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Experian Review: Experian Credit Services and Much More

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Last updated on May 24, 2020 Comments: 1

With all of the data breaches in recent years, it’s no surprise that many people are looking for ways to monitor the situation. Not only do you want to watch your credit for identity theft, but it’s also important to make sure your credit is in good shape so you can take advantage of financial opportunities that come your way.

Credit reporting agency, Experian, offers credit services that can help you keep an eye on your credit progress–as well as alert you when your information might be compromised.

What is Experian?

Experian is one of the three major credit reporting agencies. As a credit bureau, Experian collects data about your credit habits and compiles that information into a credit report. In addition to maintaining a record of your credit history, Experian also has a scoring model for producing a credit score. Experian can produce scores based on the FICO model, which is the most popular.

Related: How to Get Your Credit Score for Free

Experian Product Features

Experian Credit Services offers three main products, each with its own features. Additionally, you can also sign up for the IdentityWorks product. Here’s what you can expect.

Experian CreditWorks Premium

  • Monthly access to credit reports from Equifax and TransUnion in addition to your Experian credit report
  • FICO Score monitoring across all three credit bureaus
  • CreditLock allows you to control access to your credit report
  • Interactive dashboard designed to help you track your credit score
  • $1 million in ID theft insurance
  • Ongoing access with a monthly fee

3-Bureau Credit Report and FICO Score

  • Look at your credit reports from all three bureaus
  • Compare your FICO Scores across the bureaus
  • Overview of how your credit report is affecting your credit scores
  • Live help for questions and preparing disputes
  • One-time access and one-time fee

Related: Why Do I Have More Than One Credit Score

Experian Credit Report and FICO Score

  • See your Experian credit report
  • Find out who else has been looking at your credit report
  • Overview of your FICO Score, along with the factors influencing it
  • Ability to dispute inaccuracies online for free
  • One-time access and one-time fee


  • Access to CreditLock, which allows you to lock and unlock your credit report, controlling when others can view it
  • Identity theft monitoring and alerts
  • Dark web surveillance
  • Fraud resolution
  • Up to $1 million in ID theft insurance
  • Ongoing with a monthly fee

Experian has products available for just about any need–at least when it comes to keeping track of your credit situation.

Experian Pricing

Your pricing depends on the product you choose. Both CreditWorks Premium and IdentityWorks have ongoing monthly fees, while the report and score options have one-time fees. Here’s what you’ll pay for the different products offered by Experian:

  • CreditWorks Premium: $4.99 for the first month, $24.99 for each month after
  • IdentityWorks Plus: Free for the first month, then $9.99 a month after
  • IdentityWorks Premium: Free for the first month, then $19.99 a month after
  • 3-Bureau Credit Report and FICO Scores: $39.99, one time
  • Experian Credit Report and FICO Score: $19.99, one time

Experian also offers free support and education by offering a number of tools and articles on various topics related to credit and identity protection.

Choose Your Desired Plan and Sign-up Today

How to Sign Up

At the Experian website, you can see several options. Use the dropdown menu to compare options and decide which service is likely to be the best choice for you. As you sign up, you’ll need to be ready with the following info:

  • Full name
  • Phone number
  • Address
  • Email address
  • Social Security number
  • Birthdate
  • Payment information

You also need to be prepared to answer security questions. Experian will ask questions about certain loans you’ve had in the past or other addresses you’ve had in order to verify your identity. Once that’s done, you’ll create a username and password.


Experian is a legitimate company and takes its security very seriously. High-level encryption is used, and Experian takes steps to safeguard your information. Not only that, but Experian’s monitoring of the dark web can help you identify how much of your data is available for sale on shady websites.

Experian can also help you protect your credit report by making it easy to freeze your credit using CreditLock. You can also improve your own personal security with the help of IdentityWorks and other tools.

Mobile Support

You can get the Experian mobile app for iPhone and Android. It’s easy to use, and allows you access to all the products offered by Experian. You can sign into your account from the app, accessing the products and services you’re used to. It’s also possible to view a free copy of your Experian credit report once every 30 days.

When using the mobile app, you also get access to CreditMatch, which allows you to see which credit cards you might be eligible for, based on your credit report and score. This is a nice feature that can help you get an idea of where you stand financially.

Customer Service

Experian offers an extensive and searchable database of topics related to different aspects of credit and fraud. You can usually find what you’re looking for in the help topics.

However, it’s also possible to use the Contact Us page to get email help with certain questions.

Finally, if you want to call, you can do so by calling 479-343-6239. Representatives are available from 6 a.m. to 8 p.m. Pacific on weekdays and 8 a.m. to 5 p.m. Pacific on weekends.


  • Flexible choices: Choose to sign up for different products, based on what you need. You can get ongoing credit support and monitoring, or pay for a one-time snapshot.
  • Includes the FICO Score: Some of the other consumer credit monitoring companies won’t offer FICO Score, but it’s available through Experian.
  • Lots of information: If you’re looking for a lot of information, Experian has it. When you get the credit report and score products, you’ll also receive information that can help you make better decisions in the future.
  • Dashboard is easy to use: When you sign in, whether you’re on the computer or the mobile app, you can use an intuitive dashboard. It’s easy to see your financial and credit information in one place.


  • It can be expensive: Some of the products will cost you. CreditWorks Premium is especially costly. You have to decide if it’s worth it for you.
  • No online cancellation: If you want to cancel your ongoing subscriptions, you’ll have to do so by phone.
  • You might not get alerts: Not all of the products come with ongoing alerts. You might get alerts related to fraud, but not other credit report alerts.


There are other providers that offer similar services to Experian, although you might not get the same comprehensive offerings as you see with CreditWorks. myFICO offers quarterly access to scores, as well as analysis, but doesn’t give you monthly access. TransUnion and Equifax offer insights into their own products, but don’t offer the three-bureau options to the same extent that Experian does. You can also use a site like GoFreeCredit for three-bureau reports and identity theft protection.

There are also free consumer credit websites, including Credit Karma and Credit Sesame, that allow you to get an idea of where you stand. However, the credit scores offered might not be exactly the same as what you get from the bureaus. Finally, you can get one free credit report each year from each of the major bureaus by visiting AnnualCreditReport.com.

You can find lower-priced alternatives, so shop around to see if one of the other companies offers a product that meets your needs for a lower price.

Also Read: How to Improve Your Credit Score

Who Is It For?

Experian offers products designed to help you maintain your peace of mind. If you want a comprehensive and ongoing credit monitoring product, CreditWorks Premium can be a good choice, especially since it includes some of the features included with IdentityWorks. You can get a good value.

If you’re more interested in casually keeping track of where your credit stands, though, you might be better off using a free consumer credit website, and then occasionally paying for the 3-Bureau product when you want to get more specific information.

Check Out Today, Whether Experian is For You.


Overall, Experian does a good job of offering a variety of different credit and identity monitoring services, as well as offering a number of tools that can be used to monitor and improve your finances. While the premium product is a little pricey, it can be worth it if you want peace of mind and full and unfettered access to what’s happening with your credit report.

Article comments

1 comment
Jerry S Jones says:

In the,”CONS” heading, you failed to note the ugliest, biggest, and most “DISCUSTING CON”, no other than, “AAA”. I have been a loyal member of AAA for 30 years! I trusted you! Never again! How much is Experian paying you “greedy corrupt dirt bags” to do their “equally greedy corrupt dirt bag” marketing?