Comments on: Still Waiting for EverBank to Open My Account http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/ A premier personal finance blog, established 2003. Within, Flexo discusses his own experiences with money, and he and other authors comment on a wide range of personal finance topics. Thu, 31 May 2012 23:50:27 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Scott http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-197229 Scott Tue, 18 Aug 2009 14:13:15 +0000 http://www.consumerismcommentary.com/?p=7149#comment-197229 I have to say that Everbank is the worst bank I have ever considered using. I deeply regret the choice to open an Everbank account. The high interest rate was definitely the drawing point. But after filling out the application online, I had to PRINT it and MAIL it in. That should have set off alarms for me. Unfortunately, it didn't. I paid $8.00 to get a CASHIERS CHECK for $25500.00 which then sent OVERNIGHT to the tune of $19.00. So far this cost me $27.00. After a FULL WEEK, I FINALLY received notification that my account had been opened and that I would receive my account materials in ABOUT another week. OK, NOW ALARMS were going off. I emailed Everbank only to be told that I had to call to get my account number. Everbank "Doesn't email account numbers because it's not secure." So, I phoned per the instructions. The response I got was "Everbank doesn't give the account numbers out over the phone but you can request an email with the account number." I still had the email from the first rep, so I read it to the second. After being put on hold to get approval, I finally got my account number so that I could set up online access. I immediately logged in to set up online access, only to fine that ALL EFT transfers would take a MINIMUM of 4 BUSINESS DAYS!!! When you request the transfer, Everbank takes the money out of your account and holds it for 2 business days so that you can't earn money but they have 2 days to keep using it. Then, on the 3rd day they initiate the transfer. So, either the 4th day or perhaps later, you will finally receive your money. ABSOLUTELY UNACCEPTABLE!!! But I'm not done. Online bill pay is PAPER CHECKS CUT AND SENT. NOT EFT!!! As if this wasn't enough, my $255000.00 CASHIERS CHECK was held for a total of 3 weeks!!! CASHIERS CHECKS ARE CASH. So, needless to say I immediately removed my money as soon as the hold was finally released. I've only told you the major points and I strongly recommend that you avoid Everbank like the plague. I guarantee you nothing but aggravation, fury, loss of money, and everything else. In the instant, electronic society that we live in, this antiquated bank needs to give it up and go out of business. Please help me spread the word and put them out of our misery. I have to say that Everbank is the worst bank I have ever considered using. I deeply regret the choice to open an Everbank account. The high interest rate was definitely the drawing point. But after filling out the application online, I had to PRINT it and MAIL it in. That should have set off alarms for me. Unfortunately, it didn’t. I paid $8.00 to get a CASHIERS CHECK for $25500.00 which then sent OVERNIGHT to the tune of $19.00. So far this cost me $27.00.

After a FULL WEEK, I FINALLY received notification that my account had been opened and that I would receive my account materials in ABOUT another week. OK, NOW ALARMS were going off. I emailed Everbank only to be told that I had to call to get my account number. Everbank “Doesn’t email account numbers because it’s not secure.” So, I phoned per the instructions. The response I got was “Everbank doesn’t give the account numbers out over the phone but you can request an email with the account number.” I still had the email from the first rep, so I read it to the second. After being put on hold to get approval, I finally got my account number so that I could set up online access.

I immediately logged in to set up online access, only to fine that ALL EFT transfers would take a MINIMUM of 4 BUSINESS DAYS!!! When you request the transfer, Everbank takes the money out of your account and holds it for 2 business days so that you can’t earn money but they have 2 days to keep using it. Then, on the 3rd day they initiate the transfer. So, either the 4th day or perhaps later, you will finally receive your money. ABSOLUTELY UNACCEPTABLE!!! But I’m not done.

Online bill pay is PAPER CHECKS CUT AND SENT. NOT EFT!!! As if this wasn’t enough, my $255000.00 CASHIERS CHECK was held for a total of 3 weeks!!! CASHIERS CHECKS ARE CASH. So, needless to say I immediately removed my money as soon as the hold was finally released. I’ve only told you the major points and I strongly recommend that you avoid Everbank like the plague. I guarantee you nothing but aggravation, fury, loss of money, and everything else. In the instant, electronic society that we live in, this antiquated bank needs to give it up and go out of business. Please help me spread the word and put them out of our misery.

]]> By: Craig @ Money Help For Christians http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-196065 Craig @ Money Help For Christians Thu, 23 Jul 2009 14:07:12 +0000 http://www.consumerismcommentary.com/?p=7149#comment-196065 I had an Everbank account for about 4 months. I also had a painful experience getting the account open and then continually had issues with transferring funds. Not the kind of service I was looking for in a bank. I moved on to ING and have never been more pleased with a bank. I had an Everbank account for about 4 months. I also had a painful experience getting the account open and then continually had issues with transferring funds. Not the kind of service I was looking for in a bank. I moved on to ING and have never been more pleased with a bank.

]]> By: Greg http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-196018 Greg Wed, 22 Jul 2009 17:05:47 +0000 http://www.consumerismcommentary.com/?p=7149#comment-196018 When I attempted to open an account with Everbank, (a year ago) they sent me the application in the mail, and when I sent it in (WITH my check), I heard nothing. When I called them, they told me I couldn't have an account, because I was deceased (and were pretty snippy about it) . My Dad, who had a similar name, HAD died a couple of years ago, and Experian (and only Experian) had made a mistake and declared me dead. Rather than doing the minimal amount of detective work to determine I was still alive, Everbank refused to deal with me anymore (they DID eventually return the check), so I won't ever deal with them, and will in fact recommend no one else do so either. Admittedly, they do offer a good deal, I guess, but 'buyer beware'. I don't have a warm feeling about their intelligence or customer relations. When I attempted to open an account with Everbank, (a year ago) they sent me the application in the mail,
and when I sent it in (WITH my check), I heard nothing. When I called them, they told me I couldn’t
have an account, because I was deceased (and were pretty snippy about it) . My Dad, who had a similar name, HAD died a
couple of years ago, and Experian (and only Experian) had made a mistake and declared me dead.
Rather than doing the minimal amount of detective work to determine I was still alive, Everbank
refused to deal with me anymore (they DID eventually return the check), so I won’t ever deal with
them, and will in fact recommend no one else do so either. Admittedly, they do offer a good deal, I
guess, but ‘buyer beware’. I don’t have a warm feeling about their intelligence or customer
relations.

]]> By: melodiiii http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-196006 melodiiii Wed, 22 Jul 2009 14:32:41 +0000 http://www.consumerismcommentary.com/?p=7149#comment-196006 i'm trying to get money back out from ShoreBank. So far nothing but trouble. i’m trying to get money back out from ShoreBank. So far nothing but trouble.

]]> By: Flexo http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-195978 Flexo Tue, 21 Jul 2009 23:13:37 +0000 http://www.consumerismcommentary.com/?p=7149#comment-195978 It's been a while since I opened my first ING account, but I don't believe I had to sign anything for them either. (When I opened a business account at ING there was a lot more paperwork, but that's expected.) Several other online banks required no physical paperwork at all. A few required a signature card, though that was after the account was open and I already had access. It’s been a while since I opened my first ING account, but I don’t believe I had to sign anything for them either. (When I opened a business account at ING there was a lot more paperwork, but that’s expected.) Several other online banks required no physical paperwork at all. A few required a signature card, though that was after the account was open and I already had access.

]]> By: Eli Sarver http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-195977 Eli Sarver Tue, 21 Jul 2009 22:48:22 +0000 http://www.consumerismcommentary.com/?p=7149#comment-195977 That's odd, ING never asked me to sign anything physical at all. That’s odd, ING never asked me to sign anything physical at all.

]]> By: Aryn http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-195958 Aryn Tue, 21 Jul 2009 16:34:36 +0000 http://www.consumerismcommentary.com/?p=7149#comment-195958 It only took about 10 days total to get my account open. I also started collecting interest from the date they received my check, even though I didn't get the account number and online access until a few days later. It only took about 10 days total to get my account open. I also started collecting interest from the date they received my check, even though I didn’t get the account number and online access until a few days later.

]]> By: Apex http://www.consumerismcommentary.com/still-waiting-for-everbank-to-open-my-account/comment-page-1/#comment-195955 Apex Tue, 21 Jul 2009 16:20:07 +0000 http://www.consumerismcommentary.com/?p=7149#comment-195955 It's easy to provide a 3 month bonus interest rate when they can hold your money interest free for a month. :) It’s easy to provide a 3 month bonus interest rate when they can hold your money interest free for a month. :)

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