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Those Tricksy Publishers

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Last year, I subscribed to Money Magazine for what I thought was a decent price, $10 for 12 issues. The intent was to use the magazine to find more material to write about. Apparently, I missed a mailing in which I was informed of an impending renewal.

The only reason I discovered this is I happened to log into Yodlee OnCenter, an online account manager, which I may do once every six months or so. Well, I noticed that an old credit card (Citi Upromise Platinum Select MasterCard) had a balance of just under $15.

I immediately logged into Money Magazine and canceled the subscription. I should receive the full refund in a month, possibly less. I was surprised how easy it was to cancel the subscription. You would think publishers would try to trap customers into service/servitude, or at least give the customer the third degree upon their exit. That’s America Online‘s method. Yes — I was a member of AOL for a few months while dial-up was my only option.

Back when AOL first started providing access to the internet, those of us who had had access for a while were upset with the influx. The event signaled the beginning of the end for Usenet

Updated July 16, 2010 and originally published April 12, 2006. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.

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About the author

Luke Landes is the founder of Consumerism Commentary. He has been blogging and writing for the internet since 1995 and has been building online communities since 1991. Find out more about Luke Landes and follow him on Twitter. View all articles by .

{ 1 comment… read it below or add one }

avatar Inchoate Random Abstractions

I doubt that you missed a mailing. They probably just automatically renewed your subscription. Costco did the same thing last year, charging the membership renewal fee to my American Express without notice. I guess I should’ve looked more closely at the original membership agreemnt.

P.S. I like the new colors! It has a very autumn feel to it.

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