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Bank of America is controlling the news cycle lately. First, the bank eliminated overdraft fees for debit card purchases. Now, the bank has apologized to a woman for seizing her parrot. Back in October, Bank of America believed Angela Iannelli was defaulting on her mortgage and she had abandoned her house. The bank ordered a contractor ... Continue reading this article…
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Last year, Smithee reported that Bank of America was the first major bank to allow customers to opt out of overdraft protection and the associated fees. Those customers who opted out of overdraft protection would have their card rejected when attempting to make a purchase without the funds available. Thanks to these changes as well as ... Continue reading this article…
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Because I check my credit card activity online almost every day to ensure nothing unexpected has been charged to me, it’s rare that I examine my paper statements. I usually look through the envelopes to make sure there aren’t any notices identifying any significant changes in the user agreement, such as a requirement to sign ... Continue reading this article…
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With the current and upcoming changes in the credit card industry due to the Credit CARD Act and other regulations put in place by the Federal Reserve, banks and credit issuers are maneuvering as much as possible to be in a good position to continue making money off their customers. Public corporations have responsibility to ... Continue reading this article…
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Yesterday, Bank of America and J.P. Morgan Chase Bank announced they were changing their policies to allow customers to opt out of overdraft protection. Wells Fargo decided to follow in their footsteps late yesterday, announcing a number of changes at this bank. The following changes also apply to Wachovia, the bank that was acquired by ... Continue reading this article…
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Overdraft fees are nothing to sneeze at. Having not always been a model bank customer, I know how it feels like an unfair punishment to have roughly $30 taken away when my account is already negative. I’ve also worked for Bank of America, and I can see why they use a dis-incentive to drive away ... Continue reading this article…
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Bank of America 1, Retirees 0. In 2004, Bank of America was ordered to pay $284 million to 1 million customers in a settlement. The bank was charged with using funds from social security or other government benefits in customers’ accounts to cover bounced check fees. The California Supreme Court overturned this ruling yesterday. Federal law ... Continue reading this article…
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While working at Bank of America, I learned a magic phrase that I hadn’t heard before: “verify funds.” When someone writes you a check (I know, it’s 2009, but even I use them sometimes for plumbers or whatnot), you may feel uncomfortable about whether the check author has enough money to cover it. If you’ve ever ... Continue reading this article…
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Meredith Whitney, an analyst with Oppenheimer & Co. is predicting that credit card issuers may cut as much as $2 trillion worth of available credit in the near future, representing about 45 percent of today’s levels. The Motley Fool has decided to call this The Death of Credit Cards, but we’ll be co-existing with them for as ... Continue reading this article…
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If you own a credit card from Bank of America, the bank is offering you a $75 bonus for opening a checking account with a minimum deposit of $25 before November 30. The bonus is available for Bank of America’s “MyAccess” checking account. To qualify for the bonus, visit Bank of America’s website, select the ... Continue reading this article…
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The other day, I received a tax form (1099-INT, income from interest) in the mail. The form came from Bank of America. I was not aware of having an interest-earning account at Bank of America. My only experience with this particular financial company was when a Wachovia credit card I have (unused ... Continue reading this article…
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