Comments on: Tracking My Verizon Wireless Rebate Online

By: Alice Eckert

Alice Eckert — Mon, 08 Aug 2011 03:41:51 +0000

Verizon Wireless is deceiving its customers with their rebate card.

They claim, on their website, that certain cellphone models are free with contract renewals, when this is NOT the truth. Eventually, after a lot of wasted time and effort, a consumer can receive reimbursement for the phone, but such a consumer must hunt down every penny in order to be properly reimbursed.

Who, in this day and age, has that time and energy to waste? Plus, if you complain to them about it, they will continue to waste your time on the phone or thru e-mail trying to convince you that you have NOT wasted your time. I, literally, could NOT get the customer rep off the phone, when I finally got thru to them, without telling her that I was going to hang up while she continued to talk, attempting to convince me that my experience was positive when it was NOT. I will NOT continue with Verizon Wireless past my current contract period, if they continue this duplicitous modus operandi!

By: Brown

Brown — Wed, 11 May 2011 10:26:49 +0000

I too have had problems, I don’t know who all these people are that received theirs without a problem. My wife and I have both mailed in the proper information only to be rejected for missing proof of purchase and missing device ID. Both were mailed. I believe the rejections are just a way
to get you to give up and they will not pay. If they really had a problem they can contact the
phone number on the form or even the dealer purchase.

Poor

By: olivia williams

olivia williams — Mon, 17 Jan 2011 00:28:02 +0000

i only received on of my rebate card and i am supposed to have 3 more coming in. the rep said it will only take 2 weeks and it has been almost a month. I was going to use that to pay my first bill, is i knew is not true i would have stay with t-mobile.

By: Donna

Donna — Fri, 03 Dec 2010 16:34:53 +0000

I have dealt with the mail-in-rebate twice and both times have been jerked around. The first time I purchased my Droid, I mailed the rebate in a week later with all the requested items. Despite having included everying but a poloroid of me jumping through a flaming hoop, I was cheerfully informed that my rebate was “invalid”. Strike one. Verizon applied the $100 to my account after I called them back steaming mad (it was the chipper sorry that sent me over the edge).

Upgraded to Droid 2, same s@it, different day. Had to call to fight for my money again. Strike two. Although his time I did manage to get the card mailed to me, I prefer not have to fight for a service that was positioned as a given to close the sale.

I”m going on record as saying “I will never again purchase a product that has an attached mail-in-rebate” I now consider them a scam and will go to another carrier to get my item if that is what it takes.

By: eleda brooks

eleda brooks — Thu, 18 Mar 2010 18:28:55 +0000

Where is my rebate?

By: patricia rodriguez

patricia rodriguez — Thu, 07 Jan 2010 13:46:25 +0000

wireless equipment rebate I got answer back saying the invalid date. The date was 11-14-2009 thank you patricia rodriguez

By: ruth johnston

ruth johnston — Tue, 29 Dec 2009 16:04:50 +0000

i got a upgrade two months ago or so the phone camr threw the mail with the rebate paper work i sent it in to get the rebate but forgot the box stickers .so i resent them back but i didnt have enough postage i got it back i resent.with correct postage than i checked out the status which said i didnt respond in time and was not available for the rebate.i like verison but if i dont get the rebate ill never go to verizon again and will not refer verizon to anyone i know

By: verizonwireless sales

verizonwireless sales — Wed, 21 Jan 2009 14:47:45 +0000

I just wanted to make this coment. verizonwireless rebates are false and should be unlawfull. I have worked for verizonwireless for five years and have sent in over onehundred rebates. I have had problems with just about all of them. when I contact the rebate department for myself or a customer, I get the biggest run around, wait three months and then dont get the rebate. thankfull I have a job, I still work for verizonwireless. however I tell every customer who I meet about this problem. this should be unlawfull.

By: andy

andy — Sat, 05 Apr 2008 14:36:23 +0000

The last Verizon rebate I did (about a year ago) came back within 3 weeks as I recall. Faster than the last Staples “easy rebate” which took about 2 months; they used to take 2 weeks.

By: Mrs. Micah

Mrs. Micah — Fri, 04 Apr 2008 18:02:57 +0000

I got a Verizon rebate a few years back and things went pretty smoothly. However I’m not a fan of them (rebates and Verizon both) at all.

By: rfe

rfe — Fri, 04 Apr 2008 13:36:37 +0000

I recently went the Blackberry route with Verizon Wireless as well. I received my rebate check about a week after the email saying it had been received and was being processed.

By: Andrew

Andrew — Fri, 04 Apr 2008 13:20:44 +0000

Verizon Wireless tends to be pretty good about rebate processing/submission. I’ve never had a problem with them, their website “presubmission” is great and the tracking is pretty accurate.

A few years ago, I purchased a phone from VZW (eligible for rebate), but then exchanged it for another (which was also eligible for the rebate), but the second receipt showed that nothing was paid for it. I called the phone number up and they told me to attached both receipts and say it was an exchange… and guess what? It was processed without any problems or delays.