As featured in The Wall Street Journal, Money Magazine, and more!

Podcast 60: AmEx ZYNC Card, SmartyPig and BBVA Compass Bank

This article was written by in Podcast. Add a comment.

Today’s Consumerism Commentary Podcast has two parts. In the first segment, Tom Dziubek talks with Mary Hines, Vice President of ZYNC Product Management at American Express about the company’s new ZYNC charge card.

In the second interview, Tom talks with SmartyPig executives Bob Weinschenk and Mike Ferrari about their company’s recent affiliation with BBVA Compass Bank and how SmartyPig customers will be affected.

Consumerism Commentary Podcast #60
AMEX ZYNC card, Mary Hines; SmartyPig & BBVA Compass Affiliation, Bob Weinschenk and Mike Ferrari
Production/Segments: S03E08 / 76, 79

Adobe Flash required

Table of contents

[00:00] Introduction from Flexo
[00:34] Interview with Mary Hines
[00:58] Explaining the American Express ZYNC Card
[01:30] Designing the product for young adults
[02:49] Add-on benefit rewards packs
[04:28] Fees for using the ZYNC card
[06:00] Comparison of benefits
[06:44] Membership Rewards Express
[07:13] Why ZYNC instead of other competitors
[08:08] Paying in full every month
[11:39] Interview with Bob Weinschenk and Mike Ferrari
[13:35] The transition from West Bank to BBVA Compass Bank
[14:52] Who will be affected
[15:34] What customers need to do
[16:05] The future of SmartyPig’s high interest rates
[18:26] End

We always welcome feedback from listeners. If you have any comments for this episode or for any other, or if you have suggestions for future episodes, please leave us comments here or email us at podcast at this domain name.

Updated June 23, 2016 and originally published June 13, 2010.

Email Email Print Print
About the author

Luke Landes is the founder of Consumerism Commentary. He has been blogging and writing for the internet since 1995 and has been building online communities since 1991. Find out more about Luke Landes and follow him on Twitter. View all articles by .

{ 0 comments… add one now }

Leave a Comment

Note: Use your name or a unique handle, not the name of a website or business. No deep links or business URLs are allowed. Spam, including promotional linking to a company website, will be deleted. By submitting your comment you are agreeing to these terms and conditions.