Last week, I ordered some new high definition audio/video cables and an HDMI powered switch to prepare for the Blu-Ray player I’ll be receiving as I spend Christmas with my girlfriend’s family. I placed the order with MonoPrice.com, and I expected the delivery yesterday. As I normally do, often without thinking, I directed the cables and switch to be delivered to my home address. Unfortunately, I don’t work from home most of the time, so I was not here to receive the package.
As I expected, UPS left a note on my door indicating the delivery required a signature. Unfortunately, I didn’t get a chance to call UPS and redirect the shipment to my work location before the 7:00 deadline for delivery changes. Today, I believed that I would see another notice on my door when arriving home, but there was no such notice. My first thought was that the package was either delivered to my neighbor who neglected to let me know or was left by my door and then stolen.
I checked the delivery status online. The website indicated that the package was delivered, so I began calling UPS to find out what the deal was. While dialing, I noticed the website contained a note saying the package was left on the balcony. I peered outside, and the box was in fact right by my balcony door. I live on the second floor; did the delivery person thrown the package? The delivery required a signature, so who signed for it? My guess is the building superintendent must have been nearby. He likely signed for the package, but why place it on the balcony? If he’s going to enter the apartment, he might as well leave it inside.
Perhaps he used a ladder.
Updated January 16, 2010 and originally published December 19, 2007. If you enjoyed this article, subscribe to the RSS feed or receive daily emails. Follow @ConsumerismComm on Twitter and visit our Facebook page for more updates.