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Podcast 128: What to Ask the Person in the Mirror

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Today on the Consumerism Commentary Podcast, Bryan talks with Robert Steven Kaplan, the author of What to Ask the Person in the Mirror.

Rob Kaplan has spent his life studying leadership and the qualities of a great leader. He and Bryan discuss the three questions any organization needs to ask itself before it can succeed, and the best ways to coach the people on your team.

Consumerism Commentary Podcast #128
What to Ask the Person in the Mirror: S05E24 / 152


Table of contents

[00:00] Introduction from Bryan J Busch
[00:34] Interview with Robert Steven Kaplan
[00:49] The MBA Oath
[03:16] Definition of leader
[04:35] Being willing to keep learning
[05:00] Vision, priorities, and coaching
[07:52] Apple Inc.
[09:44] Creating a learning environment
[12:08] Why people quit
[14:53] Coaching’s effect on the bottom line
[16:07] Hiring great people
[19:17] Designing the organization and hiring differently
[20:49] People’s great potential to learn and adapt
[24:34] End

We always welcome feedback from listeners. If you have any comments for this episode or for any other, or if you have suggestions for future episodes, please leave us comments here or email us at podcast at this domain name.

Theme music by Mindcube.

Updated April 12, 2016 and originally published October 2, 2011.

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About the author

Luke Landes is the founder of Consumerism Commentary. He has been blogging and writing for the internet since 1995 and has been building online communities since 1991. Find out more about Luke Landes and follow him on Twitter. View all articles by .

{ 3 comments… read them below or add one }

avatar 1 wylerassociate

that was an interesting & enjoyable podcast.

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avatar 2 qixx

Flexo – Any chance of getting the podcasts transcribed so we can read them in addition to listening? I sometimes use my kindle to read the blog and some of the podcasts would be nice to save the text from. Makes later references easier.

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avatar 3 Luke Landes

For a while I was adding transcripts to the podcasts, but I found that they were somewhat ignored. If there’s a significant call for them, I’ll add them back.

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