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{ 3 comments… read them below or add one }

1 Debby Hohler March 10, 2010 at 2:45 pm

I wanted to point out that you can actually request a check from Upromise at any time for the full balance of your Upromise savings and there is no minimum balance. Details on how to do so are at http://bit.ly/b2dbzC.

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2 Flexo March 10, 2010 at 3:21 pm

Debbie: Thanks for the update!

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3 Sarah White April 9, 2010 at 12:41 pm

Hmm – I have not had the same speedy experience at sign up. I’m not sure if it is because I was once in default with them (around 7 years ago my measly student loan was paid in full), or if it is because I haven’t lived at the same address for a full 2 years?

I called Sallie Mae and was impressed with the Customer Service, believe it or not. Carlos put me on hold when he didn’t know the answer to my question (why am I being delayed?, he must be in training) and then gave me the correct answer – “No, you aren’t going to be denied a savings account because you once defaulted on your SL. Yes, you should recieve your confirmation email in the next few days.”

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