a moment in the film The Matrix where Neo, the main character, accepts that he is “The One” and finally sees the world around it for what it truly is. This is a powerful awakening. I saw that I was in control of my life, and in order for me to be in control of my finances, I needed to know where I stood and where I was going.
  • I made decisions that improved my financial condition. Recognizing that without a car, my options were limited, I found a job that was accessible by train. It wasn’t an ideal job, but I eventually made it my own. With income, I was able to save, and I moved out as soon as I could to avoid being a further burden on family.
  • I educated myself. I started reading more about managing money, particularly the Motley Fool discussion board that focused on living below your means. This eventually led to me creating Consumerism Commentary as a place to track my financial decisions — the choices I was making to improve my life.

When you don’t live as if every moment is a choice, you leave decision-making up to the world around you. You are subject to the whim of chance, and if the outcome isn’t what you’d like, there is always an excuse. There is always some way to blame your circumstances. Here are some of the excuses I’ve used to avert responsibility in the past:

  • “The road was closed due to a car accident.”
  • “I’m not feeling well today.”
  • “I didn’t know about this bill.”
  • “My car broke down.”

All of the above may have been true when I said it, but they are results of choices I made — the choice not to anticipate road closures or live closer to the destination, the choice to keep myself healthy, the choice to manage my finances and organize my bills, the choice to take care of my vehicle properly. Yes, sometimes there are forces beyond one’s control, but for the most part, the choices we make can make those external forces less relevant.

With this article, I have a choice. I could use my advice to deliver a direct motivational call for readers to take an active role in their lives my looking at every moment as a choice, or I could present the idea of every moment being a choice as a concept that worked well for me, and leaving the choice of whether to accept this approach up to the reader. I’m not a fan of motivational speakers, so I choose the latter.

This idea isn’t just about finances, it’s a philosophy that helps anyone become more involved in their life. Life is short, and taking ownership and responsibility adds to the reward you feel with each success and the drive to improve after every failure. It’s a life philosophy but it ties so well into personal finance. I wish I had come to this conclusion earlier in my life, but if my past experiences were to be any different than they are, I’d be a different person in some unknowable way today.

What’s the best financial advice you’ve ever received?

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A few weeks ago, I was a live guest on Talk Credit Radio, hosted by Gerri Detweiler, on radio station WSRQ. We talked about my sordid financial history pre-Consumerism Commentary, in which I confess to owning a car without knowing how to maintain it or how to handle my traffic tickets. We also talk about the Debt Snowball method for getting out of debt and the advantages of the Debt Avalanche. In the show, Gerri and I also discuss what happens when you rely on financial automation.

You can listen to the interview here:

For more information, visit the Talk Credit Radio website.

Plutus Award FinalistAlso, now that the Primetime Emmy Awards are over, we can focus on a more meaningful set of accolades. Only a few days are left for all Consumerism Commentary readers to vote for favorite personal finance blogs. Consumerism Commentary is a finalist for these categories (and I’m honored):

  • Best Written Personal Finance Blog
  • Best Designed Personal Finance Blog
  • Best Personal Finance Blog, Single Author
  • BLOG OF THE YEAR
  • Lifetime Achievement Award

I am up against great competition, with many of my favorite personal finance blogs nominated for the variety of categories. I would appreciate your vote, either for Consumerism Commentary or for your other favorite blogs. The winners will be announced at the Financial Blogger Conference on Saturday, October 1.

Vote for your favorite personal finance blogs here.

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This is the second article in a series about methods of supplementing income with spare-time projects. I typically focus on the big changes people can make that result in earning significantly more money, but this series focuses on incremental income. The first article was about becoming a secret shopper.

A friend of mine is stuck in a job she hates. She’s been looking for a way out, but for financial reasons, is currently stuck in her position. One way she’s trying to earn some income is by buying items at low prices from a variety of sources and selling these items on eBay for a profit. The concept makes sense, because eBay is such an efficient market. Garage sales or yard sales are much less efficient because there isn’t a wide pool of potentially interested buyers to drive up the cost of a rare item. Nevertheless, people still use garage sales to sell unwanted items because they don’t want the hassle of creating an effective eBay listing.

Finding deals at physical shopping locations and selling those items on eBay can produce a healthy profit with the right kind of knowledge guiding the shopping prices. It’s also possible take advantage of bad eBay listings and flip products purchased online for incremental income.

Finding the right items to sell

Income potential for selling items on eBay is limited only by the seller’s ability to recognize good deals before purchasing. In this case, a good deal is anything that is underpriced based on the eBay market. This type of knowledge comes from paying close attention to completed eBay sales. It would be very difficult to understand the eBay market for all products, so it might make sense to focus on one or a small number of product categories, such as old books, magazines, dolls, vinyl records, or vintage clothing. As you gain knowledge and experience, you might have the confidence to expand into additional categories.

Book SaleKnowing the target prices for purchasing products, the price at which you will be able to earn a profit, is one step for finding the right items; next, you need to be in the right places to find a deal. Here are a few locations where you may scour for deals.

  • Garage sales and yard sales. Your local newspaper or local events website can help direct you to garage sales in the area. At garage sales, you can often be successful negotiating towards a better deal, increasing your potential profit if the item can be sold on eBay. There are two good times to visit garage sales: at the beginning, when some of the best deals have not yet had the opportunity to be scanned by other shoppers, and at the end, when you have stronger negotiating power and sellers who are motivated to get rid of their less popular items at any price.
  • Book sales. Libraries and schools often put collections on sale to the public once they’ve outlived their use. The key is to be able to cherrypick the best selections, spotting any editions that may be rare or collectible. That isn’t the only way to succeed, however. Often, at the end of sales, you may find that the selling organization offer deals where you can fill a box of any books and take an entire lot at a small price. Even with books that aren’t rare, you can make a profit by listing these individually on eBay or a book selling website of your choice.

    For an overview of what this can be like, take a look at the Bryn Mawr/Wellesley book sale, an annual event in Princeton, New Jersey. The claim to be the biggest book sale on the east coast, and many shoppers here are looking to profit by reselling their finds. Here’s a video.

  • Other eBay auctions. If you become adept at spotting auctions that are not well-designed and would not attract a lot of interested buyers, you may be able to bid a low price, win the auction, and turn the item around on eBay with a better listing to earn money. There are tools you can buy that help in this endeavor, but I wouldn’t suggest paying any money up front for a tool that can help with incremental income. Search eBay listings for popular misspellings, and you may find popular items with less traffic than they should have, if the correct spelling was used. Many sellers anticipate misspelled searches and use incorrectly-spelled words in their listings to draw more attention from potential buyers.
  • Flea markets and swap meets. Thanks to eBay, it’s less likely to find great deals at flea markets and swap meets. The more savvy vendors have moved the bulk of their operations online because of the greater revenue potential. Nevertheless, flea markets and swap meets could provide some opportunities for finding profitable items, but education and experience is more important than ever.

Building your eBay reputation

You can attract more potential buyers on eBay by being a good — and frequent — seller. Always offer good return policies and always communicate well with your customers. The feedback and ratings they provide will solidify your reputation as a trusted seller. The more you sell, the more eBay increases your status. The more business you do on eBay, the faster you will move up to and through the ranks of PowerSeller. The eBay PowerSeller badge is a somewhat important piece of advertising for your seller account, but it isn’t the only criterion that buyers are concerned about. Interestingly, as a PowerSeller, eBay allows a certain number of policy violations, but the more you make your selling approach friendly to buyers, the less you need to worry about that.

To build your reputation, you may want to focus on growing positive feedback from buyers, and that might require forgoing significant profit. Sell as many items as you can handle, even for a bargain, to quickly receive the positive feedback you need to attract more discerning buyers.

Here are a few ideas that will move your reputation in the right direction.

  • Ship your items quickly after receiving payment and offer shipment tracking.
  • Respond to shoppers’ inquiries immediately.
  • Charge reasonable prices for shipping.
  • Always be gracious in your communications.
  • Leave great feedback for others.

eBay selling income potential

Unfortunately, the internet is full of promises of riches to be derived from selling items on eBay. Many such advertisements simply fail to subtract the cost of goods from their revenue, others just outright lie. However, it is possible to earn a living making a business out of scouring physical sales and inefficient eBay listings for deals, selling the best finds for a profit on eBay. My former co-worker’s husband made such a living, but I believe he would say that he wasn’t exactly rich and it was a hard, time-consuming job. He focused on music recordings, and really enjoyed music, so besides the potential revenue he was working with something he enjoyed. Furthermore, their entire apartment was full of stuff determined to be unsaleable or waiting to be sold. To do this well, you may need significant storage space while your items are being sold, and that could be a drawback.

More likely than making a living, this process has the potential to add a few hundred dollars to your bank accounts each month. Even this requires diligently finding only the best deals and attracting enough buyers on eBay. In the worst case scenario, you spend more for your inventory than you can make by selling on eBay, resulting in a loss. It’s a risky business, but you can reduce that risk with practice and by focusing your tactics on a specific category to start.

Do you have a profitable side business (or main business) selling or flipping items on eBay? What are your suggestions for success?

Photo: Phil Roeder

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Ignoring Bills Won’t Make Them Disappear

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Toyota Celica

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1258179684_02323f2532_b1

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