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If you qualify for the Bank of America overdraft lawsuit settlement, you may have already received a postcard in the mail from the bank. Here is information on the overdraft lawsuit, only one of many class action lawsuits against Bank of America. If you recently received a check from Bank of America for about $98, you have received a benefit from an earlier class action lawsuit pertaining to the bank’s debit cards. This article pertains to a later lawsuit regarding overdraft fees.

December 2011 update: While the judge has approved Bank of America’s settlement related to the overdraft class action lawsuit and has ordered Bank of America to pay $410 million, a member of the settlement class who objected to the settlement has filed a notice to appeal the ruling. With an appeal filed, it could take at least a year for the issue to be resolved. If the appeal is denied, customers may still be disappointed. With 13.2 million affected customers in the class and fees to be paid from the settlement fund to the lawyers and class representatives, the benefits each customer will receive are sure to be less than the value of a refund of even one overdraft fee.

Any compensation to affected customers is on hold until the judge enters the settlement and any appeals are filed.

Like many banking institutions, Bank of America processes debit transactions not at the time they occur, but in a batch, from largest to smallest. If they don’t still take this approach currently, they did in 2009 when a class-action lawsuit combined several other legal actions. 24 other banks in the United States and Canada were named in the class-action lawsuit, including Citigroup, Chase, and Wells Fargo.

The banks say that by ordering debits from largest to smallest benefits customers. For example, mortgage or rent payments are generally the largest debits, so they should receive priority and should be the first to be paid. This is not how it works in practice, however. The system is designed to make more money in fees, particularly from the paycheck-to-paycheck class of customers.

For example, five debits may be scheduled to post on a Monday:

  • $800 mortgage payment (check)
  • $200 purchase at the grocery store (debit card)
  • $100 withdrawal at a different bank’s ATM
  • $25 purchase at the book store
  • $4 coffee

That’s the order the funds will be taken from this person’s account. If there is $900 in the bank account, the mortgage payment will be processed, but the four other transactions will generate overdraft fees, one for each, likely totaling more than $100. If the debits were processed from smallest to largest, only the mortgage payment would cause a problem, and the check will bounce. This could cost the account owner less money, but a bounced mortgage payment could be troublesome.

In the more likely event that there is only $500 in this checking account, ordering debits from largest to smallest ensures nothing will go through without generating a fee. However, ordering the debits from smallest to largest, only the mortgage payment would bounce, and there would be no overdraft.

Bank of America will be paying $410 million to settle the class-action lawsuit, which also notes that the banks did not tell customers they could waive overdraft protection, allowing certain transactions to fail rather than paying a fee. Not every bank handles activity posting the same way.

The deadline to opt out of or object to the settlement was October 3. The official website for the settlement is bofaoverdraftsettlement.com.

Photo: Wonderlane
Reuters

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Xenocid is having a frustrating experience with US Bank. A customer service representative moved his account into a new tier, offering a free account with cash back rewards when using his debit card. Xenocid promptly received a letter saying they would start charging $25 per month for this free account.

Here’s his side of the story.

However lately when I was depositing some checks the cashier asked me why I have the simplest checking account without any extra perks? After all I had some money there and got a sizable monthly direct deposit and had a credit card with them, so I definitely qualified for their premium offerings…

Few days later I spoke with a personal banker and he happily converted my account to their premium offering, citing a cash back as one of their benefits… He looked at his screen and said that in fact I only receive cash back on my credit card transactions… It doesn’t work with my debit card at all. I have to use credit card. I said that this is not what he told me previously when he explained perks and benefits of this premium checking account. I even pointed to the booklet that HE showed me, which clearly stated that they have cash back for debit cards. He said that the booklet is old and they canceled cash back program for debit cards two years ago. I took my debit card and pointed to the “Cash Rewards” phrase printed right on its plastic surface asking does it mean “false advertising?” He parried saying that my card is old. I told him that my card was just reissued 2 weeks ago…

Two weeks later, I’ve got a letter from US Bank notifying me that I’m in fact not eligible for the “free” premium checking account and they are going to start charging me something like $25 a month for the privilege of being their client. Boy, I was mad!

The bank offered Xenocid free premium checking which included cash back rewards for using a debit card, then told him the cash back only applies to credit card usage, then told him he doesn’t qualify for the “free” aspects of the free premium checking account. This is the point where I’d move my money to another institution.

Banks and morons, part 1: US Bank

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